Paul Flynn: I have very little time to answer the hon. Gentleman, so I will return to my original case. Forget the intricacies of the matter and see it in simple terms, which is how the public will see it. Think of what the

17 July 2013 : Column 1158

howling headlines will be if MPs insist on a full-time wage and then get additional wages on top of it. No one can do two jobs adequately.

4.2 pm

David Morris (Morecambe and Lunesdale) (Con): It is a pleasure to follow the hon. Member for Newport West (Paul Flynn). I wanted to ask him what he thinks constitute an MP’s hours of salary. He made his case eloquently, but he did not say whether he, when writing his books—I have read some and really enjoyed them—was actually working as an MP. However, that is for another day.

This is another example of how the Opposition suddenly noticed in June 2010 that we have to make lots of changes in this country. Their argument today follows 13 years in which they could have done what they are trying to do today. In fact, in 2009 they backed plans to have greater openness but not a ban on second jobs. As someone who does not have a second job, I suggest that more flexibility is a good thing. I believe strongly in being flexible in our approach but also transparent about it. I think that we have enough transparency. We have the excellent Independent Parliamentary Standards Authority, with which we are all acquainted, and the Register of Members’ Financial Interests, in which every Member must list their interests.

Oliver Colvile: I have shares in the company I set up. I do no work for it, but I put that in my entry in the register. Should that also be prohibited?

David Morris: That makes the point that the whole motion is very badly written. My hon. Friend should be remunerated if he works. My hon. Friend the Member for Montgomeryshire (Glyn Davies), who was here earlier, is a farmer, and he made a good point. If he earned money from his farm but had to give it away, how would his farm stay open and profitable? He is a Member of Parliament but he has to be a farmer as well.

Karl Turner (Kingston upon Hull East) (Lab): On this very basic point, does the hon. Gentleman think that his constituents would find it acceptable for him to have two, three or perhaps even more forms of employment as well as being a Member of this House?

David Morris: The hon. Gentleman will have to do a lot better than that, because I have only one job, and that is Member of Parliament for Morecambe and Lunesdale. We were not all hatched out of an egg as a politician. Some people here have businesses such as farming that go back for generations. We have to take all this into consideration, and the motion does not do so.

Many of these outside earnings are from industries and companies that have a link to hon. Members’ constituencies. For example, the former right hon. Member for South Shields earned £175,000 for being vice-chairman of Sunderland football club. He is a man I greatly respect, I might add, before I get any accusations thrown at me in that regard. That was clearly not part of his work in this House, but it assisted his constituency. It could therefore be argued that he should not be expected to do all that work for free because it is in line with and complements his parliamentary work.

17 July 2013 : Column 1159

Whatever one’s view, would it not be better to allow the voters to decide? We have achieved transparency. We should not be creating rule after rule just to grab headlines. What we are debating, as ever, strikes at the hypocrisy of the Opposition. They are worried about corporate lobbyists but not trade unions. They want to complain about outside earnings even though lots of their Members are being paid by the unions. They are worried about party funding, yet Co-op remains the only company in this country to own a political party. [Interruption.] This is phoney outrage.

Chris Bryant (Rhondda) (Lab): The bit that the hon. Gentleman completely leaves out of the equation when he says, “Let’s leave it to the voters,” is that the truth of the matter is that the vast majority of parliamentary seats are safe seats where, frankly, anybody could be put up as long as they were from the right political party. [Interruption.] I say that very fairly; it is also an issue about Rhondda. That means that it is much more incumbent on the whole House to take a view on it.

David Morris: I thank the hon. Gentleman for that eloquently put intervention.

Every time this House has a knee-jerk reaction to a few headlines we always get it wrong. We are better when we allow the public to make the judgments in this respect. Call me old-fashioned, but I believe that those judgments should come through the ballot box, not through focus groups and rules.

Mr Anderson: The hon. Gentleman said that Members are paid by trade unions. Will he withdraw that or put the list of those Members in the Library, because Members are not paid by trade unions?

David Morris: That is a matter for another debate.

Mr Deputy Speaker (Mr Lindsay Hoyle): Order. You cannot suggest that we have another debate. The matter has been put on the record, and that is the record as it stands.

David Morris: Thank you, Mr Deputy Speaker. It is arguable, though, is it not, how many Labour Members are being subsidised by the unions? Come on, hands up—let’s see you. How many are being supported by the unions? [Interruption.]

Mr Deputy Speaker: Order. Sit down, Mr Morris. Let us get into the habit of using the Chamber in the way it should be used. In fairness, I think that the matter has been put on the record and straightened out. I am sure that you want to participate in the debate on directorships and remuneration of those who receive them.

David Morris: I totally agree, Mr Deputy Speaker, but I have been sidetracked from what I wanted to say. If people do not want an MP who has a job outside Parliament, they should not vote for him.

4.10 pm

Pat Glass (North West Durham) (Lab): I entered this House in 2010 and did so because I wanted to change things for the people I represent. In that sense, I do not think I am different from the vast majority of Members,

17 July 2013 : Column 1160

whichever side of the Chamber they sit on. We might have different priorities and we may have different policies, but our aims are the same.

Like many other Members who entered this House in 2010, I left a well-paid job—it was much better paid than that of an MP—but I understood exactly what I was taking on. I knew what the job paid and the kind of hours I would need to work. I have not regretted that decision. I did not enter this House with the expectation of using it as a stepping stone to lucrative company director posts or as a route into other, better paid jobs or consultancies.

I understand that some Members have more than one job and some have several. My take on that is that I honestly do not know how they do it. Being the Member of Parliament for North West Durham is more than a full-time job. It takes up all my time here and in the constituency, and I believe that that is how it should be. The people of my constituency, whether they voted for me or not, deserve nothing less, and I simply do not understand why some MPs think that their job here is part time or that their constituents deserve less than a full-time MP.

I accept that some Members have special talents, skills or qualifications that would be wasted if they were not able to use them outside this House. I have spent a career working in education and consider myself to have specialist knowledge of the education world, particularly with regard to special needs or additional educational needs. I am regularly asked to write articles and to speak at venues to young people and their teachers and schools, and I am happy to share my skills and knowledge with any group or organisation that is prepared to work in the best interests of those people. The difference is that I am never paid for it. I never accept payment, because I consider that work to be part and parcel of the job that I am paid to do as a Member of Parliament.

Tim Loughton (East Worthing and Shoreham) (Con): I think most of us would accept that an awful lot of the things that MPs do with charities as part of our job take us well beyond normal office hours, but could the hon. Lady explain the motion, which refers only to “paid directorships or consultancies”? What is her view of GPs and people in the health service who continue their second job while they are here and authors who spend a lot of their time writing books and pamphlets and getting paid for it?

Pat Glass: If the hon. Gentleman had been present in the debate for more than three minutes, he would have understood it better.

The current system allows MPs to take additional jobs and to get paid for them so long as they declare them in the Register of Members’ Financial Interests. I do not understand this. It seems to be completely within the rules and I am willing to accept that in the vast majority of cases MPs can operate without any conflict of interest in practice. However, we have to understand the perception outside this place. This is a Westminster bubble.

Sir Edward Leigh: Will the hon. Lady give way?

Pat Glass: No, I will not.

17 July 2013 : Column 1161

Government Members have argued about the intricacies of the motion and the legal aspects, but this is about how it plays outside this place. The perception among the public is that MPs are getting kick-backs for services rendered, and that damages the reputation of politics—it damages the reputation of us all. I support a ban on remunerated directorships and paid consultancies and a cap on other forms of earned income. We have a cap on benefits, so why cannot we have a cap on MPs’ income?

Government Members have argued about this and confused the issue, but it is simple: it is an issue of access and of privileged access. It is about people outside this place paying for special access and privilege in a way that the vast majority of the people who vote for us and who pay their taxes and MPs’ salaries never can.

4.14 pm

Ian Lucas (Wrexham) (Lab): Before I was elected, I ran a solicitors practice as a sole practitioner. I gave up my business, which I had worked hard to build up, to become a Member of Parliament. I made a commitment at that time that I would work full time as a Member of Parliament. I think that was the right thing to do.

I do not believe that my giving up that business and stopping practising as a solicitor has prevented me from being a member of the local community, maintaining my relationship with the legal profession in my community or keeping in touch with the people I represent. Government Members are promulgating the extraordinary idea that to remain in touch with the outside world, we have to receive a salary. We do hundreds of things in our job as Members of Parliament which ensure that we have a connection with our constituents.

Sir Edward Leigh: Will the hon. Gentleman give way?

Ian Lucas: I will make a little progress and if I have time, I will give way.

It has always amazed me that some Members of Parliament continue to do other jobs. Why would someone become a Member of Parliament if they wanted to be a company director or a consultant? They could be a company director or a consultant without being a Member of Parliament. Becoming an MP is not a route to becoming a company director or a consultant—or is it? I always ask myself why it is that companies want MPs as consultants or directors. Is it for their unique insights on the world? Even the cleverest of MPs—and there are some very self-regarding MPs on the Government Benches today—should not flatter themselves. It is clear why such posts are offered to Members of Parliament. It is not because of their unique intelligence, but because they are Members of Parliament. It is because of the influence that Members of Parliament have and the access that that buys.

John Hemming: Does the hon. Gentleman accept that I appointed myself to that job and that when I did so, I was not a Member of Parliament, although I had stood for Parliament? It was therefore not a factor in the consideration.

Ian Lucas: As interesting as the hon. Gentleman thinks he is, I was not talking about him.

17 July 2013 : Column 1162

No one should have privileged access to an MP. Even more importantly, no one should be able to secure access to an MP by paying them. For that reason, I welcome the proposal of the Leader of the Opposition that MPs should be prevented from holding paid directorships and consultancies. Such arrangements give those who pay for it unique access to MPs.

It was interesting that the Leader of the House referred to a job offer that he received after he became a Member of Parliament. I would be interested to know why that company decided he was the person they wanted to give a job to. Does he know? Can he tell us? I would be delighted to take an intervention. Let me tell him the reason: it is because he is an MP and the company wanted access to him.

Sir Edward Leigh: I wonder whether we can get a bit of consensus across the Back Benches. Is not the real problem those second jobs that take MPs away from their constituencies, such as being a Minister? Can we agree that Ministers should not be paid any more than Back Benchers?

Ian Lucas: For far too short a time, I was a Minister. I got there in the end. I believe that being a Minister benefited my constituents. They understood that being a Minister was an important part of my job as a Member of Parliament. Ministers are also Members of Parliament, and I am sure that the hon. Gentleman is not suggesting that they in any way diminish themselves as MPs by being Ministers.

The key to the motion is access to MPs. I have not spoken about the hundreds of thousands of pounds that some Government Members earn. [Interruption.] I will not name them, because unlike the Leader of the House I have not given them notice. However, MPs should have a look at the Register of Members’ Financial Interests: a number of Members earn hundreds of thousands of pounds. This issue is about buying access. MPs should look at themselves in the mirror and ask whether they are really so clever that companies, which are engaged in business MPs have no experience in, really want them to join their boards for their personal knowledge and insight. The reality is that companies want privileged access to MPs and are prepared to pay for it.

James Duddridge (Rochford and Southend East) (Con): I know the hon. Gentleman reasonably well. Does he accept that some people take extra jobs based on their experience? For example, I help a small business in Liverpool, which I have known for nearly 20 years. It came to me and said, “Could you help us do what you did for us 15 years ago?” That was the basis on which I took that work. I also found it interesting to travel to Liverpool.

Ian Lucas: The hon. Gentleman says he helps that business. I help businesses in my constituency, but I do not get paid for it—that is the key point. I have an equal obligation to all my constituents. I do not allow access to my time to be bought by an individual or a company. We need to support the motion.

4.22 pm

Michael Dugher (Barnsley East) (Lab): As my hon. Friend the Member for Hemsworth (Jon Trickett) set out when opening the debate, Labour will make a

17 July 2013 : Column 1163

commitment in its manifesto at the next general election to regulate second jobs. That is why we have led the debate today.

Our motion on the Order Paper states:

“as part of a wider regulatory framework for second jobs, from the start of the next Parliament, no hon. Members should be permitted to hold paid directorships or consultancies.”

There have been some interesting critiques of the draftsmanship of the motion, yet no amendment was tabled. Government Members have said that the motion is either too narrow or too wide. They could have tabled an amendment. We repeat the call we made today that if Government Members are serious about addressing this issue and about improving the motion, we could begin talks this afternoon. Of course, they are not interested in improving the motion—that is a complete red herring.

Decades ago, when this place resembled more a gentlemen’s club than a people’s Parliament, being an MP was seen as a second job. However, it is impossible to deny that things have moved on and that, rightly, the public’s expectations have changed. Of course it is good for Members to keep connected to the world beyond Westminster and to have outside interests, a point made by my right hon. Friend the Member for Greenwich and Woolwich (Mr Raynsford) and the hon. Member for South Swindon (Mr Buckland). It is important that we remain connected with the outside world, but I have to say this, particularly to Government Members: being in touch does not depend on a Member’s ability to earn unlimited and large amounts of money from the private sector. That is a very interesting definition of being in touch. It is perfectly possible to have “outside interests”, in the true sense of the words, without having unlimited outside financial interests.

