3 Broadband and mobile
31. In the previous chapter we identified a number
of areas of public service provision in which rural communities
are at a funding disadvantage. This 'rural penalty' is not limited
to public services, it is also acute in many areas of infrastructure,
not least the provision of high-quality broadband. Businesses,
schools and households in rural areas have fallen behind their
urban counterparts when it comes to broadband access. In 2010,
11% of rural households had no broadband and 12% had access only
to slow broadband.[46]
32. The lack of adequate broadband has been identified
repeatedly as one of the key barriers to growth for the rural
economy. Broadband offers rural businesses the means to overcome
the barrier of distance to markets and customers in order to grow
their business. As Paul Johnson, Chair of Swindon and Wiltshire
Local Enterprise Partnership, told us:
The broadband issue is incredibly important. It helps
small, isolated businesses get access to information and their
marketplace, and to market themselves. It is clearly important.
It also impacts on quality of life for those doing schoolwork
at home, and businessmen who do business at work and then want
to complete work in the evenings. If you are going back into a
location that looks attractive but has no broadband access, it
is incredibly frustrating as a place to settle and work.
Broadband is also important in bringing customers
into a location, this is particularly evident in the tourism industry.
High-quality broadband connections allow rural businesses to market
themselves cheaply and effectively and take bookings over the
internet; the lack of it can have an adverse impact on a business's
ability to attract guests as many tourists now expect decent broadband
connectivity while away from home.
33. BT highlight the importance of superfast
broadband to the economy:
Superfast broadband will further boost the rural
economy by providing businesses with access to the same facilities
as businesses based in towns and cities, and reach out to customers
worldwide. Businesses will be more flexible around where they
are based, bringing employment to areas where people traditionally
leave to find work, and existing rural businesses will be able
to conduct their business with the same efficiency as others who
are able to access information easily and send complex documents
or use burgeoning online services.[47]
The Federation of Small Businesses 2012 'Voice of
small business' survey of 3,000 members found that 63% of small
rural firms were dissatisfied with the speed of their broadband
connections, and 34% bemoaned its reliability.[48]
Reliable high-quality broadband is crucial to reducing the competitive
disadvantage rural businesses are faced with compared with their
urban rivals. Without it rural businesses will struggle to grow
and expand and the true potential of the rural economy will not
be realised. It is no longer a luxury; indeed as central and local
government move more of their services to digital by default,
broadband has become an essential utility.
The Government's proposals
34. Soon after the current Government took office
it pledged that the UK would have "the best superfast broadband
network in Europe by 2015".[49]
Commenting at the launch of rural broadband programme in June
2010 the then Secretary of State for Environment, Food and Rural
Affairs, Rt Hon Caroline Spelman MP, underlined the importance
of broadband for rural communities:
Providing effective broadband connections for rural
communities is one of my top priorities. Broadband access for
rural communities is essential if we are to provide the means
for their economies and businesses to grow and to minimise the
social digital divide for people living in rural areas. I will
work closely with colleagues across Government to make this happen.[50]
35. In a speech in May 2011 Jeremy Hunt MP, the
then Culture Secretary, gave further details of the Government's
ambitions which included nine out of 10 homes and businesses to
have access to 'superfast' broadband (24Mbps) and everyone to
have access to at least 2Mbps by 2015.[51]
36. Figures from Ofcom's 2011 Infrastructure
report on broadband take up revealed the scale of the challenge
facing the Government.[52]
According to Ofcom 86% of the UK's households had access to at
least 2Mbps broadband, while only around 60% of households had
access to superfast connections.[53]
37. There are two Government funds available
to support its objectives:
- Rural Broadband ProgrammeA
£530million fund allocated to local authorities and devolved
administrations who are then responsible for managing the procurement
process in accordance with a framework set out by BDUKa
body set up with the explicit purpose of overseeing the delivery
of the Government's broadband commitments. The funding is being
disbursed by BDUK and is, to a large extent, being matched by
local authorities.
- Rural Community Broadband FundA £20million
joint fund between the RDPE and BDUK that exists to help rural
communities in the last 10% get access to superfast broadband.
Communities have to bid for funds and provide matched funding
themselves.
