3 Monitoring and accountability of
Community Budgets
49. The ways in which Community Budgets are monitored
will be important because of the need to demonstrate better outcomes
and savings to partners in order to encourage investment and to
ensure that public money is spent effectively and transparently
through improved and integrated services. Effective monitoring
also ensures accountability, particularly financial accountability.
Because the current pattern of funding in England is not adapted
to the close co-ordination, let alone pooling, of budgets new
arrangements will have to develop. In this chapter we examine
monitoring and accountability and also explore how Community Budgets
will be funded.
Use of data
50. The collection and sharing of data will be
key to both the operation and monitoring of Community Budgets.[116]
Data collected on public servicesbefore and after the introduction
of a community budgetwill play a crucial role in persuading
local partner agencies and central departments to invest their
limited resources in Community Budgets.[117]
In addition, data sharing between agencies will be essential to
enable the creation of whole-family facing services where people
who require services from a range of agencies do not have to repeatedly
fill in forms provided by different agencies that seem unable
to share information securely between themselves, in the process
wasting effort and resource.
DATA COLLECTION
51. The Whole Place Community Budgets (WPCB)
pilots, unlike previous initiatives, have focused on data collection,[118]
though the picture is not yet complete.[119]
Witnesses from the Cheshire West and Chester and Manchester City
Council WPCBs and the Birmingham Neighbourhood Community Budgets
(NCB) agreed that complex areas of public spending required intensive
data collection but that this would become simpler over time.[120]
Essex County Council's approach to the need for data was to pilot
initiatives and collect data concurrently so that work on rolling
out Community Budgets could proceed more quickly.[121]
Data collection requirements within Neighbourhood
pilots
52. The emphasis on data collection and planning
was a particular issue for some NCBs which had fewer resources
and spent less time on data collection.[122]
Some of our evidence suggested that it was possible to spend too
long collecting and analysing data before starting work.[123]
Witnesses pointed to the difficulties involved in mapping spend
over a large area and between agencies.[124]
The Local Government Information Unit said that accurate spend
mapping was "very challenging" and "not the most
important aspect of a NCB" although it did provide "contextual
information".[125]
Tunbridge Wells Borough Council argued that given the huge cost
involved in some services "endless debate about a few hundred
[pounds] seems to miss the point".[126]
53. Collecting and sharing information
will be vital to the success of Community Budgets as without data
demonstrating service improvements and better outcomes for service
users as well as savings it will be difficult to attract local
partners and support from HM Treasury. The collection
of accurate and comparable data will require local resources and
is also likely to begin well before any savings are realised.
54. Local authorities will require
access to information, resources and expertise to enable them
to collect and share data that is comparable with pre-community
budget spending. Local areas beyond the current pilots that choose
to adopt Community Budgets may require assistance from central
government departments in accessing, collating and analysing the
data on current public sector spending. Such assistance could,
in our view, take the form of guidance, loans of staff to work
directly with local areas, or specific financial assistance.
DATA SHARING
55. Given the importance of sharing information
in order to join up services we asked whether there were problems
with sharing data. We were told that to an extent reticence about
sharing of information was a cultural issue within local government,[127]
which was often risk-averse when it came to sharing data[128]
and creating the right working environment and attitudes to resolve
this issue would take time.[129]
We heard that some voluntary arrangements between local authorities,
partners and individual families had been reached in the pilots
but that these might not extend to sharing data about, for example,
families with more complex needs who were less likely to give
their consent.[130]
Tendring District Council told us that ultimately "legislation
will be needed to ensure that people who have got the data can
share it".[131]
Data sharing problems were not, however, restricted to local government.