A legitimate question was asked about MPs not being able to retain their skills—in medicine, law or engineering, for example—and whether that would leave the House worse off. We have been clear that MPs would still be able to do a certain amount of work. They would be able to keep up their expertise by, for example, working as a GP like the hon. Member for Bracknell (Dr Lee), or as lawyers or engineers. They could still do that, but a limit would be placed on how much they could earn. As hon. Members have pointed out, such limits have been applied successfully in many countries. Clearly, the current rules are not fit for purpose in the 21st century. This is about changing politics to make it more open, transparent and trusted. My right hon. Friend the Member for Doncaster North (Edward Miliband) said last week:

“The vast majority of all MPs have performed their duties properly within the rules. And raising this issue casts no doubt upon that. But we should question the rules. The question of MPs second outside jobs has been discussed but not properly addressed for a generation. The British people expect their MPs to be representing them and the country not anyone else.”

This has been an important debate. My hon. Friend the Member for Derby North (Chris Williamson) hit the nail on the head when he talked about public perception and our absolute duty to repair public trust in the politic process, and rightly referred to the much stronger restrictions on MPs’ outside earnings elsewhere in the world. We can look at those systems. My hon. Friend the Member for Blaydon (Mr Anderson) gave

17 July 2013 : Column 1164

the House a reality check, pointing out that MPs were paid three times the average wage. He talked about the miners he met at the weekend at Maltby pit and spoke with passion and principle about people out there for whom life was very tough and who might be watching this debate, wondering, “What planet are some of those people on?”

My hon. Friend the Member for Newport West (Paul Flynn) reinforced that point by talking about the bubble we sometimes live in here. He said that the public would be rightly baffled by some of today’s contributions. My hon. Friend the Member for North West Durham (Pat Glass) made an interesting proposal: since the Government are keen on capping benefits, why not a cap on outside earnings for MPs? That is worth considering. My hon. Friend the Member for Wrexham (Ian Lucas) also made a powerful case for reform.

I listened to right hon. and hon. Members on the Government Benches defending the status quo. The Leader of the House was his usual complacent self, taking a “nothing to see here, move along” approach in his opening remarks. Interestingly, the hon. Member for Birmingham, Yardley (John Hemming) talked about simply popping off to London Bridge for a few hours to do a bit of work and bemoaned the creation of a political class, which was exactly the same argument raised in 1911 when it was decided to pay MPs in the first place.

The prospect of the current arrangements continuing into the future, allowing right hon. and hon. Members to earn hundreds of thousands of pounds from outside interests—[Interruption.] The Minister of State, Home Department, the hon. Member for Taunton Deane (Mr Browne), who probably has one eye on the reshuffle and that Cabinet post that never seems to come, will understand that the former Prime Minister does not receive a single penny in outside earnings. I am happy to help him on that important fact. Outside interests contribute not to the richness of debate in the House, but to the richness of individual Members; and they add value not to our deliberations, but to Members’ bank accounts. That is why things must change.

I have looked at the scale of the problem. Apparently, 18 Governments Members have 53 extra jobs between them. I sympathise with the Whips; I do not know how they manage to get these people in for a Division. Five Members have 19 jobs between them, while an estimated 85 Conservative Members—almost one in three—have second jobs and directorships.

To conclude, there will be a clear choice at the next general election between the Labour party, which wants big reforms, our politics opened up, and big money taken out of politics—including new rules and new limits on second jobs—and those in the Government, who say they want more of the same, the status quo, no change and business as usual. We can either look forward, as the Labour party will do, to a new Parliament and a new settlement where public, not private, interest comes first, or look to the Conservatives and the Liberal Democrats, for whom second jobs have because second nature and where the public invariably come second too.

In 20 years’ time we will no doubt look back and wonder why it took so long to introduce the changes we desperately need for new limits on MPs’ second jobs. History will record which party was on the side of change and of the public.

17 July 2013 : Column 1165

4.30 pm

The Deputy Leader of the House of Commons (Tom Brake): This debate has generated much heat and no light. It is difficult to respond to a debate on a motion that contains so little substance, and that has no rationale behind it and nothing to be said for it. As we have heard, the Opposition have no idea what sort of new regulatory framework they want or why we need one.

Let me address some of the specific points raised by hon. Members. The right hon. Member for Greenwich and Woolwich (Mr Raynsford) said that he does not want to restrict proper links between MPs and the outside world. He questioned the rationale behind the Labour motion, and highlighted contradictions in it. I agree with him entirely. My hon. Friend the Member for Bracknell (Dr Lee) highlighted the value of his ongoing involvement in the NHS and the direct benefit that his constituents derive from that. The hon. Member for Derby North (Chris Williamson) said that the motion was clear, although when asked for a definition of the regulatory framework, he was not able to provide one and neither was any other Labour Member.

My hon. Friend the Member for Birmingham, Yardley (John Hemming) highlighted the nonsense of opposing directorships and consultancies, but not opposing partnerships, from which—looking at his entry in the Register of Members’ Financial Interests—he derives a certain not insubstantial income. The hon. Member for Blaydon (Mr Anderson) seemed to suggest that hon. Members having second jobs was depriving young people in his constituency of jobs, which I think was a fallacious argument. I commend him, however, for spotting the flaw in Labour’s motion, because it does not do what he wants. He wanted all second jobs to be addressed, but that is not what the motion does.

My hon. Friend the Member for South Swindon (Mr Buckland) sits as a part-time judge, and I noticed in the Register of Members’ Financial Interests that the days he did so were days on which the House was in recess. Having spent time with him on Bill Committees, I know he brings his experience to bear and makes a substantial contribution to the debates as a result.

I was going to apologise to the hon. Member for Newport West (Paul Flynn) for having reduced his income after I was forced to suspend him from the House some months ago, but I then realised that he was plugging his own book in the debate and I felt less sorry for him. Presumably, the production of that book took him away from spending time on his constituents’ business.

My hon. Friend the Member for Morecambe and Lunesdale (David Morris) rightly drew attention to the deeply flawed nature of the Opposition motion, and asked whether the Opposition oppose second jobs, earning extra money or having a conflict of interest, because it is not clear. The hon. Member for North West Durham (Pat Glass) also ducked the question of why the motion applies only to directorships and consultancies, and went on to call for a cap on earnings, which is not in the motion.

The hon. Member for Wrexham (Ian Lucas) said that no one should secure access to an MP by paying them, and I thought he was about to refer to Unite. I am sorry to learn that his unique experience did not secure him a lengthy stay in a ministerial post, and I hazard to suggest that he is safe from the approaches of companies wishing him to sit on their boards.

17 July 2013 : Column 1166

Finally, the hon. Member for Barnsley East (Michael Dugher) said in summing up that he is committed to regulating second jobs. Again, he did not provide any clarity on which second jobs. Why are some acceptable but others not? He also asked why the Government had not tabled an amendment, but it is not our business to table amendments to a deeply flawed motion. It is up to him and the Opposition to ensure that the motion they present is fit for purpose. Clearly it was not, and his class-war speech was very much inspired by his union puppet masters.

In conclusion, the House will have noticed the contrast in approaches. It could not be clearer. Instead of leading a serious debate on a concrete proposal, the Opposition have gone for grandstanding and spreading slurry indiscriminately, referring to the perception of a problem while denying that there is a problem. They are calling for regulation of second jobs, but from today’s evidence I would say that we need better regulation of the day job to stop Opposition spokesmen requiring the House to waste its time considering feeble and confused motions such as this one. The Government, on the other hand, are committed to promoting transparency, both in Members’ relations with the public and in the political system as a whole. We want to shine a light on this place and let the people make their choice. I urge the House to reject the motion.

Question put.

The House divided:

Ayes 223, Noes 310.

Division No. 66]

[

4.35 pm

AYES

Abbott, Ms Diane

Abrahams, Debbie

Ainsworth, rh Mr Bob

Alexander, rh Mr Douglas

Alexander, Heidi

Ali, Rushanara

Allen, Mr Graham

Anderson, Mr David

Ashworth, Jonathan

Austin, Ian

Bailey, Mr Adrian

Bain, Mr William

Balls, rh Ed

Banks, Gordon

Barron, rh Mr Kevin

Bayley, Hugh

Beckett, rh Margaret

Begg, Dame Anne

Benn, rh Hilary

Benton, Mr Joe

Berger, Luciana

Betts, Mr Clive

Blackman-Woods, Roberta

Blenkinsop, Tom

Blomfield, Paul

Brennan, Kevin

Brown, Lyn

Brown, rh Mr Nicholas

Brown, Mr Russell

Bryant, Chris

Buck, Ms Karen

Burden, Richard

Campbell, Mr Alan

Campbell, Mr Ronnie

Caton, Martin

Champion, Sarah

Clark, Katy

Clarke, rh Mr Tom

Clwyd, rh Ann

Coaker, Vernon

Coffey, Ann

Connarty, Michael

Cooper, Rosie

Cooper, rh Yvette

Corbyn, Jeremy

Crausby, Mr David

Creagh, Mary

Creasy, Stella

Cruddas, Jon

Cryer, John

Cunningham, Alex

Cunningham, Mr Jim

Cunningham, Sir Tony

Curran, Margaret

Dakin, Nic

Danczuk, Simon

David, Wayne

Davidson, Mr Ian

Davies, Geraint

De Piero, Gloria

Denham, rh Mr John

Dobbin, Jim

Dobson, rh Frank

Docherty, Thomas

Donohoe, Mr Brian H.

Doran, Mr Frank

Doughty, Stephen

Dowd, Jim

Doyle, Gemma

Dromey, Jack

Dugher, Michael

Durkan, Mark

Eagle, Ms Angela

Efford, Clive

Elliott, Julie

Ellman, Mrs Louise

Engel, Natascha

Evans, Chris

Farrelly, Paul

Field, rh Mr Frank

Fitzpatrick, Jim

Flello, Robert

Flint, rh Caroline

Flynn, Paul

Fovargue, Yvonne

Francis, Dr Hywel

Gapes, Mike

Gardiner, Barry

Gilmore, Sheila

Glass, Pat

Glindon, Mrs Mary

Goggins, rh Paul

Goodman, Helen

Greatrex, Tom

Green, Kate

Greenwood, Lilian

Griffith, Nia

Gwynne, Andrew

Hanson, rh Mr David

Harman, rh Ms Harriet

Havard, Mr Dai

Healey, rh John

Hendrick, Mark

Hepburn, Mr Stephen

Hodge, rh Margaret

Hodgson, Mrs Sharon

Hood, Mr Jim

Hopkins, Kelvin

Hosie, Stewart

Howarth, rh Mr George

Hunt, Tristram

Irranca-Davies, Huw

James, Mrs Siân C.

Jamieson, Cathy

Jarvis, Dan

Johnson, Diana

Jones, Graham

Jones, Helen

Jones, Mr Kevan

Kaufman, rh Sir Gerald

Keeley, Barbara

Kendall, Liz

Khan, rh Sadiq

Lammy, rh Mr David

Lavery, Ian

Lazarowicz, Mark

Leslie, Chris

Lewell-Buck, Mrs Emma

Lewis, Mr Ivan

Love, Mr Andrew

Lucas, Caroline

Lucas, Ian

Mactaggart, Fiona

Mahmood, Shabana

Malhotra, Seema

Mann, John

Marsden, Mr Gordon

McCabe, Steve

McCann, Mr Michael

McCarthy, Kerry

McClymont, Gregg

McDonagh, Siobhain

McDonald, Andy

McFadden, rh Mr Pat

McGovern, Alison

McGovern, Jim

McGuire, rh Mrs Anne

McKechin, Ann

McKenzie, Mr Iain

McKinnell, Catherine

Meale, Sir Alan

Mearns, Ian

Miliband, rh Edward

Miller, Andrew

Moon, Mrs Madeleine

Morden, Jessica

Morrice, Graeme

(Livingston)

Morris, Grahame M.

