Written evidence from J Gordon (BUS 125)
I am writing to ask for your help about the disruption
in the service 10A. To Greenside. This service was very frequent
and dependable. It served this area perfectly; we could go directly
to the Metro Centre or Newcastle. All these buses were new clean
and comfortable. I know the 10a now stops at upper Greenside this
is too far for us and many others retired people in this area
to walk.
The replacement service 69a only runs once an hour
then does not go to any of the shopping areas, Gateshead, Newcastle
or the Metro centre. Hence every journey is very inconvenient
and takes twice as long, as we have to change at Blaydon.
These buses that are used for the 69a are old rattles
and uncomfortable.
Return journeys can be very difficult; if the bus
from Metro centre or Newcastle is a little late then you miss
the 69a at Blaydon. This means you have to sit in a cold drafty
shelter for nearly an hour.
The government is trying to encourage us all to use
public transport, yet this company is making it difficult to do
this.
May 2011
| 
