House of Commons - Post Office Network Transformation - Business, Innovation and Skills Committee

Business, Innovation and Skills Committee - Third Report
Post Office Network Transformation

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 11 July 2012.

Contents

Terms of Reference

Summary

1 Introduction

2 Proposed changes to the Post Office network

Introduction

Government proposals for reform

3 The network transformation

Introduction

Changes to post office services in the new 'Local' model

Post office 'Locals' to be located in other premises

The 'Locals' pilot scheme

Implementation and consultation

4 Front Office for Government

Credit Unions

5 The future role of the subpostmaster (SPM)

Current situation

Retirements and new entrants

Training of staff

6 Mutualisation

7 Post Office subsidy

8 Conclusion

Conclusions and recommendations

Formal Minutes

Witnesses

List of printed written evidence

List of Reports from the Committee during the current Parliament

Oral and written evidence

Tuesday 15 May 2012: Andy Furey, Assistant General Secretary, Communication Workers Union, Sir Barney White-Spunner, Executive Chairman, Countryside Alliance, Clive Davenport, Trade and Industry Chairman, Federation of Small Businesses, and Mark Baker, Vice Chairman, Postmasters, Communication Workers Union; Mike O’Connor CBE, Chief Executive, Consumer Focus, Andy Burrows, Head of Post Office Policy, Consumer Focus, and James Lowman, Chief Executive, Association of Convenience Stores; Paula Vennells, Chief Executive, Post Office Ltd, and George Thomson, General Secretary, National Federation of SubPostmasters

Written evidence