(Easington)

Murphy, rh Mr Jim

Murphy, rh Paul

Murray, Ian

Nandy, Lisa

Nash, Pamela

O'Donnell, Fiona

Onwurah, Chi

Osborne, Sandra

Pearce, Teresa

Perkins, Toby

Phillipson, Bridget

Pound, Stephen

Qureshi, Yasmin

Reed, Mr Jamie

Reed, Mr Steve

Reynolds, Emma

Reynolds, Jonathan

Ritchie, Ms Margaret

Robertson, Angus

Robertson, John

Rotheram, Steve

Roy, Mr Frank

Roy, Lindsay

Ruane, Chris

Ruddock, rh Dame Joan

Sarwar, Anas

Sawford, Andy

Seabeck, Alison

Sharma, Mr Virendra

Sheridan, Jim

Shuker, Gavin

Skinner, Mr Dennis

Slaughter, Mr Andy

Smith, rh Mr Andrew

Smith, Angela

Smith, Nick

Smith, Owen

Spellar, rh Mr John

Stringer, Graham

Stuart, Ms Gisela

Sutcliffe, Mr Gerry

Tami, Mark

Thomas, Mr Gareth

Thornberry, Emily

Timms, rh Stephen

Trickett, Jon

Turner, Karl

Twigg, Derek

Twigg, Stephen

Umunna, Mr Chuka

Vaz, rh Keith

Vaz, Valerie

Walley, Joan

Watts, Mr Dave

Weir, Mr Mike

Whiteford, Dr Eilidh

Whitehead, Dr Alan

Williamson, Chris

Winnick, Mr David

Winterton, rh Ms Rosie

Wishart, Pete

Wood, Mike

Woodcock, John

Wright, David

Wright, Mr Iain

Tellers for the Ayes:

Julie Hilling

and

Susan Elan Jones

NOES

Adams, Nigel

Afriyie, Adam

Aldous, Peter

Amess, Mr David

Andrew, Stuart

Arbuthnot, rh Mr James

Bacon, Mr Richard

Baker, Norman

Baker, Steve

Baldry, Sir Tony

Baldwin, Harriett

Barclay, Stephen

Baron, Mr John

Barwell, Gavin

Bebb, Guto

Beith, rh Sir Alan

Benyon, Richard

Beresford, Sir Paul

Berry, Jake

Bingham, Andrew

Binley, Mr Brian

Blackwood, Nicola

Blunt, Mr Crispin

Boles, Nick

Bone, Mr Peter

Bottomley, Sir Peter

Brady, Mr Graham

Brake, rh Tom

Bray, Angie

Brazier, Mr Julian

Bridgen, Andrew

Brine, Steve

Brooke, Annette

Browne, Mr Jeremy

Bruce, Fiona

Bruce, rh Sir Malcolm

Buckland, Mr Robert

Burley, Mr Aidan

Burns, Conor

Burns, rh Mr Simon

Burrowes, Mr David

Burstow, rh Paul

Burt, Lorely

Byles, Dan

Cable, rh Vince

Cairns, Alun

Campbell, rh Sir Menzies

Carmichael, rh Mr Alistair

Carmichael, Neil

Carswell, Mr Douglas

Cash, Mr William

Chishti, Rehman

Chope, Mr Christopher

Clappison, Mr James

Clark, rh Greg

Clifton-Brown, Geoffrey

Coffey, Dr Thérèse

Collins, Damian

Colvile, Oliver

Cox, Mr Geoffrey

Crabb, Stephen

Crouch, Tracey

Davies, David T. C.

(Monmouth)

Davies, Glyn

Davies, Philip

Davis, rh Mr David

de Bois, Nick

Dinenage, Caroline

Djanogly, Mr Jonathan

Donaldson, rh Mr Jeffrey M.

Dorrell, rh Mr Stephen

Doyle-Price, Jackie

Drax, Richard

Duddridge, James

Duncan, rh Mr Alan

Duncan Smith, rh Mr Iain

Dunne, Mr Philip

Ellis, Michael

Ellison, Jane

Ellwood, Mr Tobias

Elphicke, Charlie

Eustice, George

Evans, Graham

Evans, Jonathan

Evennett, Mr David

Fabricant, Michael

Fallon, rh Michael

Featherstone, Lynne

Field, Mark

Foster, rh Mr Don

Fox, rh Dr Liam

Francois, rh Mr Mark

Freeman, George

Freer, Mike

Fullbrook, Lorraine

Gale, Sir Roger

Garnier, Sir Edward

Garnier, Mark

Gauke, Mr David

George, Andrew

Gibb, Mr Nick

Gilbert, Stephen

Gillan, rh Mrs Cheryl

Goldsmith, Zac

Goodwill, Mr Robert

Gove, rh Michael

Graham, Richard

Gray, Mr James

Grayling, rh Chris

Green, rh Damian

Greening, rh Justine

Grieve, rh Mr Dominic

Gummer, Ben

Gyimah, Mr Sam

Halfon, Robert

Hames, Duncan

Hammond, rh Mr Philip

Hammond, Stephen

Hancock, Matthew

Hancock, Mr Mike

Hands, Greg

Harper, Mr Mark

Harris, Rebecca

Hart, Simon

Harvey, Sir Nick

Haselhurst, rh Sir Alan

Heald, Oliver

Heath, Mr David

Heaton-Harris, Chris

Hemming, John

Henderson, Gordon

Hendry, Charles

Herbert, rh Nick

Hinds, Damian

Hoban, Mr Mark

Hollingbery, George

Hollobone, Mr Philip

Hopkins, Kris

Horwood, Martin

Howarth, Sir Gerald

Howell, John

Hughes, rh Simon

Hunt, rh Mr Jeremy

Huppert, Dr Julian

Hurd, Mr Nick

Jackson, Mr Stewart

James, Margot

Javid, Sajid

Jenkin, Mr Bernard

Johnson, Gareth

Jones, Andrew

Jones, rh Mr David

Jones, Mr Marcus

Kawczynski, Daniel

Kelly, Chris

Kirby, Simon

Knight, rh Mr Greg

Kwarteng, Kwasi

Laing, Mrs Eleanor

Lamb, Norman

Lancaster, Mark

Lansley, rh Mr Andrew

Latham, Pauline

Laws, rh Mr David

Leadsom, Andrea

Lee, Jessica

Lee, Dr Phillip

Leech, Mr John

Lefroy, Jeremy

Leigh, Sir Edward

Leslie, Charlotte

Letwin, rh Mr Oliver

Lewis, Brandon

Lewis, Dr Julian

Liddell-Grainger, Mr Ian

Lidington, rh Mr David

Lilley, rh Mr Peter

Lloyd, Stephen

Lord, Jonathan

Loughton, Tim

Luff, Peter

Lumley, Karen

Macleod, Mary

Main, Mrs Anne

Maude, rh Mr Francis

Maynard, Paul

McCartney, Jason

McIntosh, Miss Anne

McPartland, Stephen

McVey, Esther

Menzies, Mark

Metcalfe, Stephen

Miller, rh Maria

Mills, Nigel

Milton, Anne

Moore, rh Michael

Mordaunt, Penny

Morgan, Nicky

Morris, Anne Marie

Morris, David

Morris, James

Mosley, Stephen

Mowat, David

Mundell, rh David

Munt, Tessa

Murrison, Dr Andrew

Neill, Robert

Newmark, Mr Brooks

Newton, Sarah

Nokes, Caroline

Norman, Jesse

Nuttall, Mr David

Offord, Dr Matthew

Ollerenshaw, Eric

Ottaway, Richard

Paice, rh Sir James

Parish, Neil

Patel, Priti

Pawsey, Mark

Penrose, John

Percy, Andrew

Phillips, Stephen

Pickles, rh Mr Eric

Pincher, Christopher

Poulter, Dr Daniel

Prisk, Mr Mark

Pugh, John

Raab, Mr Dominic

Randall, rh Mr John

Reckless, Mark

Rees-Mogg, Jacob

Reevell, Simon

Reid, Mr Alan

Rifkind, rh Sir Malcolm

Robathan, rh Mr Andrew

Robertson, rh Hugh

Robertson, Mr Laurence

Rogerson, Dan

Rosindell, Andrew

Rudd, Amber

Ruffley, Mr David

Russell, Sir Bob

Rutley, David

Sanders, Mr Adrian

Sandys, Laura

Selous, Andrew

Shannon, Jim

Shapps, rh Grant

Sharma, Alok

Shelbrooke, Alec

Shepherd, Sir Richard

Simpson, David

Skidmore, Chris

Smith, Miss Chloe

Smith, Henry

Smith, Julian

Smith, Sir Robert

Soames, rh Nicholas

Soubry, Anna

Spelman, rh Mrs Caroline

Spencer, Mr Mark

Stanley, rh Sir John

Stevenson, John

Stewart, Bob

Stewart, Iain

Stewart, Rory

Stuart, Mr Graham

Stunell, rh Sir Andrew

Sturdy, Julian

Swales, Ian

Swayne, rh Mr Desmond

Swinson, Jo

Swire, rh Mr Hugo

Syms, Mr Robert

Tapsell, rh Sir Peter

Teather, Sarah

Thurso, John

Timpson, Mr Edward

Tomlinson, Justin

Tredinnick, David

Truss, Elizabeth

Turner, Mr Andrew

Tyrie, Mr Andrew

Uppal, Paul

Vaizey, Mr Edward

Vickers, Martin

Walker, Mr Robin

Wallace, Mr Ben

Walter, Mr Robert

Ward, Mr David

Watkinson, Dame Angela

Weatherley, Mike

Webb, Steve

Wharton, James

Wheeler, Heather

White, Chris

Whittaker, Craig

Whittingdale, Mr John

Wiggin, Bill

Willetts, rh Mr David

Williams, Mr Mark

Williams, Roger

Williamson, Gavin

Wilson, Mr Rob

Wollaston, Dr Sarah

Wright, Jeremy

Wright, Simon

Yeo, Mr Tim

Young, rh Sir George

Zahawi, Nadhim

Tellers for the Noes:

Jenny Willott

and

Karen Bradley

Question accordingly negatived.

17 July 2013 : Column 1167

17 July 2013 : Column 1168

17 July 2013 : Column 1169

17 July 2013 : Column 1170

17 July 2013 : Column 1171

Managing Risk in the NHS

Mr Deputy Speaker (Mr Lindsay Hoyle): I advise the House that Mr Speaker has selected the amendment in the name of the Prime Minister.

4.48 pm

Andy Burnham (Leigh) (Lab): I beg to move,

That this House is concerned about the Government’s approach to managing risk in the NHS; notes that the Government is still to respond fully to the Francis Report, despite the Prime Minister promising on 6 February 2013, Official Report, column 281, a detailed response by the end of March 2013; believes that the Government is in danger of ignoring the lessons of recent failures by cutting thousands of nursing staff; is concerned at recent reports revealing pressure to roll out the NHS 111 telephone service despite serious concerns about it not being safe to do so; is further concerned at recent reports that plans are not in place to avert an Accident and Emergency crisis next winter; recognises that the 14 Trusts investigated by Sir Bruce Keogh have seen increasing problems since May 2010; further believes that the Government’s failure to implement the key recommendations of the Francis Report, combined with the disruption of the recent NHS reorganisation, risks making it more likely that failures of care will happen in future; further notes the Government’s recent commitment to openness and transparency in the NHS; therefore calls on the Government to publish the NHS transition risk register as ordered by the Information Commissioner and Information Rights Tribunal; and further calls on the Government to bring forward urgent implementation of key Francis recommendations to improve patient safety, including a duty of candour, benchmarks on safe staffing and the regulation of healthcare assistants.

I have called this debate today to try to map a way forward for an NHS which, right now, is feeling battered, bruised and under attack. It has just come through the worst crisis in accident and emergency for more than a decade and it is only months away from another winter which, if nothing changes, will most likely be just as bad or possibly worse for patients. I spend considerable time on the NHS front line shadowing staff, so I pick up what they say. They feel exhausted, unsupported and have a profound sense of uncertainty about where the NHS is heading. Today it is in a fragile condition. The way the Government conduct themselves in the coming months and the decisions they make will have a major bearing on their ability to manage the risks that the NHS is facing. For the sake of patients everywhere, they must urgently raise the morale of NHS staff and restore some trust. Later I will make some suggestions on how that can be done.

The Keogh report was a verdict not on the past, but on what is happening now. Standards have fallen, not only in the 14 trusts considered in the Keogh review, but across the NHS. Throughout the first six months of this year, hospitals were sailing dangerously close to the wind, operating way beyond safe bed occupancy levels, with general chaos in accident and emergency. How did we get here? To hear Ministers now, it is as though the last three years have not happened—it is all about the last Government. However, one of the main reasons why the NHS is struggling is the destabilising effect of a reorganisation that nobody wanted and nobody voted for. It is exactly three years since the bombshell of the “Liberating the NHS” White Paper landed on an unsuspecting NHS.

This Government falsely accuse the last Government of ignoring warnings, but warnings do not come much bigger than this: the story of the Health and Social

17 July 2013 : Column 1172

Care Act 2012, in a study that is aptly titled “Never Again?”—I think we can all say amen to that. It quotes senior civil servants who tried to encourage the former Secretary of State out of his grand plans to reorganise the NHS. One senior civil servant in the Department said:

“The biggest challenge was trying to get the secretary of state to focus on the money—the £20 billion and the sheer scale of the financial challenge”.

The Secretary of State’s attitude, however, was:

“I am going to do these reforms anyway, irrespective of whether there are any financial issues. I am not going to let the mere matter of the financial context stop me getting on with this”.

Another civil servant said:

“We did point out to him that his plans were written before the big financial challenge, and didn’t that change things? He completely did not see that at all. He completely ignored it”.

Andrew Percy (Brigg and Goole) (Con): Will the right hon. Gentleman way?

Andy Burnham: I will give way to the hon. Gentleman, but I hope he will respond to what he has just heard.

Andrew Percy: If a few more of the shadow Secretary of State’s colleagues had turned up to this debate, they would be able to respond to those points for him.

