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Government and IT- "A Recipe For Rip-Offs": Time For A New Approach - Public Administration Committee Contents


Conclusion


169. Government IT does not have a happy history. The last 10 years have seen several failed attempts at reform. The current Government seems determined to succeed where others have failed and we are greatly encouraged by its progress to date.

170. Numerous challenges remain and fundamentally transforming how Government uses IT will require departments to engage more directly with innovative firms, to integrate technology into policy-making and reform how they develop their systems. The fundamental requirement is that Government needs the right skills, knowledge and capacity in-house to deliver these changes. Without the ability to engage with IT suppliers as an intelligent customer - able to secure the most efficient deal and benchmark its costs - and to understand the role technology can play in the delivery of public services, Government is doomed to repeat the mistakes of the past.


 
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© Parliamentary copyright 2011
Prepared 28 July 2011