Jackie Mould from Birmingham City Council told us that there had
been an "ongoing issue" in terms of data sharing with
the Department for Work and Pensions.[132]
The Secretary of State for Communities and Local Government said
that "most of the barriers against sharing data are entirely
artificial"[133]
but he gave an undertaking that, if presented with evidence of
legal barriers to data sharing, he would work hard to find out
if such barriers could be "overcome, either by legislation,
secondary legislation, guidelines or silver-tongued eloquence".[134]
56. Since we began our inquiry £100 million
was announced in the Spending Round in June to help cover the
initial costs of joint working within public services including
the creation of a centre of excellence for data sharing between
services to reduce complexity. It was announced that this centre
would also explore options for legislation.[135]
57. There is a culture in central
and local government that is averse to sharing data which in part
may be derived from existing data protection legislation, or perceptions
about the legislation. This culture must not be allowed to obstruct
the sharing of information needed for the development and operation
of Community Budgets. We note the Secretary of State's view that
barriers to data sharing are entirely artificial and not the result
of the correct application of the Data Protection Act 1998. However,
we recommend that, if methods of sharing data within the requirements
of the Data Protection Act 1998 cannot be developed by central
government departments working with local authorities, the Government
bring forward legislation. We welcome the assurance given to us
by the Secretary of State that he will address quickly any problems
with data sharing arrangements that emerge. As we discuss elsewhere
in our report the role of secondees in breaking down barriers
and improving communication between central and local government
will be an important part of changing the culture around data
sharing.
Financial accountability
58. Community Budgets require joint decision
making and working as well as pooling financial resources. We
looked at whether specific pooled budgets would be necessary and
whether they would require any changes to accountability arrangementsboth
in terms of financial and democratic accountability.
59. The current arrangements vary. The pilot
areas have put in place their own structures to manage financial
accountability within joint working arrangements. Strategic boards
consisting of local partners that have been established to take
the lead on a specific project and hold its associated budget
to provide financial accountability.[136]
In addition, through links between members and non-executives
of partner agencies and the officials in Whitehall to which they
report, a degree of financial accountability (through Parliament's
scrutiny of central government) can be achieved as well.[137]
Essex County Council said that accountability in its WPCB operated
through the production of business cases including cost benefit
analyses which were signed off by all partners on the Whole Essex
Partnership Board.[138]
For this type of arrangement to provide longer-term accountability
data will of course need to be available in order to assess where
money has been spent and what the outcomes of expenditure have
been. A combined authority such as Manchester City Council could
also hold financial responsibility for spending decisions were
its powers to be extended to cover social as well as economic
spending.[139]
60. The Secretary of State said that, although
he had not been proscriptive about the way the pilots had gone
about creating financial structures, he could not point to an
instance where things had "gone terribly wrong".[140]
Both he and the Local Government Minister, Brandon Lewis, agreed
that local areas needed to be given the flexibility to develop
their own approaches to budgets and accountability.[141]
We found, however, that more work was needed in this area. Geoff
Little from Manchester City Council said that central government
needed to allow greater flexibility in the way services were commissioned
so that, for example, staff on the ground could obtain the services
that a particular family required.[142]
This would mean changing accountability arrangements. He suggested
that System Accountability Statements (SASs) developed within
DCLG could be used to achieve flexibility without "breaking
the accountability in Whitehall";[143]
delegating authority downwards whilst maintaining a clear chain
of accountability. These SASs, produced by central departments,
set out the accountability systems that exist, in the case of
DCLG, between local and central government. They also set out
how the core accountability system for local authorities, their
financial management and democratic accountability will operate.[144]
61. Some questions remain about
how arrangements to ensure the financial accountability for Community
Budgets will work in practice, including accountability for spending
within pooled budgets. Questions will doubtless be raised about
accountability as pilot areas design their own arrangements for
agreeing and monitoring spending. More questions about accountability
for public money will arise if, as Community Budgets require,
central budgets are devolved to, or pooled at, the local level.
We have therefore written to the Committee of Public Accounts
suggesting that it examine the financial accountability of Community
Budgets.
POOLED BUDGETS
62. Pooling budgetsas opposed to entering
into cross-agency spending agreementsraises questions not
only about financial accountability but whether agencies can be
persuaded to contribute to a shared pot of funding over which
they would have limited control.