If I may take him back to his comments about the challenges in A and E, which have been severe this Christmas and winter, does he accept that one of the things that he and his party got wrong in government was to cut beds and close wards before putting in place proper intermediate care services? People in my constituency could not get into their local hospitals this year because of the beds that were cut when his party was in government.

Andy Burnham: The hon. Gentleman is doing what the Conservatives have been doing for quite a few weeks now, which is rewriting history. Does he recall the general chaos in A and E before 1997? Does he remember people waiting for hours on trolleys before they were seen or people spending a day in A and E departments? When we left government, 98% of trusts across the country were meeting the four-hour target. Sadly, we cannot say the same about the NHS on his Government’s watch.

What I have just given to the House was a warning of all warnings not to proceed with a reckless reorganisation at a time when the NHS was facing the biggest financial challenge in its history. Senior civil servants gave those warnings; the Government ploughed on regardless. That was a monumental mistake, combining the biggest ever financial challenge with the biggest ever reorganisation. Eyes were taken off the ball at the worst possible moment.

Mr Dave Watts (St Helens North) (Lab): Does my right hon. Friend know when the Secretary of State last visited an accident and emergency unit? May I suggest, through my right hon. Friend, that he comes with me to my accident and emergency unit and sees the chaos he has created?

Andy Burnham: Promises were made before the reorganisation to my hon. Friend and his colleagues in St Helens, Knowsley and Halton about the future of

17 July 2013 : Column 1173

the hospital, because there was concern that certain commitments would not be honoured by the new organisations. And it came to pass: they were not honoured. My hon. Friend asked whether the Secretary of State had been to an A and E. We know that he did not turn up at one until April, yet he had already stood up and criticised hospitals for “coasting”. How on earth could he make such comments when he had not bothered to get his feet on the ground to see what was happening in the NHS? Unbelievable.

The Government took a huge gamble when they proceeded with the reorganisation at a time of financial stress and in the teeth of opposition from the public and the professions. If the Secretary of State truly believes, as he said yesterday, that transparency is a disinfectant—he is nodding—and if he wants to show leadership from the front from today onwards, should he not now commit to publishing the risk register that accompanied the Government’s reorganisation of the NHS? [Interruption.] He claims again that this was all about the last Government, but let me explain the difference to him. This Government withheld the risk register in defiance of the Information Rights Tribunal and the Appeal Court. Is he proud of that? What message does he think that that sends to the boards of those NHS organisations that he is now asking to act with maximum transparency? I am afraid that it sends absolutely the wrong message. He will not foster the right culture in risk management in the NHS if there is one rule for the Department and another for everybody else.

Andrew Selous (South West Bedfordshire) (Con): What is the right hon. Gentleman’s view of the previous culture of secret board-to-board meetings, at which the boards of a local trust and a strategic health authority met in private to try to deal with issues? In retrospect, does he agree that that was probably not the best way to deal with serious issues, because the very people who were responsible would perhaps not get the blame?

Andy Burnham: Let me give the hon. Gentleman a direct answer. One of the things that shocked me most when I received the Francis report, which I commissioned under the previous Government, was the revelation that on receiving foundation trust status, the board of Mid Staffordshire NHS Foundation Trust had begun to hold its meetings in private, rather than in public. It had taken the freedoms, yet decided to become more secretive. That was fundamentally unacceptable, and I made that point loud and clear to the NHS when I received that report. I do not think that there is any difference between us on this. I believe in openness and transparency too. Ours was the Government who brought in the Freedom of Information Act and independent regulation for the NHS. On that matter, we can make common cause.

Several hon. Members rose—

Andy Burnham: I want to make some progress, but I will give way again later.

People have a right to know whether any of the recent pressure that we have seen in the NHS was predicted and made known to Ministers before they proceeded with their reorganisation, which has led to thousands of good, experienced, committed people leaving the NHS.

17 July 2013 : Column 1174

It left in charge less experienced people, who had never seen an A and E winter crisis and who did not know what to do. It led to millions in large redundancy payments being handed to people who were then re-employed by a new NHS organisation. Overall, £3 billion was siphoned out of the NHS front line to pay for this upheaval. Managers got six-figure pay-offs, and 4,000 nurses got P45s. It is no wonder that morale among staff is at rock bottom.

Alun Cairns (Vale of Glamorgan) (Con) rose—

Andy Burnham: I will give way to the hon. Gentleman, but I hope that his intervention will not be about Wales. [Interruption.]

Mr Deputy Speaker (Mr Lindsay Hoyle): Order. I want to hear Mr Cairns.

Alun Cairns: Mr Deputy Speaker, I can assure you that my intervention will be about Wales, because it is about my constituents who are suffering. Will the right hon. Gentleman pay tribute to the transparency that the right hon. Member for Cynon Valley (Ann Clwyd) is seeking to enforce by exposing the different data that apply to Wales and England? Does he share my dismay that only 83% of patients who are admitted to A and E are admitted, treated and discharged in hospitals in Wales, compared with the 91% who are admitted, treated and discharged in hospitals in England? Why do my constituents have to wait 89 days, compared with the 51-day waiting time in England—

Mr Deputy Speaker (Mr Lindsay Hoyle): Order. Mr Cairns, do not take advantage of the situation; it is not fair to other Members who also want to intervene. We want this debate to be heard in the best possible way.

Andy Burnham: This is debate is about the NHS in England, and if the hon. Gentleman has concerns about the NHS in Wales, why does he not have a word with his right hon. Friend the Chancellor of the Exchequer and get a better deal for the Welsh Assembly so that a bit more money could be put back into the Welsh national health service?

As I was saying, the Government have put staff morale at rock bottom, and where are the promised benefits of this reorganisation? Clinical commissioning groups are not, as we were promised, the powerhouse of the new NHS; they are embryonic at best and anonymous at worst. Members of all parties, I am sure, write letters to CCGs that get passed to NHS England, which then either does not provide a proper answer or passes them on again. [Interruption.] I hear the public health Minister saying it is dreadful that Members do not get proper answers. When my hon. Friend the Member for Easington (Grahame M. Morris) wrote to her about cancer services in his constituency, she also brushed it off to NHS England. Is this proper accountability? No.

The Parliamentary Under-Secretary of State for Health (Anna Soubry) rose—

Andy Burnham: I hope the Minister is going to deliver some accountability now.

17 July 2013 : Column 1175

Anna Soubry: Will the right hon. Gentleman please agree and accept that I have not only answered his letters, but met him on at least one occasion? It is right under the new system for such letters to go to NHS England, but that does not stop me making representations. We have introduced a much better system than we used to have under his Administration.

Andy Burnham: We have just heard it; this is what the NHS has been reduced to. The Minister has to make representations to NHS England about cancer services of all things. My goodness, if Ministers are not responsible for cancer services, what are they responsible for? Who is making the decisions and who is responsible for what? Even now, confusion reigns.

What precisely is the role of the Secretary of State in this new world? He has cast himself in a new role as a detached commentator on the sidelines, magnifying all of the NHS’s failings and accepting none of the responsibility to fix them. I assume that that is all for NHS England, too. With the NHS already laid low by cuts and reorganisation, the Secretary of State has opened up a new front on staff: nurses repeatedly blamed for not caring enough; hospitals blamed for coasting, as I have said; GPs blamed for causing the A and E crisis. Everything is someone else’s fault.

Then we get to this weekend. The Keogh report rightly exposed poor care standards, which should never be tolerated; we support action to tackle to them. The report, however, exposed something else, too—a Government who are now actively spinning against the NHS for which they are responsible, generating misleading or, in Sir Bruce’s words, “reckless” headlines about 14 already troubled hospitals. What chance do they have of improving when the man supposedly in charge is actively doing them down?

Derek Twigg (Halton) (Lab): My right hon. Friend mentions the Keogh report and we are talking about the present day. Keogh says in the report that he found

“frequent examples of inadequate numbers of nursing staff in some ward areas…The reported data did not provide a true picture of the numbers of staff actually working on the wards.”

There we have it: it is this Government who are not making sure that our hospitals are properly staffed.

Andy Burnham: I am grateful to my hon. Friend and I will come to that precise point, as one would think that that was a responsibility of a Secretary of State. Who knows, though, what their responsibilities are now. Presumably that is a matter for NHS England as well. We shall return to the point in a few moments.

Penny Mordaunt (Portsmouth North) (Con): Will the right hon. Gentleman give way?

Andy Burnham: No, I want to make some more progress.

As I said a moment ago, what chance do these hospitals have when they get these misleading headlines running them down when they are trying and struggling to make progress, alarming staff, alarming patients, demoralising staff and casually trading figures—[Interruption.] No. I will not give way. [Interruption.]

17 July 2013 : Column 1176

Mr Deputy Speaker (Mr Lindsay Hoyle): Order. If the right hon. Member wants to give way, he will give way. We do not need people standing up, shouting and bawling. I want to hear what the shadow Secretary of State has to say, just as I want to hear what the Secretary of State has to say. Let us have a little more courtesy from everyone.

Andy Burnham: Thank you, Mr Deputy Speaker.

Alarming patients, demoralising staff and casually trading figures about deaths in the pursuit of political advantage is no way to run the NHS, and those are not the actions of a responsible Government. Today people are asking what kind of Government this is, if they are willing to cause further damage to fragile hospitals for their own self-serving political ends. Yesterday the Secretary of State told the BBC that he had no idea who had put the 13,000 figure in the public domain. Does he seriously expect us to believe that?

The Secretary of State for Health (Mr Jeremy Hunt): Yes.

Andy Burnham: He seriously expects us to believe it? Why are we being told that those responsible were representatives of Conservative Central Office? [Interruption.] Yes, that is what is being said. The Secretary of State should go back and check his facts. If he does not have control of his advisers, it will not be the first time, will it? We have heard this before, have we not? “I do not know what the advisers are doing.”

The “my adviser is out of control” defence may have worked for the Secretary of State once, but it will not work for him twice. He must take responsibility for his own advisers, and for the advisers at Conservative headquarters. We were told explicitly that that is where the briefings came from, and the Secretary of State owes the House a full answer. He owes it to the House to put that on the record. [Interruption.] I will not put the name in the public domain, but I have a name. I will send it to the Secretary of State immediately after the debate, and he must come straight back to me, having asked that person whether or not he briefed the press. If the Secretary of State agrees to that, let us leave it there. I have a name, and I will put it to him straight after the debate. He must take responsibility.

Mr Kevan Jones (North Durham) (Lab): If there was no organised briefing over the weekend, there must have been a coming together of some extraordinary fiction. The Keogh report itself states:

“It is important to understand that mortality in… NHS hospitals has been falling over the last decade: overall mortality has fallen by…30%”.

Keogh says that that is an improvement, even given

“the increasing complexity of patients being treated”.

Those who read the headlines, and the spin from the Conservative party, would not think that our investment over 13 years had made any difference to mortality rates.

Andy Burnham: My hon. Friend has made an extremely important point. The conclusion to which he has referred may well have been missed by many people up and down the country yesterday, but it is worth repeating and putting centre stage in today’s debate, because the Government certainly will not make any reference to it.

17 July 2013 : Column 1177

NHS hospitals in England, including the 14 covered by the review, have reduced mortality by 30% in recent years. That is an incredible achievement, which we should surely be celebrating. Of course the NHS is not perfect. It does fail people, and when it does, we are truly sorry for the effect on their families. The fact is, however, that the NHS and its hospitals have improved over the past decade, and that needs to be repeated and repeated to counter the scare stories that are emanating from the Conservatives and the fears that they are stoking among people about going into hospital.

Mr Graham Stuart (Beverley and Holderness) (Con): I wonder whether the right hon. Gentleman is aware of the work of Professor Sheena Asthana, who has studied hospitals with higher mortality rates and found a correspondence between hospitals serving clinical commissioning groups—formerly primary care trusts—in areas with older populations which are receiving lower funding allocations than those with younger populations. She believes that funding allocations could be one of the causes of higher mortality across the system.

Andy Burnham: I would not close my mind to that suggestion, but I think it important also to take account of what Keogh said about other similarities between those hospitals—and, probably, between them and Mid Staffordshire. What they have in common is geographic isolation. Hospitals serving smaller market towns are not supported by the same clinical networks as others, and may find it more difficult to attract qualified staff. I agree with the hon. Gentleman that there are a number of important issues that need to be considered.

Mr Kevin Barron (Rother Valley) (Lab): My right hon. Friend knows well, and knows personally, that in the past two months there has been a marked change in the coalition Government’s approach on the national health service. It started with the absurd argument that the problems in accident and emergency departments were the result of the 2004 GP contract. Is it not more likely that what is happening is that Mr Lynton Crosby is telling Government Members to squeeze the lead that Labour has had over the Conservative party for many decades on the NHS, and attacking NHS workers, scaring patients and attacking the Opposition is what they are trying to do? They ought to be ashamed of themselves for being involved in it.