The Government also recommends that local authorities
should try to access support through the European Regional Development
Fund (ERDF). European regulations do not permit ERDF to be used
to fund major broadband infrastructure in 'Regional Employment
and Competitiveness' programme areas. However, ERDF can be used
to fund 'last mile' infrastructure to allow connectivity to broadband
networks for Small and Medium Enterprises (SMEs). A number of
local authorities have successfully bid for ERDF funding, Cornwall,
for example, received over £50m between 2007-13.[54]
38. In addition to the above, starting in April
2015, the BBC will pay the Department of Culture, Media and Sport
£12.5m a month for two years. The Government have committed
to using this money, totalling £300million, to further the
roll-out of broadband to rural areas.[55]
RURAL BROADBAND PROGRAMME
39. The public sector cannot afford to roll out
superfast broadband universally. Indeed, there is some scepticism
that the target of 90% of households by 2015 will be reached.[56]
While we support the Government's efforts under the Rural Broadband
Programme we have concerns that the chosen approach may increase
the digital divide further. In pushing for increasing speeds the
Government must not lose sight of those who currently lack access
to broadband or whose access is below the 2Mbps threshold considered
by the Government necessary for an adequate internet service.
40. The Universal Service Commitment
of 2Mbps is a big step forward for households and businesses currently
with no or slow broadband. This part of the rural broadband programme
is crucial and it should not be undermined by the ambition to
roll out superfast broadband to those who already enjoy an adequate
service. It must be the priority, particularly if there is a risk
of funding not stretching as far as originally hoped. However,
given the delays to the Programme, the Committee is unclear when
those currently without any access may benefit. 2Mbps must also
be the minimum speed that users receive during periods of peak
demand, not a headline 'up to' figure that is rarely achievable.
Not that we consider 2Mbps good enough;
while it may be sufficient to stream video content for one device,
households increasingly have a number of devices that compete
for internet connectivitythis needs to be recognised in
future plans to move beyond the USC.
41. We heard evidence of communities wishing
to put in broadband infrastructure that would support speeds of
up to 10Mbps but because that speed does not qualify as superfast
the Government would not provide support. This is not acceptable.
The Government should do all it can to support those communities
who wish to deliver broadband solutions that may differ from the
Government's prescribed vision but will deliver greater benefits
for the community. The push for superfast and the USC should not
mean that more cost-effective schemes that offer increased speeds
within the range of 2-24Mbps for the hardest to reach communities
miss out on vital support.
As part of the 2Mbps roll-out, if communities wish to put in place
an alternative scheme that offers better broadband than the USC
would offer then they should receive every encouragement and support
from Government to do thisincluding any funding originally
intended to help those communities meet the USC.
42. Too often consumers are promised speeds by
broadband providers that they have no hope of receiving. According
to Ofcom the average advertised speed in the UK in May 2011 was
15Mbps, some 8.2Mbps higher than the average actual speed of just
6.8Mbps. As the Fibre to the Home Council Europe made clear in
an open letter "Retailers would not be able to charge shoppers
for items that were only half full yet broadband firms can advertise
download speeds their customers may never be able to reach."[57]
It would be unfortunate for the Government to be guilty of this
behaviour. As part of the Rural Broadband Programme local authorities
should give an honest assessment of the average speeds residents
can expect to receive once the roll-out is complete. To do otherwise
risks disenfranchising the rural communities the programme is
set up to help.
Upload speeds and capacity
43. The focus of the Government's Rural Broadband
Programme is to improve the download speed available for residents
and businesses in rural areas but the other side of this equation
is just as important. As Dr Adam Marshall from the British Chambers
of Commerce told us:
The Government's target only refers to download speeds.
A lot of rural businesses are creative businesses, and it is the
ability to get information up the pipe and to clients anywhere
in the world that is just as important as bringing information
down the pipe and into your farmhouse, hamlet or wherever else
it might be that you are doing business. It is simply not good
enough if you cannot get your intellectual property and your product
or service out to the world and export it. The Chambers of Commerce
overwhelmingly spend most of their time helping businesses to
export, and that frustration comes to the fore over and over again.[58]
In its drive to improve download speeds to meet the
headline targets of 2Mbps and 24Mbps the Government must not lose
sight of the other direction of travel. To have the positive impact
on rural businesses and the rural economy which the Government
desires, the new infrastructure must deliver effective upload
speeds and capacity. The
USC should include a minimum upload speed target set at a level
that meets the needs of SMEs and consumers. The Government-funded
infrastructure must also have the capacity to allow such a speed
to be achievable at times of peak demand.
