WRITTEN EVIDENCE
SUBMITTED BY
JAMES FEWSTER
[OS 16]
The below statement is an accurate and factual account:
I attended a G4S Interview yesterday and I am appalled
by the recruitment methods G4S use.
The interview was at 14:05 so I duly arrived at 13:45
giving myself enough time. A lady approached me, did not identify
herself, and her security pass was pointing the reverse side facing
myself. The same lady, who I can only assume was the recruiter
approached me at 14:25, this was 20 minutes after the interview
was due to commence.
The recruiter then read my application form and then
encouraged me to delete some of the information I had entered.
I queried this with the recruiter and she said "this will
take ages through the screening process, we want to really to
speed up the process". The information that I had been asked
to remove was relating to HMRC and my employment status. It wasn't
until I insisted that this should be left in the application,
the recruiter shrugged her shoulders and said that the screening
would take a long time. I can only surmise by this event that
I was being asked to omit information and commit a fraudulent
act to bypass some of G4S's own screening process purely because
of a screening time constraint.
The interview commenced, the recruiter kept going
about a role play, which consisted of two bits of paper. I was
then asked to read off the bits of paper which I found a strange
process. I queried this Role Play, and asked the recruiter would
my potential success rest on the role play outcome. The recruiter
said it did.
This role play was in my view an inaccurate and at
best amateurish attempt to try and recreate a real-life situation.
The recruiter asked if I had any further questions or feedback.
She was surprised when I explained that this Role Play was a useless
recruitment tool. My personal experience of training new Security
Staff a Role Play should never ever be used as a marker for potential
interview success or failure. If this is the standard for recruitment
at G4S then I am absolutely terrified at the quality of new staff
going into the Security Industry.
The recruiter was not interested that I had five
years excellent untarnished and invaluable experience within the
Security Industry. I have worked at Civilian, Military and International
Financial facilities. My security knowledge would be an asset
to any Security Industry Employer. The whole recruitment process
carried out by G4S was without a doubt the worst I have ever come
across. It's one massive production line of failure!
July 2012
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