Work and Pensions Committee - Third Report
Universal Credit implementation: meeting the needs of vulnerable claimants

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Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 12 November 2012.

Contents

Terms of Reference

Summary

1 Introduction

Background

Key features of Universal Credit

Implementation

Related policy and administrative changes

Our inquiry

Structure of this report

2 Service delivery

Digital by default

Telephone and face-to-face support

Access for intermediaries

Independent advice and support

3 Claims and payments

Monthly assessment

Monthly payments

Single payment per household

Direct payments of housing costs

Bank accounts

4 Universal Credit entitlement

Payments to cover the additional costs of disability

Disabled child addition

Severe Disability Premium

Financial support for disabled people in work

Childcare costs

Housing costs

Support for Mortgage Interest

Supported exempt accommodation

5 Calculation of income

Earnings disregards

Employment earnings

Self-employed earnings

Benefit cap

6 BImplications of other policy changes

Conditionality and sanctions

The claimant commitment

In-work conditionality

Sanctions

Passported benefits

Localisation of Council Tax support

Localisation of the Social Fund

7 Implementation Programme

Implementation timetable and pilots

Regulations and guidance

DWP communications

IT systems

Staff changes

8 Conclusion

List of Conclusions and Recommendations

Formal Minutes

Witnesses

List of printed written evidence

List of additional written evidence

List of Reports from the Committee during the current Parliament

Oral Evidence

5 September 2012

10 September 2012

17 September 2012

Written Evidence

Additional Virtual Written Evidence

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Prepared 22 November 2012