Coverage and demand
44. The original announcement of the roll-out
of broadband to rural communities included the commitment that
everyone would have access to a minimum of 2Mbps and 90% would
have access to 24Mbps superfast broadband. In response to the
House of Lords Communications Committee's report on broadband[59]
the Government restated the universal ambition as being "virtually
every household". This may simply be a clarification rather
than a downgrade in ambition, as the Minister told us "not
every household has electricity and not every household has some
of the services that people take for granted".[60]
On 27 June 2013, the Chief Secretary to the Treasury announced
that on current plans roll out of superfast broadband would reach
"nearly" 90% of households.
In response to this Report the Government should set out how many
households and businesses are not going to be covered by the roll-out
of 2Mbps broadband under the Rural Broadband Programme, and the
reasons for this.
45. Take up of superfast broadband was initially
slow. In 2010 more than 60% of households had access to superfast
broadband but only 8% had signed up for it. Changes in consumer
behaviour with increasing use of bandwidth-heavy content such
as video streaming and an increase in the number of devices per
household has seen take up rise. In November 2012, 13% of residential
broadband connections were superfast.
46. In order to speed up the provision of superfast
broadband coverage people need to demonstrate that there is real
demand for it. There are examples across the country where communities
have successfully campaigned for better broadband. In Oxfordshire
a community challenged the big ISPs' assumptions that it was not
a commercially viable proposition for the roll-out of superfast
broadband. According to the Chair of Islip parish council, "We
spoke to BT about how we could boost their business case to bring
fibre to the cabinet serving the village ... They worked out what
the extra cost would be, and we have raised the funds ourselves
to make up the gap in the economics."[61]
The actions of communities like Islip demonstrate that exclusion
from the roll-out of a superfast broadband programme is not an
insurmountable barrier.[62]
Rural communities should not be passive in their desire for superfast
broadband. Indeed, evidence suggests that the chances of receiving
superfast broadband increases if a community can put forward a
business case to the provider or local authority. The Government
should use organisations such as ACRE and the Rural and Farming
Networks to make rural communities aware of the options available
to them.
Process
47. The roll-out of broadband under the Rural
Broadband Programme has not been without difficulties. From the
outset progress was slow and bogged down in getting state aid
clearance from the European Commission. Following several meetings
between the Commission and the UK, and requests for deadline extensionsit
took the UK until 5 October to provide answers to the Commission's
29 February 2012 request for informationstate aid clearance
was finally obtained on 20 November 2012.[63]
It is disappointing the process took as long as it did, but getting
state aid clearance is an achievement the DCMS should be proud
of.
48. The tendering process designed by BDUK aimed
to encourage competition with BT, who already own a national telecoms
network and service infrastructure, but it instead attracted considerable
criticism from companies over difficulties that new entrants had
in competing with the scale of BT. As a result of the tendering
process only two companies, Fujitsu and BT, were given permission
to bid for funds from the programme. To date BT has won all of
the contracts under the programme and Fujitsu has now effectively
withdrawn from the process leaving BT without any competition.
A spokesman from Fujitsu said, "Various conditions surrounding
the BDUK process, which we have discussed with the DCMS, effectively
rule Fujitsu out of the competition for new areas."[64]
49. We should be proud that a British company
has the experience and expertise to facilitate the roll-out of
the broadband on the scale required by the Rural Broadband Programme.
We also welcome the news that BT seeks to employ a further 1,000
engineers including 400 apprentices as part of its efforts to
roll out broadband to rural areas. However, a procurement process
involving contracts worth over a billion pounds needs to be competitive.
A process in which only one applicant applies for and wins all
of the work clearly failed this test.
