Business, Innovation and Skills Committee - Sixth Report
Draft Consumer Rights Bill

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 17 December 2013.


Terms of Reference


1 Introduction

2 Background to the draft Bill

Existing consumer law

Proposals for reform

Purpose of the draft Bill

Impact of the draft Bill on existing legislation

Wider reforms of consumer law

Consumer Rights Directive

Misleading and Aggressive Practices

Alternative Dispute Resolution Directive

Territorial extent and application of the draft Bill

3 Part 1 of the draft Bill

Definition of a "consumer

Goods: Chapter 2 of the draft Bill

The early right to reject- clauses 19, 20 and 21

Tier 1 remedies—repairs and replacements—clause 23

Tier 2 remedies—right to price reduction and final right to reject—clause 24

Digital Content: Chapter 3 of the draft Bill

Definition of 'digital content


A bespoke regime for digital content

Statutory rights that the draft Bill would apply to digital content

Statutory remedies

Services: Chapter 4 of the draft Bill

Statutory rights that the draft Bill would apply to Services

Statutory remedies

4 Part 2 of the draft Bill

Unfair Contract Terms


Exemption for subject matter and price

The Grey List

Other requirements for contract terms—clause 71

5 Part 3 of the draft Bill

Enforcers' Investigatory Powers

Enabling Trading Standards Services to operate across local authority boundaries

Enhanced consumer measures

Private actions in competition law

Proposal 1: To widen the types of the competition cases that the Competition Appeal Tribunal ("CAT") hears and to streamline the procedure for bringing a private action before the CAT

Proposal 2: To provide for opt-out collective actions and opt-out collective settlements

Proposal 3:To provide for voluntary redress schemes which are designed to encourage cases to be resolved outside of court (using Alternative Dispute Resolution)

6 Educating consumers and businesses

7 Conclusion

Conclusions and recommendations

Formal Minutes


List of printed written evidence

List of additional written evidence

List of Reports from the Committee during the current Parliament

Oral and Written Evidence

8 October 2013

15 October 2013

22 October 2013

Written Evidence

Additional Written Evidence

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© Parliamentary copyright 2013
Prepared 23 December 2013