Energy and Climate Change - Fifth Report
Consumer Engagement with Energy Markets

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 18 December 2012.


Terms of Reference


1 Introduction

2 Competition and liquidity

3 Tariffs, switching and 'sticky' customers

4 Trust and transparency

5 Helping consumers prepare for future price rises

6 Conclusion: time for an honest conversation

Annex 1

Terms of reference


Conclusions and recommendations

Formal Minutes


List of printed and additional written evidence

List of Reports from the Committee during the current Parliament

Populus Survey - in Excel format

Tuesday 4 September 2012: Phil Bentley, Managing Director, British Gas, Centrica, Guy Esnouf, Head, Corporate and Internal Communications, E.ON UK, Stephen Fitzpatrick, Managing Director, Ovo Energy, and Alistair Phillips-Davies, Generation and Supply Director, SSE; Neil Clitheroe, Chief Executive for Energy Retail and Generation, Scottish Power, Ed Gill, Head of External Affairs, Good Energy, Martin Lawrence, Managing Director for Energy Sourcing and Customer Supply, EDF Energy, and David Mannering, Director of Economic Regulation, RWE npower

Tuesday 18 September 2012: Richard Lloyd, Executive Director, Which?, Audrey Gallacher, Director of Energy, Consumer Focus, and Ann Robinson, Director of Consumer Policy, uSwitch; Christian Hunt, Editor, Carbon Brief, John Swinney, Public Sector Business Development Director, Carillion Energy Services, and Faye Scott, Head of Research, Green Alliance

Tuesday 30 October 2012: Sarah Harrison, Senior Partner for Sustainable Development, Ofgem, and Andrew Wright, Senior Partner for Markets, Ofgem; Rt Hon Gregory Barker MP, Minister of State, Department of Energy and Climate Change, and Rachel Crisp, Head of Demand Reduction and Retail Energy Markets, Department of Energy and Climate Change

Written evidence

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© Parliamentary copyright 2012
Prepared 20 December 2012