63. We found that pooled budgets had not been
a significant feature of the pilots so far as they had focused
on identifying and achieving outcomes rather than creating financial
structures.[145] In
most cases we found that local partners had entered into agreements
within their community budget area to invest in certain activities
or to move their resources from one area to another. Chief Inspector
Faulconbridge, working closely with the Sherwood NCB, said that,
while the police had not "physically put money on the table",
"what we put in and what every organisation has committed
is resources".[146]
Cheshire West and Chester said that:
. The approach does not necessarily lead to a single
pot of funding for public services but does provide clarity on
the outcomes expected for investment across the partnership.[147]
Indeed, Essex County Council argued that pooled budgets
were neither necessary nor practical within the Essex WPCB. It
said that pooling budgets was not "a sensible place to start"[148]
and that there were "risks associated with the creation of
a single funding pot that goes against the grain of Open Public
Services".[149]
The Council also said that pooled budgets "across an area
like Essex" would involve the centralisation of financial
decision making and undermine the "shared commitment to subsidiarity"
among partner agencies.[150]
Instead, local partners worked together on a voluntary basis and
decided on the basis of cost benefit analysis whether to invest
in each project.[151]
Essex County Council, however, commented that progress using this
working method had been "challenging" and warned that
without "sustained government focus" there was a risk
that local partners would cease to invest in long term system
change in the face of financial pressures.[152]
64. A pressing issue for Community Budgets will
be what happens when the product of the efforts of one agencyinvesting
in and improving servicesaccrue to another agency.[153]
There is no single 'invest to share' model across local or central
government to allow an agency benefiting from savings produced
by another to reinvest in services or 'pay back' the investor
agency. There may be a risk that an agency which would not be
the direct beneficiary of investment would be reluctant or unable
to invest upfront in a community budget and so become a barrier
to joint working.[154]
65. The Secretary of State suggested that agencies
would be motivated to invest upfront by the prospect of creating
savings,[155] which
would accrue to them in the medium to long-term. In addition,
Mr Pickles expected that pooled budgets would solve this problem
in the longer term[156]
because all agencies would invest and share savings from a single
pot of funding.[157]
The Secretary of State also made the point that while pooling
funding was important, the more significant issue would be agencies
giving up sovereignty and using joint decision making and working.
Mr Pickles said that: "It is not people sharing budgets;
it is accepting other people's judgment".[158]
As we have noted, in the absence of pooled budgets, the community
budget pilots have been developing local savings-sharing agreements
between public service partner agencies, in order to encourage
joint investment.[159]
66. In the short and medium
term progress can be made towards integrating services through
Community Budgets without the use of pooled budgets but in the
longer term they will be needed to complete the process of integration.
Negotiations for the creation of pooled budgets should continue
locally with the assistance of central departments where necessary.
67. A key outcome from the Community
Budget pilots will be a solution to the problem of what to do
when one partner invests to the direct benefit of another agency.
It may take some time before pooled budgets are used widely and
a single 'invest to share' model may not be universally applicable.
It is therefore essential that local authorities in Community
Budget areas work with their partners and central government to
develop model approaches for producing savings-sharing agreements
within 12 months.
Spending Round 2013
68. There have been some recent developments
in the use of pooled budgets outside the community budget initiative.
The Spending Round 2013 made several changes to local authority
budgets including a pooled budget for health and social care of
£3.8 billion, designed to promote joint working and reduce
hospital admissions, and £200 million from the NHS budget
in 2014-15 for investment in new systems and ways of working by
local authorities.[160]
A £50 million fund for joint working between police forces
and local authorities was also announced in the Spending Round.[161]
We welcome
the move towards pooled budgets in the 2013 Spending Round. The
pooled funds available only represent the beginning of what will
be needed in order to fully integrate public services. We expect
to see significant expansion in the use and scale of pooled budgets
before 2015.
