Culture, Media and Sport CommitteeWritten evidence submitted by Baroness Thomas of Winchester [NTC 002]

I receive an unwanted phone call on my landline from a company on most days, and would probably receive more of these calls if I was in. Sometimes there is no-one there, and sometimes these are automated calls.

I am on the Telephone Preference Service.

As I am disabled, it is particularly annoying to have to stop what I am doing and answer the phone, especially if the phone isn’t immediately to hand.

I was once so incensed I told the caller I’d take him to court, and was amused that he put the phone down before I did!

July 2013