Andy Burnham: It used to be, “We love the NHS”—the Prime Minister said, “I love the NHS”—but now it is about running down the NHS. I say to the Secretary of State, in all sincerity, that he will not improve patient care by continually blaming doctors and nurses. As I have said before, the NHS is fragile right now because of his reorganisation, and it cannot keep taking these knocks on a daily basis. The blame game is destructive and polarising, and it has to end. He is in real danger of losing any remaining good will in the NHS work force, and none of us and, more importantly, none of our constituents can afford to see those crucial staff become fed up, lose heart and walk away. Government Members can throw whatever they like at me, because that is politics, but I will not allow the NHS and its staff to become collateral damage in this orchestrated political campaign.

17 July 2013 : Column 1178

Penny Mordaunt: The right hon. Gentleman is making some important points about accountability, responsibility and the grip the Secretary of State should have on his Department. In that vein, can the right hon. Gentleman please tell the House how many of the 400 warnings about United Lincolnshire, 300 warnings about Blackpool and more than 200 warnings about Basildon went across his desk?

Andy Burnham: This is all part of the spin in which Government Members have been engaging in recent days. [Interruption.] Okay, so let me answer and then the same test will apply to the Secretary of State as the hon. Lady is applying to me. She is referring to letters sent by members of the public to the Department of Health. I am sure that this has not changed with the change of Government; contrary to what she has just said, those letters do not come across Ministers’ desks. They are not formal warnings to Ministers, and it is very important to be precise with language here. This Secretary of State will have received many, many hundreds of letters about hospitals up and down the country that he will not have seen, and it is not right for the hon. Lady to come along, again, with slurs and half truths to try to muddy the waters.

Charlie Elphicke (Dover) (Con): With respect, I do not think the right hon. Gentleman’s answer to my hon. Friend the Member for Portsmouth North (Penny Mordaunt) is good enough and convincing enough. We have heard too much about concern for hospitals and for hospital staff from the right hon. Gentleman, but not enough about concern for patients and for patient care.

Andy Burnham: If the hon. Gentleman was listening, I said just a few seconds ago that the Secretary of State will not improve care for patients if he continually blames nurses and doctors. It is not one or the other, although Government Members seem to think they can attack the health unions for somehow being the enemy of patients. Ordinary people do not see it that way. They know that the staff are there for them day in, day out. We support the staff to help the patients. If staff are rewarded properly and have good working conditions, they will provide better care to patients. These are not opposites; the two go together, and the Conservative party would do well to remember that.

Mr Jim Cunningham (Coventry South) (Lab): Some of us were here during the time of the previous Conservative Government, and I can remember that one of the hospitals in Coventry badly needed repair. After 1997, we got a new hospital. More importantly, one thing that Government Members always boast about is that they have increased the number of trainee doctors. It takes seven years to train a doctor. This Government are in their third year, so the credit goes to us.

Andy Burnham: As so often with the spin that we hear from Government Members, it is our achievements they are trying to claim credit for. I left behind the plans for the training of those doctors, but we do not hear much credit coming in this direction, do we? Government Members are happy to take the credit and then they try to cast off all the blame for everything else. My point is that criticism must be fair and made with care. We all

17 July 2013 : Column 1179

have a duty to point out the failings of the NHS, in our own constituencies and nationally, and that is what I did when I did the Secretary of State’s job. However, we have to do that responsibly and fairly, especially for hospitals and those who manage them.

Hospitals are not the architects of all the problems we read about. For example, they are all struggling with the fallout of severe cuts to social care budgets, the appalling cost of which I recently revealed: a 66% increase over two years in the number of over-90s coming into A and E via blue-light ambulances. In human terms, more than 100,000 very frail and frightened people have been speeding through the streets of our communities in the back of ambulances. Hospitals have to absorb that extra pressure and also struggle with longer delays in getting people back home. We are in real danger of asking too much of our hospitals by allowing them to be the last resort for people who would be better supported elsewhere. Without a greater understanding of that situation in the current debate, and if the trend towards the vilification of NHS managers continues, who will take on the job of running our acute trusts? Good people will walk away and no one will want to do the job. Again, the NHS simply cannot afford that.

This crude blame game is an election strategy with two components: run down the NHS; and pin all the failings on the previous Government. The NHS cannot take 20 months of that until May 2015. It has been destabilised and demoralised already; if the Government are not careful, they will push it over the edge.

The Secretary of State needs to change course and find a way of bringing people back together, so the purpose of the debate is to put forward two constructive proposals to manage risk in the NHS—one for now, the other for the long term. First, I turn to the immediate proposal. It is clear that the best way to draw a line under recent events and unify people would be for the House to embrace today the analysis and main recommendations of the Francis report. The motion highlights the three most significant recommendations: benchmarks on safe staffing; a duty of candour on individual NHS staff; and the regulation of health care assistants. If all parties endorsed those proposals, it would send staff a message of support and recognition of the pressure that they are under, while the patients who have suffered poor care would receive the positive message that the parties are working together to prevent that from happening to others.

Given the tragic events that lie behind them, public inquiries should, when possible, produce consensus. It is extraordinary that, having commissioned a three-year public inquiry, the Government have slowly been distancing themselves from the Francis report’s analysis and conclusions ever since its publication. It is hard not to conclude that the report did not deliver what the Government wanted and that they have spent the past five months rewriting it. They have come up with their own recommendations on chief inspectors for hospitals, general practice and social care, yet dragged their feet on the actual recommendations. They have substituted the verdict of Francis on Ministers in the previous Government with that of the kangaroo court of Lynton Crosby. We do not oppose chief inspectors, but if the Government believe that ever-tougher central regulation

17 July 2013 : Column 1180

will bring about the culture change locally that everyone agrees is necessary, they are mistaken. We need change that will have an immediate effect on the ground, and that will support staff and improve care for patients.

Barbara Keeley (Worsley and Eccles South) (Lab): My right hon. Friend has probably been in the Chamber on most of the occasions when I have raised the question of safe staffing with the Secretary of State. It was cited in the Francis and Keogh reviews, and the Care Quality Commission tells us that one in 10 hospitals has unsafe staffing levels. The Secretary of State dances around the issue again and again, but he will not take action. Yesterday, I asked him to introduce transparency to the process so that hospitals do not have wards with ratios of two staff to 29 patients, but he refused to answer my question. Does my right hon. Friend agree that if hospitals were transparent about their ratios, that would be the way forward, because we would know where we were?

Andy Burnham: The Keogh report exposes alarming ratios at my hon. Friend’s hospital and others. We have been warning the Government for months—years, in fact—about cuts to nursing numbers. It is neither right nor fair to criticise nurses for being uncaring when too many of them are unsupported and are working in conditions in which they have to make compromises that they would rather avoid.

Staffing emerged as the main concern arising from the Keogh report, but the problems go way beyond 14 trusts. The CQC says that one in 10 trusts in England does not have adequate staffing levels. Can we agree today that the staffing in all hospitals must urgently be brought back up to adequate levels, as defined by the commission, with clear benchmarks set for the future? [Interruption.] I am pleased if the Secretary of State is agreeing, because that represents progress, so I look forward to finding out how his plan will be delivered.

Andrew George (St Ives) (LD): The right hon. Gentleman will remember that yesterday I drew attention to the fact that all but one of the 14 hospitals Keogh reviewed had staffing and skill mix issues that needed to be dealt with, but it would be quite wrong to suggest that that has happened only in recent years. Graham Pink drew attention to the problem in the early ’90s, and it also happened during Labour’s years in government. I think that it would be good for this debate if the right hon. Gentleman at least acknowledged that it has been going on for more than three years.

Andy Burnham: I will acknowledge that. A moment ago, I mentioned the Francis report, which I commissioned, which revealed the dangerous cuts to front-line staffing that the hospital pursued as the primary cause. I accept what the hon. Gentleman has just said. Rather than always pursuing central regulation as the solution, if local communities had identifiable benchmarks that they could use to check up on their local hospitals, surely that would be progress we could all get behind.

On the duty of candour, the Government are legislating for a duty on organisations, but not on individuals. I think that we all agree that changing the culture of NHS organisations is essential if we are to move forward. The Francis recommendation is a necessary part of bringing about that culture change. Rather than being a

17 July 2013 : Column 1181

threat to staff, as some have argued, it would protect them when they make known any concerns. Will the Government look at that again and legislate for the full Francis recommendation in the Care Bill? That is incredibly important in the light of yesterday’s report by Sir Bruce Keogh. He revealed—this will shock anyone who has not spotted it yet—that some trusts were telling members of staff what they could and could not say to his review. Surely we can all agree that is fundamentally unacceptable.

Mr Jeremy Hunt indicated assent.

Andy Burnham: I am glad that the Secretary of State nods. Does that not make the case, however, for a duty of candour on individuals, which would have allowed staff to say to management, “No, I’m going to speak to the Keogh review and I won’t face action afterwards because it is my duty to do so”?

Mr Brian Binley (Northampton South) (Con): It is generally accepted that there were some serious management breakdowns. The Secretary of State at the time was the chief executive of the organisation. In my business, I would want to know what was happening. Does the right hon. Gentleman accept that he should have known what was happening?

Andy Burnham: I always took action when anything was brought to me. When mortality data on Basildon hospital were published, I immediately ordered an in-depth review of all hospitals in England, which led to warnings on five of the trusts on the Keogh list. Those warnings were inherited by the hon. Gentleman’s Government, but Ministers allowed those trusts to carry on cutting staff, and the same was true for the hospital in the constituency of my hon. Friend the Member for Denton and Reddish (Andrew Gwynne), even though it was subject to a warning about patient care. I think that Government Members have to look at themselves before making claims.

On the duty of candour, the final recommendation that we need to see progress on relates to the regulation of health care assistants, which is long overdue. If the Secretary of State took these three sensible measures, he would provide support to staff and reassurance to the public, but they are not in themselves the answer to the structural challenge the NHS faces. That brings me to my final point on the longer-term solution. I have thought long and hard about what happened at Stafford hospital and why we hear recurrent echoes of the same elsewhere in the NHS, with older people lost on acute hospital wards, disorientated and dehydrated. I believe that the problem goes far deeper than any regulatory solution. Governments of all colours have underinvested in social care over many years, and in the end we get what we pay for: a malnourished, minimum wage system that dishes out care in 15-minute slots, which is barely time to make a cup of tea, let alone exchange a meaningful word.

Looking after someone else’s parents should be the highest calling that any young person can answer. However, if we are honest with ourselves, the effect of decisions taken here in this House over many years means that the signal we are currently sending is that it is the lowest calling that a young person can answer. Some 307,000 care staff in England—20% of the work force—are on

17 July 2013 : Column 1182

zero-hours contracts. That is an appalling figure. This situation cannot carry on. Good care cannot be provided on a zero-hours, here-today-gone-tomorrow basis.

The collapse of decent social care in England means that too many elderly people are drifting unnecessarily towards hospital. Our hospitals are becoming increasingly full of very frail, very elderly people, and that is not sustainable in either human or financial terms. That is why I have proposed—

Jeremy Lefroy (Stafford) (Con): I understand what the right hon. Gentleman is saying about the situation of care assistants—their low pay and so on—but in Stafford some of the highest-paid people in the organisation showed the least compassion. It is not all about money, although money may come into it. Compassion does not have any regard to income.

Andy Burnham: I agree with the hon. Gentleman, and I respect the way in which he continues to pursue the issues arising from what happened in his constituency. Yes, it is not all about money, but it is about the message we send to the people working in our care system. If somebody does not have certainty about the money that they will bring into the family home from one week to the next because they do not know how many hours they will be working, how can we expect them to pass on a sense of security to those they care for? We will not get the care that we all want for everybody’s parents if we carry on with a system that is working as it is. I lay the blame with no one Government; as I said, all Governments have brought this situation about.

That is why I have proposed the full integration of health and social care with one service looking after the whole person and all their needs, physical, mental and social. I hear the Government increasingly borrowing our ideas and our language, and I have no objection to that. However, here is my challenge to the Minister of State, who has been roused by that statement: he cannot speak the language of integration while legislating for fragmentation and competition. We are hearing reports from across the country of sensible collaboration between secondary, primary and social care being blocked by the competition provisions of the Health and Social Care Act 2012. Torbay, the beacon of integrated care, fears that any qualified provider may break up its celebrated model. That has led the Minister to suggest in the Health Service Journal that his integrated care pilot area might be offered exemptions from the Act’s competition provisions. Surely that is the clearest admission from the Government that the Act they passed is a barrier to the change that the NHS needs. Collaboration or competition? Integration or fragmentation? In the end, they have to make a choice; they cannot have it both ways. If the Minister is serious about this, the last offer I make is that we will work with him to fast-track repeal of the competition provisions of the Health and Social Care Act.

Today I have made some positive suggestions about a way forward for the NHS. It is now up to the Government to decide what they want to do. In the past few days, we have seen a glimpse of a Government prepared to run down the NHS, still the country’s best-loved institution, for their own political ends. If, from here on in, they intend to continue with that approach, they will be pursuing a very dangerous path. It will cement an

17 July 2013 : Column 1183

impression in the country that some people have already formed—that the Secretary of State is running down the NHS to erode public confidence in it and to soften it up for privatisation. People suspect that that is the real agenda. Only today, we learned of six NHS trusts preparing for a major expansion in private work under privatisation freedoms given to them by this Government.