FUNDING
69. A key issue from the pilots will be to establish
how central government funding should be made available to local
areas and how this could be done with the flexibility necessary
to allow decisions to be made locally on how money is spent. Although
no overall model for funding Community Budgets by central government
has yet been agreed, HM Treasury has said that one of the "range
of ideas" it is considering is 'top-slicing' departmental
budgets and creating a single funding pot across central government
for Community Budgets,[162]
an approach favoured by the Local Government Association (LGA).[163]
Under this arrangement national agencies that failed to cooperate
would receive less money.[164]
Sharon White, Director General for Public Spending, HM Treasury,
told the Public Accounts Committee in April 2013 that this method
had advantages and disadvantages. One disadvantage being that
it would be difficult to use with protected budgets.[165]
Looking at central government funding from a different perspective,
Geoff Little from Manchester City Council argued that much more
difficult, but necessary, would be for local areas to influence
how central government managed the way "the core of public
spending is applied".[166]
The implication was that local areas needed to be given greater
control over how central budgets were spent on a local level based
on local evidence.[167]
70. Following the success
of the pilots at local level the Government must now assess how
best to fund public services through the Community Budget model.
We recommend that the Government create one cross-Whitehall system
for incentivising departments to invest in Community Budgets,
which will have the effect of allowing authorities to commission
services on the basis of local need. This will require local authorities
to be given maximum flexibility over their budget for public services.
71. Evidence from the LGA suggested that there
should be a strong incentive for central as well as local agencies
to invest in the WPCB model.[168]
The LGA told us that within the WPCB pilots savings accrued "roughly
80:20 to central government agencies and to councils".[169]
This ratio raises the question of whether local government will
be incentivised or able to invest in the short term in WPCBs when
the majority of savings would accrue to central agencies. When
we put this concern to the Secretary of State, he responded that
"all savings are local"[170]
while Local Government Minister, Brandon Lewis, said that "pump-priming"
investment was not essential to start the process adding that
much "can be done locally, without investment", such
as redesigning services.[171]
72. We asked whether central government should
provide upfront funding to kick-start local investment. Mr Lewis
pointed to money that the Government was already providing through
the Transformation Challenge Award, a fund to which local authorities
could apply "to help them, if they do feel they need some
pump-priming".[172]
However, we heard from several witnesses that some further investment
would be needed at a local level.[173]
Steve Robinson from Cheshire West and Chester Council saidin
the context of the use of 'invest to share' and payment by resultsthat
local areas should be able to keep more of the savings they achieved
and "reinvest them locally".[174]
Sir Merrick Cockell from the LGA said that, in order to make Community
Budgets work:
You have to invest upfront, and it will take four
or five years before you see the real savings. [...] You cannot
do one without the other, however, and there will be a need to
invest upfront, and we know there is value in that, but in the
financial position we are in that is really difficult.
Sir Merrick explained that the principle of central
government investing from across several budgets in order to create
savings had been accepted within the Troubled Families Programme
where upfront funding was available alongside payment by results
but that embedding that principle "will be very difficult".[175]
73. The likelihood is that
significant savings from Community Budgets will accrue to central
government which should therefore invest upfront in their development.
Given the effectiveness of the use of central government secondees
with the Whole Place pilots, funding an extension of this approach
to other areas would be an effective form of investment. Departments
should, in addition, respond constructively to requests from local
government for pump priming funding for the implementation of
Community Budgets.
CERTAINTY OF FUNDING
74. We heard that certainty about funding as
well as availability of upfront funding was necessary, in order
to allow local authorities and agencies to plan investment.[176]
Geoff Little from Manchester City Council gave the example of
Clinical Commissioning Groups which could not currently carry
over savings from one year into the next, discouraging investment
and the creation of long term strategies between partners.[177]
Indeed, a similar point was made by Sir Bob Kerslake, Permanent
Secretary at the DCLG, who told the Committee of Public Accounts
earlier this year that, in order to allow agencies to invest in
services, even when their investment might not benefit them directly,
they would need confidence about their future funding and flexibility
over how they allocated their budgets.[178]
75. Some long-term investment
agreements between local authorities and their partners within
Community Budgets would be greatly assisted by the Government
providing a clearer indication of funding levels into the medium
to long term. Such indicationsthough necessarily provisionalwould
give public sector agencies confidence about their budgets and
encourage them to invest in service improvements. In addition,
the ability to carry over spending from one financial year into
another would enable agencies to be more strategic in the way
they spent their budgets.