50. In October 2012 BT was accused of inflating
its prices when a document compiled by a consultant working for
the DCMS was leaked to local authorities and subsequently detailed
on a blog. [65]
BT strenuously denied the accusation but the row led critics to
call for more transparency in the bidding process. According to
Andrew Ferguson, editor of broadband news site ThinkBroadband,
The ability to negotiate individually with the various
local authorities does mean that BT can adjust costs, the question
no-one can answer without months of analysis and access to material
not in the public domain is whether the cost variations are justified.[66]
51. As Malcolm Corbett, Chief Executive of INCA,
expressed the position to us, "If you only have one competitoras
a cabinet member from one local authority said to me, he would
not spend £40 million on a road scheme with just one competitor
in the process. He would want to see more competition than that,
and I think we all would like to see that."[67]
On 5 July 2013 the National Audit Office published its review
of the Rural Broadband Programme. On value for money the NAO noted,
"The Department does not have strong assurance that costs,
take-up assumptions and the level of contingency in supplier bids
are reasonable." The NAO recommended that the Department
seek "further information in bid responses on cost drivers,
unit costs and reasons for cost variations to enable 'should cost'
models to be applied".[68]
52. Ensuring that local authorities receive value
for money is a crucial part of BDUK's role and is essential if
taxpayers are to get the greatest possible return from their investment.
Without being able to share information between them, local authorities
must rely on advice from BDUK.
BDUK and Ofcom should consider requiring BT, where it is in receipt
of state aid, to disclose its costs in a way that permits comparison
across contracts. Without such transparency it is difficult to
see how value for money can be guaranteed, particularly now that
the only competitor to BT has effectively ruled itself out of
the bidding process.
RURAL COMMUNITY BROADBAND FUND
53. The Government's decision to tackle the lack
of adequate broadband in rural areas is very welcome but even
within this policy the rural penalty is obvious. While residents
in urban areas have superfast broadband infrastructure rolled
out at no cost to themselves this is far from the case in the
most rural parts of the country. The Government has set aside
just £20m to further the provision of superfast broadband
in the 10% of communities which are hardest to reachout
of a total pot of £540m. The £20 million comprises £10m
from the RDPE and £10m from the Rural Broadband Programme
and is available under the auspices of the Rural Communities Broadband
Fund (RCBF). In order to access funding from the RCBF, rural communities
must first provide the upfront funding themselves, or as the Applicant's
Handbook states "you will need to spend firstand then
claim later. You will therefore need to make arrangements to pay
for all works up front, meaning that you will need some reserve
funds or other means to 'bank roll' the project."[69]
So not only is less than 2% of government spending for rural broadband
being allocated to rolling out superfast to the most rural 10%
of the country but it is only available if communities contribute
up to half the funding projects require and more than that at
the outset. Rural communities are paying for what their urban
counterparts receive for free. This does not strike us as a deal
that is fair for rural communities.
54. The process for applying for funding from
the RCBF does not appear devised for small, community-based organisations.
Cumbria Council told us that
you have to understand state aid issues and procurement.
You have to be able to cash flow: you talk in six figure numbers.
When you are trying to say, "Can you as a small organisation
cash flow?" It has been very difficult. Some of our communities
are warweary in trying to access the funding. That is problematic.
We have others who have very robust local partnerships in place
and know how they are going to deliver programmes, but I would
suggest it has not been devised for communities.[70]
55. There have been three rounds of funding from
the RCBF so far with the window for the most recent round of applications
closing on 17 June. For the third round we expect the RCPU to
have acted on criticisms from the previous rounds. It is encouraging
that there was the flexibility to extend the window for applications
and that Defra is now also offering grant payments in excess of
50% of the project costs but
it remains disappointing that payment under the Rural Community
Broadband Fund is available solely on evidence of past expenditure.
The grant should be there to help communities to roll out broadband
infrastructure, not just a means of recovering some of the costs
afterwards.