Nye Bevan said that there will be an NHS for

“as long as there are folk left with the faith to fight for it.”

I can tell all Government Members that they have not knocked the fight out of me, and I suspect there are millions out there ready to rally to the same cause. People rely on an NHS that puts patients before profit, and Labour will always defend that. This week the Government have revealed their hand and it is nasty. They should pull back or get ready for the fight of their lives.

5.30 pm

The Secretary of State for Health (Mr Jeremy Hunt): I beg to move an amendment, to leave out from “House” to the end of the Question and add:

“welcomes the Government’s swift action in response to the Francis Report; notes the rapid establishment of reviews on key components of the Report’s findings, including the Cavendish review on healthcare assistants, the Clwyd-Hart review on complaints and the Berwick review on patient safety; further notes the drive to improve standards through the appointment of a Chief Inspector of Hospitals, the introduction of Ofsted-style ratings and the recruitment of specialist hospital inspectors; regrets the Opposition’s continued refusal to support these practical measures to expose and improve poor care; welcomes the watershed decision to expose and investigate 14 hospitals with high death rates through the recent Keogh review; further notes the Government’s decisive action to drive improvements in these hospitals by placing 11 hospitals in special measures; and applauds the Government’s wide-ranging efforts to introduce greater transparency and accountability in the NHS.”

I am honoured to see you, Mr Speaker, in your place for my speech. The right hon. Member for Leigh (Andy Burnham) talked about yesterday, and I for one hope that he has had a chance to reflect on Labour’s shockingly inappropriate behaviour. Let me give him one fact to think about: on a day when a review described appalling failings at 14 hospitals, my speech mentioned patients 19 times—his mentioned them just twice. Does that not say it all about Labour’s attitude to the NHS?

Andy Burnham: I listened carefully to what the Health Secretary just said about our speeches. Does he think it appropriate for a Secretary of State introducing a report on mortality rates in the NHS to begin, within seconds of getting to his feet, by making political attacks on the previous Government? On reflection, was that the right thing to do?

Mr Hunt: It is funny how the Labour party decided to make the NHS its main campaigning issue for the past three years, yet the moment people start to scrutinise its own record on the NHS it says the NHS is being used as a political football. What does that say about Labour’s approach to the NHS?

I want to consider the specifics of the motion before looking at the wider issue of risk. The motion mentions the Francis inquiry. One of this Government’s first acts

17 July 2013 : Column 1184

on coming to power was to set up the full public inquiry into Mid Staffs that families had been denied by the right hon. Gentleman’s Government for too long. We are implementing it, and fast. That is why a new chief inspector of hospitals started work yesterday, just five months after the report was published.

[

Interruption.

]

The right hon. Gentleman says that a chief inspector of hospitals is not in the report, but how are we going to make sure that the report’s recommendations are implemented throughout all 266 NHS trusts? That will be done because we will have independent inspection of hospitals, which has not been done before because the situation was so undermined by the previous Government. That is how we are going to make sure that Francis actually happens.

We intend to implement the spirit of everything that Robert Francis proposed, even if the details may vary in places from his 290 recommendations. Francis himself endorsed that approach when that he said that the Government have indicated their

“determination to make positive changes to the culture of the NHS, in part by adopting some of my recommendations and in part through other initiatives.”

Francis talked about five themes, so let us look at the progress being made on them. First, on information and transparency, yesterday showed that this Government are determined to root out, once and for all, an NHS culture of solving problems behind closed doors. This is about not just the decision to hold a public inquiry into Mid Staffs, which the right hon. Member for Leigh and his colleagues rejected doing 81 times, but the Keogh review, which reported yesterday that 14 hospital trusts have excess mortality rates. This is the first time the NHS has ever conducted such a review. We have also published individual surgeon outcomes—the first country in the world to do so across an entire health system. The independent rating of hospitals will start this autumn, so for the first time people will know how good their local hospital is, just as they do for their local school.

Francis also mentioned standards. The new chief inspector of hospitals—a position that Labour still refuses to support—began work yesterday. In Professor Sir Mike Richards, we have a new whistleblower-in-chief whose sole job is to drive up standards and root out poor care. He will be supported by a team of expert inspectors, in stark contrast to the generalist inspection model set out by the right hon. Gentleman’s Government in 2009. That is plain common sense. We have put it right. The work of the inspectors will be informed by the independent review of hospital safety that is being conducted by Professor Don Berwick, who will advise on how to embed a culture of patient safety throughout the NHS. He will report back later this summer.

Derek Twigg: Yesterday, when I asked the Secretary of State whether mortality had fallen before 2010, his answer was:

“According to Professor Jarman…it has been falling slightly.”—[Official Report, 16 July 2013; Vol. 566, c. 944.]

The Keogh report states that it had fallen by 30% over 10 years. Figures from the House of Commons Library, which were sourced from the NHS, show that there has been a significant fall in deaths within 30 days of non-elective hospital procedures. Will he correct the record?

17 July 2013 : Column 1185

Mr Hunt: I am afraid that that intervention sums up where the spin is happening. The 14 hospitals were investigated by Professor Keogh because they had excess mortality rates. The Labour party thinks that that started in 2010, but it goes right back to 2005 in those hospitals and earlier than that in many of them. That is the ugly truth that Labour refuses to confront: 14 hospitals had high mortality rates for years and years, and Labour did nothing to sort it out.

The Francis report—

Derek Twigg: Will the Secretary of State give way?

Mr Hunt: I am going to make some progress. The Francis report also talked about leadership.

Andy Burnham: Will the Secretary of State give way?

Mr Hunt: I will give way in a moment.

The right hon. Member for Leigh talked about leadership. I want our NHS to attract the brightest and best leaders that this country has to offer. I have asked the NHS leadership academy to develop a new leadership programme to support clinicians to become clinical chief executives and to fast-track professionals from outside the NHS into leadership roles. We urgently need more talented managers in our NHS, and that will make a big difference.

Andrew Percy: I want to take my right hon. Friend back to the comments of the right hon. Member for Leigh, which I found shockingly complacent. I will give the example of Northern Lincolnshire and Goole Hospitals NHS Foundation Trust, which is one of those that is in special measures. Our mortality rates started to go up in 2007 and started to fall in 2011, but our nursing numbers have been increasing over that whole period. I find it shockingly complacent for somebody to suggest that there is not an issue or to downplay those figures. In my area, that has potentially cost hundreds of lives.

Mr Hunt: My hon. Friend makes an important point.

I say to the shadow Secretary of State that it is a question not just of whether he responded to the warnings that he received, but of whether he received the warnings that he should have received in the first place because the inspection system might not have been up to scratch.

Andy Burnham: I mentioned a moment ago that when I saw the mortality data in late 2009, action was taken at Basildon and a review was ordered of all hospitals in England, so I did respond.

The Secretary of State needs to correct for the record something that he said a moment ago. He implied that the mortality ratio had not come down at the 14 hospitals. If I have got him wrong, he needs to be clear about it. Yesterday, a group of Back-Bench MPs was informed by Sir Bruce that mortality ratios at the 14 hospitals had fallen since 2005 by between 30% and 50%, but that they were still above the average for England. Overall, the mortality rate is down at all hospitals, but the 14 hospitals have rates that are above the average. Will he correct that point because it is incredibly important?

Mr Hunt: Let me help the right hon. Gentleman out. Those 14 hospitals were investigated by Professor Keogh because they had excess mortality rates that go right the

17 July 2013 : Column 1186

way back to 2005. Labour cannot be in denial. Professor Brian Jarman said that under Labour, there was “total denial” in the Department of Health over the issue of excess mortality—

Several hon. Members rose—

Mr Speaker: Order. We must try to preserve some sense of order and decorum in this debate. The Secretary of State can be expected to answer only one intervention at once. It is unseemly and arguably discourteous of other Members to jump up and try to interrupt the Secretary of State when he is dealing with the previous intervention. Let us deal with that first. Members must show some sensitivity to that.

Mr Hunt: Thank you, Mr Speaker. Let me make some progress.

On leadership, there has to be accountability for failed leadership through the introduction of a national barring list for unfit managers, similar to the one that we have for teachers.

Chris Kelly (Dudley South) (Con): The Dudley Group NHS Foundation Trust is one of the 14 trusts that were reviewed by Sir Bruce Keogh. Will my right hon. Friend confirm what changes this Government have made to provide central accounting in the NHS for compensation payments that were inherited from the Labour party, under which there were no financial consequences for unacceptably poor performance and weak leadership, such as that experienced in my constituency?

Mr Hunt: This is the appalling fact: we have inherited from the previous Government a system of compensation payments with no significant financial penalty on trusts that have to pay out litigation claims. The focus on patient safety, the biggest discipline of all that any trust should have is to reduce patient safety incidents, should be the thought of having to pay compensation. That disincentive was removed. Absolutely, we will look at that.

Grahame M. Morris (Easington) (Lab): Will the right hon. Gentleman give way?

Mr Hunt: I am going to make some progress and I will give way more later.

Francis also talked about compassionate care. We are going to follow the advice of Camilla Cavendish’s study on training for health care assistants, so we can be sure that no one is giving basic care to our NHS patients without proper training on how to treat people with dignity and respect. We have also proposed that, subject to pilots that are starting in September, every student who wants to receive NHS funding for their nursing degree will first work for up to a year as a health care assistant, so that before they open the textbooks they learn real care and compassion at the coal face.

Mr Andrew Smith (Oxford East) (Lab): Will the right hon. Gentleman give way?

Mr Hunt: I am going to make some progress and then I will give way.

17 July 2013 : Column 1187

In addition, in September the right hon. Member for Cynon Valley (Ann Clwyd) and Professor Tricia Hart will present their recommendations on how we can turn NHS complaints handling into an engine for improving compassionate care.

The right hon. Member for Leigh mentioned nursing numbers. Getting the right number of staff on wards does matter, and where that is not happening for hospitals in special measures it will be sorted out. However, to suggest that that is the only issue, or indeed the main issue, is completely to misunderstand what has gone wrong. Eight of the 11 failing hospitals had increases in nurse numbers since 2010, but they still needed to go into special measures. Training, values, clinical safety and, above all, leadership are often as important.

Labour has been calling for mandatory minimum staffing numbers. Let us look at what the experts say about that idea. Robert Francis said:

“To lay down in a regulation, ‘Thou shalt have N number of nurses per patient’ is not the answer. The answer is, ‘How many patients do I need today in this ward to treat these patients?’”

He also said:

“The government was criticised for not implementing one, which it is said I recommended, which I didn’t.”

Mrs Cheryl Gillan (Chesham and Amersham) (Con): I am grateful to my right hon. Friend for giving way, because he knows that Buckinghamshire Healthcare NHS Trust was included in the statement yesterday. The trust welcomes his leadership and the opportunity to improve its performance, so that it can give the best possible care to patients in Buckinghamshire. Does my right hon. Friend agree that training goes to the heart of quality, particularly of agency staff? Would he like to say something about the competence, quality and checks that are made on agency staff, which will help to improve the health service across the country?

Mr Hunt: My right hon. Friend makes an important point. There are many locums who work extremely hard and are very committed. However, it is true that one feature of a number of the failing hospitals in yesterday’s report was that they had a high proportion of locum staff. It is harder to build up a sense of teamwork if there is a huge turnover in the people working in NHS organisations, and I know that many will reflect on that.

Liz Kendall (Leicester West) (Lab): Will the right hon. Gentleman give way?

John Pugh (Southport) (LD): Will the right hon. Gentleman give way?

Mr Hunt: I will make some progress and then give way, because I want to come on to one of the main things that the right hon. Member for Leigh said, which was to criticise an NHS reorganisation that has put 8,000 more people on the frontline of the NHS.

The right hon. Gentleman said that that reorganisation cost £3 billion, when he knows full well that the National Audit Office shows that it will be half that amount. It will save £5.5 billion in this Parliament alone. For the avoidance doubt, it is that £5.5 billion saving that means

17 July 2013 : Column 1188

we are now employing 1,000 more health visitors, 1,400 more midwives and 5,600 more doctors than at the previous election.

The right hon. Gentleman talked about the risk register. Let us look at what he said about publishing the risk register when he was Health Minister in 2007. These are his own words:

“Putting the risk register in the public domain would be likely to reduce the detail and utility of its contents. This would inhibit the free and frank exchange of views about significant risks and their management, and inhibit the provision of advice to Ministers.”—[Official Report, 23 March 2007; Vol. 458, c. 1192W.]

I agree with him.

The right hon. Gentleman is right that pressures on A and E are building, so why does he oppose changing the GP contract to make primary care more accessible? Why does he criticise the extra £2 billion being put into joint commissioning by health and social care systems to reduce the number of delayed discharges? Why does he tell the NHS Confederation he supports the reconfiguration of services and then refuse to support every difficult reconfiguration, such as at Trafford or Lewisham?