116 NAO, Case study on integration: Measuring the
costs and benefits of Whole-Place community Budgets, March
2013, pp 9-10 Back
117
Ev 58 [DCLG], Ev 82, para 2.13 [Greater Manchester] Back
118
NAO, Case study on integration: Measuring the costs and benefits
of Whole-Place community Budgets, March 2013, p 9 and the
Guardian online, live discussion on community budgets,
www.guardian.co.uk/local-government-network/2013/apr/15/lessons-from-community-budget-pilots,
17 April 2013 Back
119
Q 178 [Paul Warren] Back
120
Q 66 [Steve Robinson, Geoff Little and Jackie Mould] Back
121
Q 142 [Ian Davidson] Back
122
Q 178 Back
123
Q 178 [Nazeya Hussain, Steve Atkinson and Paul Warren] and Ev
100 [Tunbridge Wells Borough Council] Back
124
Ev 100 [Tunbridge Wells Borough Council] Back
125
Ev 103 , para 4.5 Back
126
Ev 98 Back
127
Q 141 [Cllr Halliday] Back
128
Q 243 [Eric Pickles] Back
129
See Q 141 [Cllr Bentley and Richard Puleston]. Back
130
Q 141 [Cllr Halliday] Back
131
Q 141 [Cllr Halliday] Back
132
Q 42 Back
133
Q 242 Back
134
Q 244 Back
135
HM Treasury, Spending Round, 26 June 2013 Back
136
For example, Q 78 [Steve Robinson] and Ev 76 [Essex] Back
137
Q 78 [Steve Robinson] Back
138
Q 134 [Richard Puleston] Back
139
Q 77 [Geoff Little] Back
140
Q 249 Back
141
As above. Back
142
Q 80 Back
143
Q 81 Back
144
See for example, DCLG, DCLG Accounting Officer Accountability
System Statement for Local Government, March 2012, p 1. Back
145
NAO, Case study on integration: Measuring the costs and benefits
of Whole-Place community Budgets, p 8 Back
146
Q 162 Back
147
Ev 94 Back
148
Q 136 [Richard Puleston] Back
149
Ev 73 Back
150
Ev 76 Back
151
As above. Back
152
As above. Back
153
Qq 4, 21-22 [Laura Wilkes] Back
154
Ev 87, para 4.2 [LGA], Ev 83 [Greater Manchester], Q 239 [Eric
Pickles] and Q 26 [Sir Merrick Cockell] Back
155
Q 225 Back
156
Q 239 Back
157
As above. Back
158
Q 219 Back
159
Ev 57 [DCLG] Back
160
HM Treasury, Spending Round, 26 June 2013 Back
161
As above. Back
162
Committee of Public Accounts, Qq 133-36 [Sharon White], HC 1106-i Back
163
Q 4 [Sir Merrick Cockell] Back
164
Committee of Public Accounts, Q 136 [Sharon White], HC 1106-i Back
165
Committee of Public Accounts, Q 137 [Sharon White], HC 1106-i Back
166
Q 44 Back
167
Q 44 [Geoff Little], see also Q 3 [Laura Wilkes]. Back
168
Ev 87 Back
169
As above. Back
170
Q 241 Back
171
Q 226 Back
172
As above. Back
173
Ev 61 [Tendring], Ev 62 [RTPI], Ev 70, para 2.5.3(6) [DCN] and
Ev 76 [Essex] Back
174
Q 54 [Steve Robinson], see also Ev 83, para 3.5 [Greater Manchester]. Back
175
Q 26 Back
176
Ev 83, para 3.5 [Greater Manchester] Back
177
Q 72 Back
178
Committee of Public Accounts, Q 130, HC 1106-i, 24 April 2013 Back
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