56. Currently the RCBF is the only way the Government
will provide support to the 10% most rural areas to help them
get superfast broadband. Despite the criticisms of the application
process the evidence we received on the usefulness of the Fund
was positive. For example, Malcolm Corbett from INCA, suggested
"it is pointing the way to finding approaches that can deliver
very high-capacity services in deeply rural areas."[71]
57. The Fund was originally limited to applications
that involved the roll-out of fibre-optic broadband because a
criteria of state aid set down by the European Commission meant
that the Government could only support initiatives that would
help the UK reach the Commission's target of everyone having access
to 30Mbps broadband by 2020broadband via fibre-optic cables
are the principal means of achieving such a speed. However, laying
fibre-optic cables is an expensive and complicated method for
very rural areas. Anyone wishing to receive support for installing
satellite or wireless broadband solutions was excluded from applying
to the RCBF even if they were the best suited solutions for their
area. The House of Lords Communications Committee reported how
the superfast target speed prevented one remote upland community
from bidding for support to provide a 15Mbps solution, without
which they now must rely on 2Mbps.[72]
Sara Eppel, Head of the RCPU told us that the Commission has now
recognised the benefits of other technologies:
the European Commission required us to do it with
fibre optic, but they have now come back recently and said that
we can look at wireless as a transition technology. This is because
they recognise that in certain topographies and distance from
fibre optic, actually we are going to end up with no broadband
speed increase, or at very basic levels. So they are allowing
us to use wireless broadband for some of our really final 10%
areas.[73]
We welcome the Commission's change of heart in this
area and recognise the efforts the Government have put in to achieve
this.
58. Communities are only eligible for funding
if they can prove they are in the 10% hardest to reach area as
set out by their local authority's Local Broadband Plan. This
should become easier now most local authorities have had their
broadband plans approved. We agree with John Moore, Chief Executive
of NYNET, that "somebody needs to look at the whole map"
and take account of the areas between those covered by BT and
the small areas covered by RCBF and other schemes.[74]
59. The Rural Community Broadband
Fund is an important lever in the roll-out of superfast broadband
to the hardest to reach 10%. It is therefore disappointing that
so little money, less than 2% of government's overall funding
for broadband, has been made available to encourage and support
innovative community-led solutions in these rural areas. Defra
should expand the scope of the RCBF when the next round of RDPE
funding is available.
Beyond 2015
60. On 27 June 2013, the Chief Secretary to the
Treasury announced the Government's plans for the delivery of
rural broadband post 2015:
The Spending Round announces a further £250
million investment, locally match-funded, to extend superfast
broadband provision from current coverage plans so that 95 per
cent of UK premises will have access to superfast broadband by
2017. The Government will work with industry to develop the more
innovative fixed, wireless and mobile broadband solutions required
to move to at least 99 per cent superfast broadband by 2018.[75]
61. After the announcement the Secretary of State
for Culture, Media and Sport confirmed that the £250 million
would be drawn from the previously announced £300 million
coming from the BBC and that what happens to the remaining £50
million is still to be decided.[76]
Five per cent means an extra 1.4 million premises will have access
to fixed superfast broadband but, we question the extent to which
financially constrained local authorities will be able to contribute
to the project. It is unclear whether the funding will result
in local authorities renegotiating existing contracts with BT
or whether there will be another round of bidding. The Government
have known about the money coming from the BBC for some time.
It would therefore be disappointing if its provision caused further
delay to work starting.
62. Furthermore, the Government's plans appear
to lack vision. The Government's objective to have the best broadband
network in Europe by 2015, was based primarily on Fibre-to-the-Cabinet
technology, but by 2023, without further work, this would leave
the UK behind other countries.[77]
Ofcom have already indicated that the UK's Universal Service Commitment
of 2Mbps is too slow and will need to be raised in the future.[78]
This short-term view contrasts poorly with countries such as France
and Australia who have announced and embarked respectively on
multi-billion pound projects to roll out future-proofed high-speed
broadband networks based primarily on fibre-to-the-home technology.[79]
As the British Chambers of Commerce told us:
Dr Marshall:
I do not believe that the ambition, however, is strong enough
in terms of the Government's broadband strategy, or any UK Government's
broadband strategy. One of the things on our infrastructure more
generally that businesses are concerned about is short-termism
of policy initiatives and the lack of a several-decades-long view,
whether it is transport networks or broadband networks etc ...
our strategy is not adequate.[80]
63. The broadband news site ThinkBroadband points
out that
Given that it has taken from 2010 till the very end
of 2012 for the first BDUK cabinet to be deployed, the time frame
is clear that if we wait until all the BDUK and RCBF projects
complete there will be a two or three year period of political
debate with little change in physical delivery of broadband.[81]
The Government needs a longer terms broadband strategy.