Dame Joan Ruddock (Lewisham, Deptford) (Lab): Is the Secretary of State aware that in the league table of the busiest A and Es in London, St Thomas’s, Queen Elizabeth and King’s occupy the second, fourth and sixth places? Does he really think there is no risk in moving tens of thousands of patients from Lewisham A and E to those three utterly overburdened and full-to-capacity hospitals?

Mr Hunt: I take the risks the right hon. Lady talks about very seriously, and we need to be very careful in managing any change, but there are also big risks in not making change. South London Health Care Trust is one of the worst-performing in the country, and it was used by her constituents. I have a duty to sort out these problems in the NHS, which have been left unsorted for many years.

The right hon. Member for Leigh said we should look at our record since 2010. Let us look at that record: the numbers of people waiting longer than 18 weeks, 26 weeks and 52 weeks to start treatment are lower than at any time under the last Government; as I said, we have 5,600 more doctors; and we have a £650 million cancer drugs fund, giving more than 30,000 people access to cancer drugs—his Government refused to set up such a fund; the number of mixed-sex wards is down by 98%; and hospital infection rates have halved. These are real achievements for a service under great pressure, and we should recognise the hard work and dedication of the NHS staff who have delivered them.

Mr Graham Stuart: My right hon. Friend will have heard me earlier referring to the work of Professor Sheena Asthana and will know of my concerns about the allocations underpinning some of the risks in the NHS. Will he agree to meet Professor Sheena Asthana and me, perhaps over the summer recess, to discuss the matter further?

Mr Hunt: I would be delighted to do so. I have studied her work and am an admirer of it, so I would be more than happy to meet my hon. Friend to discuss further the issues he wants to raise.

17 July 2013 : Column 1189

I want to turn to the substance of the motion, which is about risk for the NHS. Two big risks face the NHS. They face not only the NHS, but all major health care systems. The first is financial sustainability and the second is an ageing population. The litmus test for the success of the NHS in the next 65 years will be whether it confronts those huge challenges while looking after people with dignity, compassion and respect. I believe that there are three pillars on which we must build to make that possible. The first is a radical transformation of out-of-hospital care. We know that a consultant is responsible for us when we are inside hospital, but who is responsible for a vulnerable older person when they leave hospital? Too often, their care falls between the cracks, with no one being accountable. The NHS could lead the world in this, but we have made it impossible for GPs to look after people proactively because of how the GP contract works. We need to change that, so that in an integrated, joined-up system of care, there is always an accountable clinician or named GP and the patient knows who it is. In the consultation on the changes to the NHS mandate for next year, therefore, I have asked NHS England to ensure a named clinician responsible for every vulnerable older person.

The second of the three pillars we need to reduce risk in the NHS is technology. The technology revolution has transformed many other sectors, but has barely touched the NHS. A and E departments cannot access GP notes and so give medicine without knowing people’s medication history. Ambulances pick up the frail elderly without knowing whether they are diabetic or have dementia. This has to change. Technology can also cut costs. Retail banks have reduced their costs by a third, and we need those precious savings for the NHS, which is why I have said I want the NHS to go paperless by 2018 at the latest, with online prescriptions and booking of GP appointments by 2015. Technology is also a vital key to delivering integrated care, which is why data sharing will be a key condition of accessing the £3.8 billion joint health and social care fund announced by the Chancellor in the spending review.

The final pillar to help the NHS cope with new risks is science. It might surprise hon. Members that I mention that today, but the UK has a long track record as a world leader in medical science. We were the first to unlock the secrets of DNA in 1953; we did the first combined heart, liver and lung transplant; we invented in vitro fertilisation, alongside many other advances, and we must play to those strengths. Science can transform our understanding of disease, and help us deliver truly personalised care. Our aim is by 2015 to put the UK at the forefront of the genome revolution worldwide, and I have set up Genomics England, led by Sir John Chisholm, to deliver that vision.

In conclusion, the NHS faces many risks, but it also delivers many successes day in, day out. No organisation anywhere in the world has more staff dedicated to the noblest ambition anyone can have—to be there for us and our loved ones at our most vulnerable.

Mr Andrew Smith rose—

Mr Hunt: I am concluding now. We owe it to those people to tackle head-on the risks the NHS faces alongside health care systems in every other country. We do so with confidence and optimism that by confronting failure,

17 July 2013 : Column 1190

nurturing excellence, and supporting the brilliant work of people on the front line, we will be able to deliver an NHS that remains the envy of the world.

Several hon. Members rose—

Mr Speaker: Order. In the light of the number of right hon. and hon. Members seeking to contribute to the debate, I am forced to impose a six-minute limit on Back-Bench speeches with immediate effect.

5.51 pm

Frank Dobson (Holborn and St Pancras) (Lab): I do not wish to get involved in great party turmoil on this matter, but it seems to me that a characteristic of any health care system is whether it is entirely devoted to managing risk. When people are ill or injured, their lives and health are at risk, and it is also possible that any treatment they may be offered will itself be risky.

The principal problem faced by doctors, nurses and midwives is that of uncertainty, and they want to give the right diagnosis. It is statistically true, for example, that the average GP will be confronted by 1.5 patients who are suffering from meningitis in a 35-year career, yet we expect them to make the right diagnosis. It is difficult. If the GP has made the right diagnosis—I am not necessarily talking just about meningitis—we expect them to come up with the right treatment, which involves another judgment and a great deal of uncertainty. Even if the diagnosis and choice of treatment are right, it may be that the treatment will, for one reason or another, go wrong.

Nevertheless, within the national health service, most people, most of the time and in most places, get very good treatment. Over the past 15 or 16 years, there has been a big reduction in mortality in hospitals, a big improvement in people’s recovery from treatment for a serious illness, and we have been catching up with some countries that had a better record than us. Despite all the criticism, general satisfaction with the national health service remains high. If people are asked what they think of the national health service, about 60% say it is pretty good. If they are asked how the NHS treated them or a member of their family, the percentage of those who are satisfied is usually in the high 80s or low 90s. Any political party or political leader would love that sort of satisfaction rating.

People working in the NHS have very demanding jobs and they need help in doing those jobs. The first thing we must do is try not to make their lives more difficult than they are already. We should ensure, for instance, that they are not in a decrepit hospital without enough beds and that the equipment they have is reliable.

Mr Kevan Jones: Does my right hon. Friend agree that one of the achievements of the previous Labour Government was the capital investment we put into hospitals? In 1997, for example, the hospital in my constituency was housed in the old workhouse, and we now have a brand-new hospital thanks to Labour. That has made a difference not just to patient care but to the working environment of the people we are asking to care for those patients.

Frank Dobson: That is certainly the case and applies to many parts of the country, including areas represented by Government Members.

17 July 2013 : Column 1191

I do not think any hospital has had more money spent on it than University College hospital in my constituency, the rebuilding of which, I freely admit, was authorised when I was Secretary of State. I understand that it is the hospital in this country from which one is least likely to come out dead. It is a good place that has modern and reliable equipment and is not, generally speaking, short of staff. It is quite clear that staff shortages in parts of the country have endangered the standard of care provided.

People’s pay and conditions are also important. The Cavendish report, produced only last week by a journalist for The Daily Telegraph, Ms Cavendish, stated that she regarded the pay and conditions of large numbers of people providing services outside hospitals to people who need them as disgraceful, shocking and a condemnation of our society. She is quite right.

One thing concerns me most, however. I remember when I first became Secretary of State for Health being telephoned by a very good friend who was then a professor in the medical school at Nottingham and said—I shall have to bowdlerise this—“For Lord’s sake, leave us alone. Do not reorganise; do not distract people from their usual jobs.” That is what too many Governments have done, including this one, but I do not want to go ranting on about it.

One thing I want to talk about is not mentioned very often. It became fashionable to say that the money must follow the patient and that we did not want to hand over big lumps of money to hospitals and other parts of the health service as that did not provide the right incentives. The only trouble is that as a result NHS transaction costs went up from 4p in the pound to what is estimated now to be between 12p to 15p in the pound. That is a lot of money—about £8 billion, £9 billion or £10 billion extra, just because of the new method of funding. If we want to release funds to help people who are being treated in the health service and who want to be treated there, to provide the buildings, equipment and staff, and to encourage the staff, we must think about the money being squandered on transaction costs. Unless we do something about that, it will only get worse under the new system.

5.58 pm

Charlotte Leslie (Bristol North West) (Con): The Opposition often say that we need to learn lessons—in many ways, I agree with them—and so I intend to go through some of the lessons we can learn. I note that on the 65th anniversary of the NHS, Labour made cupcakes saying, “We love the NHS”, which prompts an interesting question: do we love the NHS—the institution—or do we love, care for and want to protect the patients it serves and respect the professionals who work in it?

I was also very perturbed yesterday by the venom in the denial of some—not all—Opposition Members. As I said then, it reminded me that Julie Bailey faced the same venom and aggressive denial in response to her mission to try to expose some of the truths at Mid Staffs. I am equally perturbed and disturbed that a lot of that venom is coming from two Labour party members locally, Diana Smith, who used to work for David

17 July 2013 : Column 1192

Kidney, and Steve Walker. I would very much like to know whether the Labour party will formally condemn those actions.

The shadow Secretary of State mentioned rewriting history, and I am also slightly concerned that there was a little rewriting of history or confusion in that state of denial. I remind him that it was not him who commissioned Francis 2. He commissioned Francis 1, which was an inquiry of far more limited scope where evidence was given behind closed doors. He had every opportunity to commission Francis 2, and if he had done so the lessons he is now saying we must implement more quickly—and I appreciate speed is always of the essence—could have been implemented some time ago.

Andy Burnham: I would like just mildly to correct what the hon. Lady said. When I commissioned Francis 1, I said to Robert Francis that if he did not think he was receiving enough co-operation from witnesses in the first-stage inquiry and he came back to me wanting me to give him powers to compel, I would be glad to give him those powers. The second point the hon. Lady needs to bear in mind is that when he delivered his first report I told this House, in February 2010, that I would be commissioning a second stage report looking at the wider regulatory issues.

Charlotte Leslie: That is very encouraging to hear post-event, but unfortunately it still leaves some questions as to why the Cure the NHS group was not able to go along and formally deliver the case studies of Bella Bailey at the Department of Health but instead had to go and see the former Secretary of State outside his constituency office—and for those who want to deny yet more evidence, that is on YouTube.

We have to ask why this review was not commissioned at the time if there were, through 81 requests, serious concerns raised. What did people have to hide? In 2009 the right hon. Member for Kingston upon Hull West and Hessle (Alan Johnson) said fairly clearly that Mid Staffs was a one-off, but unfortunately we know from the Labour “lines to take”—which are in the inquiry so are in the public domain—that Labour knew there were 12 hospitals with equal or even worse mortality rates. That was denied, but, tellingly, that brief says Labour should try to avoid naming them. That stands in stark contrast to the approach taken in the Keogh report, which has been transparent in naming those trusts where there are problems. Unlike Labour, I do not think being honest about the situation prevents improvement; actually, I think it helps improvement.

Charlie Elphicke: I congratulate my hon. Friend on making such a powerful speech. Does she agree that we have got to put patients first? If we put institutions first, and if we worry about staff and staff morale and how they might feel about things, we will inevitably slide in the direction of having a culture of sweeping things under the carpet and—dare I say it—covering things up. Unless we put patients first, we will not ensure there is a proper, sensible culture in our health service.

Charlotte Leslie: I absolutely agree with my hon. Friend. I would draw a distinction, however, as I think many members of staff in the NHS want, and wanted, nothing more than to put patients first. I was slightly

17 July 2013 : Column 1193

surprised that only two Opposition Members mentioned patients and patient safety in their contributions yesterday. That was very upsetting.

Frank Dobson: In reference to the point the hon. Lady made to the previous intervention, does she agree with Professor Keogh—a most excellent man—that there is a strong correlation between the extent to which staff feel engaged and mortality rates, thus indicating that caring about staff is absolutely crucial if we are going to care about patients?

Charlotte Leslie: I absolutely agree, although there is a distinction to draw between managerial staff, who I think have been leant on heavily to make their hospital look good, and the ground-level staff, many of whom have been battling over the last decade to be able to put clinical priorities ahead of management and political priorities.

Grahame M. Morris: Will the hon. Lady give way?

Charlotte Leslie: I am going to make progress, if I may.

I am surprised when many on the Opposition Front Bench talk about the welfare of staff, because one of the things Labour did that was so disastrous was take the medical royal colleges out of inspections. That happened after one hospital in particular was found to be lacking. Alan Milburn at the time—in the early 2000s—removed the medical royal colleges from the inspection regime, and did so perhaps, we have to ask, because they might come up with some very unpleasant truths. I am delighted that the Secretary of State is looking to reverse that decision in respect of those who know and will give Governments of all colours a good kicking if things go wrong.

There has also been, unfortunately, a culture of cover-up—I would love to be proved wrong on this; there is still time, there is information that I am still seeking, and anyone can come to me with it—about the three reports that were commissioned on the 60th anniversary of the NHS. The right hon. Member for Leigh shakes his head but I would very much like to meet him to see whether he can show me the minutes of the meetings which he must have attended, at which these reports were discussed. [Interruption.] I will make progress while he talks at me from the Opposition Benches.

