Administration CommitteeWritten evidence submitted by Susan Plimmer-Clark, Parliamentary Office Manager for Nicky Morgan MP
One of the most pressing issues developing seems to be the urgent need for a data base system, backed up and properly funded by the Commons.
Hundreds of Members are on CMITS, but a promised upgrade has not happened and there is a sense that these things should not be left to chance. Much is simply done by email now, but records still need to be kept. Constituent problems, complaints and comments need to be tracked. There is a working group looking at this, so I expect those results will feed into your enquiries?
22 January 2013