Plans to deploy Fibre to the Home technology need to be drawn
up and actively considered now.
64. We welcome the Government's commitment to
roll out superfast broadband to 95% of UK premises but we question
whether using matched-funding under the BDUK model is the best
means of achieving this objective. The Government should look
instead to how it can use the money to support and lever community
and private sector investment. Myriad independent projects already
exist outside the BDUK and BT roll out process, B4RN, WiSpire
and Gigaclear to name just a few. One of the biggest challenges
facing smaller broadband companies is the ability to meet up-front
coststhis can mean that potential customers are required
to provide up-front financial support or can be charged an above-market
rate to connect to the service. This is where the funding from
the BBC can have an impact. The Rural Community Broadband Fund
demonstrates that applying public sector funding to support community
and private sector projects can bring tangible results. Malcolm
Corbett told us that:
it is a very useful little scheme as it stands, and
I think there are some lessons we can draw from that for the [...]
additional £300 million that could be made available.
We can think about ways of making that money go an awful lot further
than it otherwise would if we think of it in terms of investment
and think how we can attract additional private and community
sector capital into the process, and that is what I think we should
be doing.[82]
65. The Government should draw
on lessons from the Rural Community Broadband Fund and use the
funding from the BBC as a lever to encourage private and community
sector capital and expertise. As a pre-requisite, the Government
must publish details showing precisely what areas will be covered
by BT and when, in order to encourage alternative providers to
fill in the gaps and prevent bodies in receipt of public money
competing with each other. We have already stated our belief that
the RCBF should provide up-front support to projects and this
should also be the case in the application of the funding from
the BBC.
Mobile Infrastructure Project
66. The Government has committed £150 million
in capital expenditure through the Mobile Infrastructure Project
to improve mobile coverage where existing coverage is poor or
non-existent. The aim of the project is to address 60,000 of the
80,000 'not-spots' in voice and basic data (text messages). Mobile
data is not included but the infrastructure can be upgraded to
do this.[83] Together
with rolling out broadband, it is expected that improving mobile
phone coverage will help support growth in the rural economy.
67. Existing agreements with mobile network operators
contained obligations to cover 90% of the UK population with 2G
services (voice and text)these obligations were met a number
of years ago.[84] This
has left parts of the UK without any mobile coverage, predominantly
in rural areas where there is no commercial case for mobile network
operators to provide their services. Through the Mobile Infrastructure
Project the Government intends to remedy this issue by funding
the construction of mobile infrastructure and making it available
to all four mobile network operators. Announcing the scheme at
the Conservative Party Conference in 2011 the Chancellor said,
"We are today extending mobile phone coverage for up to six
million people"[85].
By the time of the 2012 Budget six months later, the scope of
scheme had been scaled back to extending coverage "to 60,000
rural homes and along at least ten key roads by 2015" as
state aid rules meant the funding could only be used in those
areas without a signal from any of the four mobile operators.[86]
The Minister admitted to us that this was "a sizable drop".[87]
Table 1: Mobile coverage in the United Kingdom[88]
| 2G
| 3G
|
| Geographic coverage
| Premises coverage
| Geographic coverage
| Premises coverage
|
| No signal from any operator
| Signal from all operators
| No signal from any operator
| Signal from all operators
| No signal from any operator
| Signal from all operators
| No signal from any operator
| Signal from all operators
|
England | 4.2%
| 72.8% | 0.2%
| 94.6% | 6.0%
| 31.3% | 0.3%
| 80.5% |
Scotland | 27.5%
| 38.0% | 0.8%
| 91.6% | 50.8%
| 5.2% | 3.0%
| 68.0% |
Northern Ireland | 8.5%
| 58.8% | 1.3%
| 88.0% | 49.4%
| 10.5% | 11.7%
| 55.9% |
Wales | 14.3%
| 49.2% | 0.8%
| 84.1% | 22.1%
| 9.8% | 2.4%
| 52.4% |