It is ironic that on the 65th anniversary we have cupcakes. On the 60th anniversary there were three reports which warned, I remind Members, of a culture of fear and compliance—that sounds familiar; hitting the target and missing the point, which also sounds familiar; and inadequate regulation and inspection. Goodness me, doesn’t that sound familiar? The reports were exhumed only after freedom of information requests. I have put freedom of information requests to the Department of Health which, oddly, have been obstructed. I seek the help of the Secretary of State and of the shadow Secretary of State, if he would like to set the record straight, in seeking information. Who was present at those meetings where those reports, which cost the taxpayer £500,000, were discussed? They were by international experts, including Don Berwick, whom we are now putting at the centre of our NHS on the zero-harm strategy.

17 July 2013 : Column 1194

Grahame M. Morris: Will the hon. Lady give way?

Charlotte Leslie: I am terribly sorry. I will make progress.

I would also like to set the record straight on who knew what about hospital trusts. The right hon. Member for Leigh says that he took astute action. He knows, because I have the e-mails, as he does, that he was written to by Professor Sir Brian Jarman about 25 trusts about which he had concerns. He said he was concerned that the CQC was not doing its job. Seven of those were investigated by Sir Bruce Keogh. Fifteen of those trusts were in marginal seats and one, as he will know, was in the constituency of the right hon. Member for Leigh.

Andy Burnham: That list, when Brian Jarman gave it to me, was immediately referred to the CQC. Within weeks, six of the trusts, I think, on that list were registered with conditions before the general election.

Charlotte Leslie: The fact that the very same trusts appear in the Keogh report and have not resolved their problems proves that we have suffered a legacy issue. Those reports are still relevant.

The then Secretary of State referred those trusts to the CQC, which we now know he was leaning heavily on. We know that people were saying that the aim of the CQC’s operation was that no bad news should come out. The lessons that we need to learn about how to avert risk and to care for patients is to return to the specialist, honest medical analysis and inspection of hospitals that will give all Governments some uncomfortable truths. This party wants to hear uncomfortable truths. We do not want to smother them.

Labour has presided over a culture of bullying, threatening and aggressive denial, which we sometimes see in the Chamber. We will not be bullied now. The truth is out. Finally, patients and professionals struggling to care for those patients will not be stifled under a saccharine sickly-sweet cupcake icing which says, “We love the NHS”. We have seen in so many tragic cases that that love has been lethal.

6.7 pm

Derek Twigg (Halton) (Lab): No one would disagree that if there are problems with standards or care in any hospital or any part of the health service every effort should be made to bear down on those problems and deal with them, whether that is by supporting the leaders or clinicians who are responsible for it, or removing them, if necessary. We must bear down on problems and continue to improve standards. Everybody wants to see that. When we are trying to build on the improvements of the Labour Government, it does not help to undertake at the same time a reckless reorganisation of the NHS, which has taken a massive amount of time and effort, cost at least £3 billion and opened the door to privatisation. That has caused chaos in the health service.

I talk to staff and managers regularly. There is massive pressure on them. They feel completely uncared for. They feel that no one is bothered. They are told to do things for which they do not have staffing. They have to maintain standards, which is very difficult because of shortages of staff and because of the pressures on them.

17 July 2013 : Column 1195

Mr Andrew Smith: Among the many other dangers of privatisation, is not one particularly relevant to the debate today the fact that transparency will be lost because of private commercial organisations’ unwillingness to share information and be transparent?

Derek Twigg: My right hon. Friend makes an important point. That is one of the things that we explored during the Committee stage of the Health and Social Care Bill and of course we got no answers. The then Minister, now Minister of State, Department for Transport, the right hon. Member for Chelmsford (Mr Burns), said that as time goes on the NHS will be more open to the competition laws of both the EU and the UK. That is the real story here, and we will not have that transparency. That is a major part of the problem we are having to deal with.

No matter what statistics we are talking about, losing a friend or loved one is a massive human tragedy that affects everybody. We want to do all we can to reduce the number of early and preventable deaths—that is absolutely right—and put patients’ interests and those of families first. Given what we have heard in the last day or so, one would think that we somehow left an NHS in crisis—an NHS that was not delivering—yet when we left office it had the highest satisfaction rate in history. We had the lowest waiting lists in history and massive reductions in early deaths from cancer, coronary problems and so on. We also saw massive increases in doctors and nurses. We hear this Government talking about increasing the number of doctors, but when did those doctors start their training? They started under Labour.

To give an example, so that we can be a bit fairer about the situation, the Commonwealth Fund produced an international health policy survey in 2010 that looked at 11 countries—and guess what? The UK health service came out best. Just as an example, when those on above average incomes and those on below average incomes were asked whether they were confident that they would receive the most effective treatment if sick, the best results—95% and 92%—were in the UK. That was an international survey. Another question was whether people were confident that they would receive the most effective treatment if sick—and guess what again? The UK came out on top, at 92%. That is the real picture of the NHS that we left behind in 2010—although it was not without its problems and challenges, because pressures were always building up.

I also noticed that pages 4 to 5 of the Keogh report say—this is an important comment that has not been looked at much in the press—the following:

“Between 2000 and 2008, the NHS was rightly focused on rebuilding capacity and improving access after decades of neglect. The key issue was not whether people were dying in our hospitals avoidably, but that they were dying whilst waiting for treatment.”

That is where Labour made one of the biggest differences. I remember regularly having people write to me back in the late 1990s and the early 2000s about having to wait over two years for an operation. People were literally dying because of that. Addressing that was one of the biggest gains that Labour made.

The Secretary of State has now left the Chamber, but earlier I raised with him the issue of mortality. He refused to correct the record. He said that there had been a “slight” improvement by 2010, yet Professor

17 July 2013 : Column 1196

Keogh talks about a 30% improvement in mortality in all hospitals, including those that have been under investigation. That is not to say that those hospitals should not be doing better, but he was talking about all hospitals.

Andrew Gwynne (Denton and Reddish) (Lab): Professor Keogh’s report also shows that although mortality has dropped by 30% in all hospitals, it has dropped by between 30% and 50% in the 14 hospitals subject to the Keogh review. Although those hospitals are still outliers, the drop has been greater at those 14 hospitals.

Derek Twigg: My hon. Friend makes a strong and important point. I referred earlier to figures from the Library, but those figures are from the NHS. Just to repeat, the rate of deaths per 100,000 within 30 days of a non-elective hospital procedure in England was 4,850 in 2001-02 and 3,684 in 2010-11. That is a significant drop, so I hope the Secretary of State will correct the record, change his view that there was a “slight” improvement and confirm that it was a significant improvement, because that is what the evidence from his own Department says. Why is that important? It is important for a number of reasons. It is important to see improvements, but we should also bear in mind that the fall from 2001 took place against a massive increase—4 million additional admissions—in the number of people admitted to hospital. It is also important because people want to see continual improvements and be assured that their relatives and friends are receiving the best possible treatment.

In the short time I have available, I want to talk about a couple of local issues. Staffing plays a fundamental part in regard to risk. Many hospitals are having real difficulty with staffing at the moment, and many more will do so. I will say more about that in the context of my own hospital in a second. We need to address the problem, and the mix of staff is also a factor.

The Warrington and Halton Hospitals NHS Foundation Trust serves my constituency. We have been told by the chief executive and the chair of the board of governors that our hospital will run out of money in about 18 months’ time. It has already had to make savings in staff numbers of about 200, and implement a £7 million cut. The hospital will be unsustainable in that situation. What are the Government going to do about that? It is a foundation trust, and as far as I am aware, there are no significant performance issues. I get complaints about the different hospitals, but it is no worse than any of the others. It will run out of money, however.

My hon. Friend the Member for St Helens North (Mr Watts) has mentioned the St Helens and Knowsley NHS Trust. The Whiston hospital was rebuilt under Labour’s plan to rebuild hospitals. We replaced Victorian hospitals—and workhouses, as in the case of the Whiston—with more than 100 new hospitals. The deal on the Whiston hospital under Labour involved a private finance initiative, with the difference being paid for by the two primary care trusts. This Government have got rid of the PCTs, but they have still not put in place a way of funding the hospital on a long-term basis. The uncertainty continues, despite debates on the matter in this place and meetings with Ministers, and we still do not know what is going to happen. It is an excellent hospital with brand-new facilities, but it is facing a real

17 July 2013 : Column 1197

challenge. We need the Government to make decisions about hospital funding, to ensure that it and others can continue; otherwise, many more hospitals will get into difficulty.

6.16 pm

John Pugh (Southport) (LD): This debate is notionally about managing risk in the NHS, but it is actually about reputational risk for Secretaries of State. I genuinely feel sorry for all Secretaries of State, because it is very unlikely that nothing will go wrong on their watch. It is unlikely that the entire NHS will perform optimally, that there will be no significant variation in performance and that the NHS will deliver an absolutely perfect service.

Secretaries of State have to get a whole raft of things right. They have to get the funding, the appointments, the regulation and the legislative framework right, and when something goes wrong, they have to get the troubleshooting right as well. They also have to keep a whole raft of health professionals happy, including pharmacists, dentists, GPs, nurses, midwives and health visitors, as well as patients from the age of nought to 90. Surveying that task, I think we have to agree that it is mission impossible.

The two things that will afford a Secretary of State the most protection are, first, good regulation and inspection, and secondly, the professional commitment, engagement and dedication of health professionals including doctors, nurses, ambulance staff and, dare I say, managers—or, as they are they are sometimes referred to in this place, bureaucrats. I think we all acknowledge the need for good management in the NHS.

We have been appallingly badly served by the regulators. Let us take the Care Quality Commission—where do I begin? And what about Monitor? Yesterday, we had the statement on the Keogh report. Before that, we have had statements on Mid Staffs and Morecambe Bay. Although not many people have acknowledged it yet, the majority of the hospitals involved are foundation trusts, and were inspected by Monitor. The majority were given a positive, green risk rating in 2010. What does that tell us about foundation trust status and its benefits? What does it tell us about Monitor, and the CQC, as regulators? Bizarrely, we seem to have given those bodies, which do not seem to be wholly competent, an increased role in the health service over the past couple of years.

The only other protection from serious embarrassment that is available to a Secretary of State is the fact that the NHS survives most things. There is a huge amount of professional commitment from NHS staff. Ironically, however, that can be undone by unwise, poor, tick-box, target-chasing and clinically unjustified regulation. That applies across the NHS and, I would suggest, across public services as a whole. Regulation and inspection, if ill-advised, can undermine professional standards, with disastrous effects for individuals and institutions. Certainly, those who know anything about Ofsted will know that Ofsted can do that, and I am sure that the CQC has done it. The Government have also done it through distorting priorities or simply by inspecting the wrong thing. The truth is that we need to work more with the grain of professional judgment, to listen to it more and not assume that it is always a self-serving producer interest. We can encourage the best and challenge the worst, without disparaging professional ethics.

17 July 2013 : Column 1198

Recently, the Government have got themselves into a sort of enviable no-lose situation with regard to the public services. If policies are supported by professionals, it proves that the Government are right. If on the other hand policies are opposed by professionals, it proves that the Government are challenging the provider interest and are right again—so they can never be proved wrong. My simple point—it is the only one I really want to make—is that if Governments were not always so easily persuaded that they were right, we would get a whole lot less wrong.

6.20 pm

Ann Clwyd (Cynon Valley) (Lab): As on six previous occasions, I shall read from testimony showing a lack of care and compassion from the 2,500 people who sent letters and e-mails to me.

The family of an 89-year-old patient wrote:

“During our daily visits, we had to locate a cup from the kitchen on the ward in order to give her some fluid. She never had a drink of any sort within reach. This resulted in severe dehydration, which was apparent by her sunken eyes, dry, scaly skin, fatigue and her unquenchable thirst when we provided her with drinks. The staff informed us that she was not eating but we found she would eat any food we brought in for her. Whilst in bed the staff neglected to move her on a regular basis and this resulted in circulatory problems and ultimately necrosis of both feet. She also developed many infections…the wound on one heel was so advanced that the bone was visible.”

A man whose son suffered further brain damage due to lack of care said:

“He was left lying in his own urine, faeces, etc. He was left without fluids for over 12 hours then he had a huge seizure. The doctor would turn up at 5 o’clock stating ‘What’s the plan for today?’ when the day was clearly over…I witnessed nurses allowing drugs and feed to go to the floor…the floor was in such a state my feet were sticking to it. You can’t blame the cleaners for MRSA!”

A woman writes about her father’s death in hospital:

“I used the term ‘conveyer belt to death’ at the time we lost our beloved dad. On that chaotic Friday afternoon, when all the Consultants and senior staff are dashing off for an early week end finish, a poor young doctor was pushed into our path by one of these Consultants from the palliative team and uttered the immortal words that will stay with me—“Is Tuesday OK?”…I only twigged later that night that that was the date to cancel any care and pull the plug.”

A woman writes of her father’s experience in hospital: