Work and Pensions Committee - Third Report
Universal Credit implementation: meeting the needs of vulnerable claimants

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 12 November 2012.


Terms of Reference


1 Introduction


Related policy and administrative changes

Our inquiry

Structure of this report

2 Service delivery

Telephone and face-to-face support

Access for intermediaries

Independent advice and support

3 Claims and payments

Monthly payments

Single payment per household

Direct payments of housing costs

Bank accounts

4 Universal Credit entitlement

Severe Disability Premium

Financial support for disabled people in work

Supported exempt accommodation

5 Calculation of income

Employment earnings

Self-employed earnings

Benefit cap

6 BImplications of other policy changes

      The claimant commitment

In-work conditionality


Localisation of Council Tax support

Localisation of the Social Fund

7 Implementation Programme

Regulations and guidance

DWP communications

IT systems

Staff changes

8 Conclusion

List of Conclusions and Recommendations

Formal Minutes


List of printed written evidence

List of additional written evidence

List of Reports from the Committee during the current Parliament

Oral Evidence

5 September 2012

10 September 2012

17 September 2012

Written Evidence

Additional Virtual Written Evidence

previous page contents next page

© Parliamentary copyright 2012
Prepared 22 November 2012