UK | 12.8%
| 58.8% | 0.3%
| 93.6% | 24.3%
| 19.9% | 09.%
| 77.3% |
68. There is a marked difference between the
geographical coverage of mobile networks and the proportion of
premises covered as operators have focused their efforts on areas
where most consumers are located. Harry Cotterell from CLA questioned
whether using number of premises was the most appropriate target
as most premises will already have a landline:
It must be area covered, because in our businesses
people are remote. They may be near home, but they may be two,
three or four miles away. They may be at market and that can be
remote and it is terribly difficult, if you are not utilising
area as a measurement, to get a true reflection of what is being
delivered.[89]
Both Mr Cotterell and Mr Dunn from the Tenant Farmers
Association raised the benefits that mobile phone coverage could
bring to those working in the countryside, not only due to the
increased number of calls that farmers are expected to take during
the day but also the health and safety aspect on lone workingfor
people "out there working by themselves [...] their lifeline
effectively is a mobile phone."[90]
69. On 13 May 2013 the Government announced that
it had appointed communication infrastructure company Arqiva to
deliver the project and that all four mobile network operators
had signed up to the scheme. Originally, businesses and consumers
were told they would start to benefit from improved mobile coverage
from early 2013 and roll out would be completed in 2015 but the
timetable has slipped owing to the need to get state aid clearance
and negotiations with the mobile network companies being slightly
more protracted than initially hoped. Cumbria is set to be the
first area to benefit from the project with seven new masts by
March 2015 and a further 17 to follow after that.[91]
70. The lack of mobile coverage
in large parts of rural Britain is unacceptable and we welcome
the Government's commitment to go some way to addressing this
problem through the Mobile Infrastructure Project, although it
is disappointing that the ambition of the scheme has been scaled
back from that originally announced. We are concerned that in
focusing on reducing the number of premises in 'not-spots', which
may already have landline access, large parts of the countryside
and those who work in it may still be left without access to mobile
technology. The Government must set out what improvement in geographical
coverage the Government foresees as a result of the £150
million initiative.
71. We urge communities and local authorities
to embrace plans to roll out mobile infrastructure and work proactively
with the delivery body through the planning process. At the same
time, the delivery body must give due consideration to the value
of the natural beauty of the rural landscapes in which it will
be installing the infrastructure.
72. The Government's ambitions will not be realised
if the mobile network operators delay occupation of the new infrastructure.
We expect the mobile network operators to occupy the new infrastructure
as soon as is possible. The Government must report regularly on
occupation rates once the infrastructure is in place.
46 Defra, Statistical Digest of Rural England 2013,
January 2013 Back
47
Ev w53 [BT Group Plc] Back
48
Federation of Small Businesses, The missing links: revitalising
our rural economy, 21 May 2012 Back
49
DCMS press release, Next phase of superfast broadband plans announced,
6 December 2012 Back
50
DCMS press release, Culture Secretary launches rural broadband
projects to kick start revolution in digital economy, 8 June 2010
Back
51
DCMS press release, Government aims for superfast broadband to
reach 90 per cent of homes and businesses, 12 May 2011 Back
52
Ofcom, Communications Infrastructure Report 2011 - Fixed broadband
data, July 2011 Back
53
May 2013 figures from Ofcom for 2Mbps coverage show a jump to
95% but it is worth noting that the methodology for collecting
the data has changed. Previously a postcode area was judged to
have broadband at less than 2Mbps if one property in the area
was below the line. An average speed for the area is now used. Back
54
Superfast Cornwall press release, Super-fast fibre broadband 'goes
live' in North Cornwall, 2 November 2012 Back
55
BBC Ariel magazine, BBC signs agreement to pay £300
million for broadband roll out, 8 August 2012 Back
56
BT has already said that it won't complete much of its work until
the end of 2016. The NAO Report, The Rural Broadband Programme,
states that DCMS now forecast the programme to complete its roll
out 22 months later than planned. Only nine out of 44 local projects
are expected to reach their original target of providing 90 per
cent superfast coverage by May 2015. On 27 June the Chief Secretary
to the Treasury downgraded the Rural Broadband Programme's superfast
coverage to "around" 90% of UK households. Back
57
www.Cable.co.uk, FTTH Council Europe demands clearer information
on broadband speeds, 24 January 2013 Back
58
Q 9 Back
59
Department for Culture, Media and Sport, Government response to
the House of Lords Communications Select Committee Report, "Broadband
for all-an alternative vision", Cmd 8457, October 2012 Back
60
Q 160 Back
61
Computer Weekly, Islip puts up cash for fibre broadband,
15 January 2013 Back
62
INCA's 'Beyond Broadband' paper sets out some of steps rural communities
can take to get the broadband networks they want. It is available
at www.inca.coop/projects/beyond-broadband Back
63
European Commission, State aid SA.33671 (2012/N)-United Kingdom:
National Broadband scheme for the UK-Broadband Delivery UK, C(2012)
8223 final, 20 November 2012 Back
64
Computer Weekly, Fujitsu pulls out of BDUK, 18 March 2013 Back
65
BBC News Online, Rural Broadband gets green light from Europe,
10 October 2012 Back
66
Ibid. Back
67
Q 139 Back
68
National Audit Office, The Rural Broadband Programme, HC
535 Back
69
Rural Development Programme for England (RDPE) and Broadband Delivery
UK (BDUK), Rural Community Broadband Fund (RCBF), Applicant's
Handbook-Expression of Interest round two Back
70
Q 44 Back
71
Q 140 Back
72
House of Lords Select Committee on Communications, First Report
of Session 2012-13, Broadband for all-an alternative vision,
, HL 41 Back
73
Q 432 Back
74
Q 141 Back
75
HM Treasury, Investing in Britain's future, Cm 8669 Back
76
www.ISPreview.co.uk, Gov Pledge 95% of UK to Get Fixed Superfast
Broadband by 2017, 27 June 0213 Back
77
There are two main options for deployment of fibre in the roll-out
of broadband infrastructure. Under Fibre to the Premises (FTTP),
also referred to as Fibre to the Home (FTTH), each customer has
a fibre link direct to their premises providing the highest data
rates and reliability. Under Fibre to the Cabinet (FTTC) fibre
runs from the exchange to street cabinets, but because existing
copper is used for the final link into the home data rates are
more limited. Back
78
www.V3.co.uk, Ofcom warns government's 2Mbit's broadband target
is too slow, 11 January 2013; Ofcom, Infrastructure Report-2012
update, 16 November 2012 Back
79
France has announced a 20 billion scheme to build a high
speed broadband network, Australia have embarked on a £27
billion programme to roll out Fibre to the Home see http://www.thinkbroadband.com/news/5726-france-to-spend-20-billion-on-fibre-broadband.html Back
80
Q 9 Back
81
www.Thinkbroadband.com, Has Ofcom been studying our polls?, 11
January 2013 Back
82
Q 141; For example, in Northumberland the council led i-Northumberland
programme is offering ISPs financial support to deploy broadband
services in hard to reach communities. Loans awarded under the
scheme will be repayable over three years, allowing providers
to offset the otherwise prohibitively high cost of installations
in remote locations. Back
83
A total not spot is defined as a 200m2 grid square where the projected
RSSI threshold for all operators is less than -86dBm. Lower coverage
is typically in less densely populated areas. Source: Ofcom, Infrastructure
Report-2012 update, 16 November 2012 Back
84
In addition, operators of 3G services have been incentivised to
increase 3G coverage to 90% in return for an indefinite licence
term. However, this level still falls short of existing 2G coverage
and operators may make use of existing infrastructure to extend
their 3G coverage rather than through going to areas where no
coverage exists. See European Commission, State aid SA.35060 (2012/N)-United
Kingdom: Mobile Infrastructure Project, C(2012) 8681 final, 5
December 2012 Back
85
Speech by the Chancellor of the Exchequer at the 2012 Conservative
Party Conference Back
86
HM Treasury, Budget 2012, HC 1853 Back
87
Q 193 Back
88
Ofcom, Infrastructure Report-2012 Update, 16 November 2012 Back
89
Q 109 Back
90
Q 109 Back
91
www.in-cumbria.com, Plan to banish Cumbrian mobile signal blackspots,
21 June 2013 Back
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