6 Fuel poverty
Background
168. A household is considered to be in fuel
poverty if more than 10% of its income is spent on heating the
home to an adequate level of warmth. Three main factors contribute
to whether a household is in fuel povertythe household
income, the energy efficiency of the property and the cost of
energy.[233] Marginally
more rural households are in fuel poverty than urban households
(18.4% compared with 15.9% in figures from 2010) but the depth
of that poverty is much deeper. In his 2012 review of Fuel Poverty
Professor John Hills noted that rural households had an average
fuel poverty gap of £622 compared to £362 for urban
areas.[234]
169. Households without mains gas, which depend
on more expensive alternatives, suffer the greatest fuel poverty36%
of rural households lack mains gas compared with 8% in urban areas.
Rural homes are also likely to be detached and larger than urban
homes, making heating them comparatively more expensive. The most
remote communities suffer the highest fuel poverty.[235]
Professor Hills' review confirmed that fuel poverty is a serious
national problem: it exacerbates other hardships faced by those
of low incomes, has serious health effects (including contributing
to extra deaths in winter), acts as a barrier to efforts to reduce
carbon emissions, and, most worryingly, is set to rise.
170. While the higher cost of off-mains gas is
a main driver in rural fuel poverty, households in rural areas
are also less likely to take up benefits that might reduce fuel
costs. This may be due to lack of awareness of schemes or even
to a lack of broadband; certainly, that is considered a factor
in the low take-up of electricity switching by rural customers.[236]
Energy Company Obligation and
the Green Deal
171. There have been a series of initiatives
aimed at reducing fuel poverty and increasing a household's energy
efficiency from CERT, CESP and Warm Front to recent replacements
of those schemes such as the Energy Company Obligation and Green
Deal. The earlier schemes have been criticised for not being effective
in reaching rural areas.[237]
Defra told us they were aware that "rural households have
not benefited from Department for Energy and Climate Change (DECC)
energy efficiency schemes, which is why we are working with DECC
to ensure the design of the Green Deal and ECO meets the specific
needs of rural people".[238]
While it is too early to judge the success of the Green Deal and
ECO,[239] several witnesses
raised concern with us over the extent to which the new schemes
might benefit the most rural areas.[240]
172. The Energy Company Obligation is an initiative
whereby the major energy companies fund energy efficiency improvements
in people's homes and recover the costs through energy bills.
The RCPU secured an agreement from the energy companies that 15%
of the targeted recipients of the scheme should be vulnerable
households in rural areasan achievement that ACRE described
as an example "of where the RCPU's role is having real impact
outside government".[241]
The RCPU's intervention means that all low-income rural households
are now eligible for the Carbon Saving Community Obligation strand
of the fund rather than only those in deprived areas. Defra state
that "this will see energy suppliers delivering energy saving
measures to the most deprived households in rural communities
and not just those in areas of concentrated deprivation".[242]
It is important that the energy companies follow through
on the spirit of the rural safeguard in the Energy Company Obligation.
They must target the isolated rural communities where the problems
of fuel poverty are at their most extreme and not just the lowest-hanging
fruitthose communities which are classed as rural but are
market towns or in urban fringes and thereby easier to access.
173. Holly Sims, Corporate Affairs Manager, Calor
Gas, warned that lack of marketing of the Green Deal and ECO in
rural areas might be a barrier to delivery:
I think there is still a huge amount of uncertainty
around Green Deal. I do not think consumers know very much about
it and, particularly in rural areas, we know that getting any
information out into rural areas is difficult due to things like
the lack of broadband. Communication networks just do not exist
in the same way as they do in urban areas.[243]
Getting to vulnerable people who are suffering fuel
poverty but are unaware that schemes exist that might help them
is a challenge which the Government must overcome. Some of the
schemes are complex and finding out sufficient information can
be a daunting process without online resources. Councillor Begy
and Sonia Mangan described to us the benefits of a personal approach
in which people were visited in their homes and had schemes explained
to them.[244]
Through its network of rural stakeholders such as ACRE,
rural community councils and the Rural and Farming Networks, Defra
is well-placed to take a lead on communicating the Green Deal
and ECO schemes to a rural audience. The most vulnerable in society
have the most to gain from schemes aimed at addressing fuel poverty
and the Government should ensure organisations that work with
at-risk groups are aware of what is available.
Energy Performance Certificate
174. In order to benefit from some of the Government's
energy efficiency schemes households must achieve a high Energy
Performance Certificate (EPC) rating. The EPC rating gives an
indication of how costly the building is to heat and light and
what its carbon emissions are likely to be. As fuels used to heat
properties off the gas grid are more expensive than mains gas,
those homes off the gas grid, of which there is a greater proportion
in rural areas, will receive a lower EPC score. This means that
rural homeowners will benefit less, if at all, from the incentives
intended to assist the uptake of energy-efficient or renewable
technology, such as the Renewable Heat Incentive and Feed-In-Tariffs
as they are being limited to homes that meet minimum EPC levels.[245]
It is disappointing
that off-grid households are being prevented from accessing the
same incentives and finance to improve their properties as on-grid
households. We look to the RCPU to rural proof energy efficiency
policies and see that the bias against rural communities is removed.
Bulk-buying initiatives
175. Bulk-buying schemes can reduce energy bills
through the power of collective action. Examples such as the scheme
piloted and pioneered by Oxfordshire Rural Community Council for
bulk-buying heating oil[246]
or Cornwall Together's plans to switch 10,000 households to cheaper
energy tariffs can make a real difference in helping rural communities
address the problem of fuel poverty. This is particularly true
in rural areas which lack the benefit of effective internet access
to search for the cheapest tariffs for electricity. Rural households
dependent on heating oil typically exist in clusters, such clustering
also lends itself as a natural group to take advantage of a bulk
buying scheme.
176. Defra recognises the benefits oil-buying
groups can deliver. In the 2012 document The Cost of Fuel in
Rural Areas Defra points to the support it gives to the Rural
Community Action Network (RCAN) which, "amongst other things,
promotes local action in relation to fuel purchasing". In
addition to supporting RCAN:
Defra and DECC worked closely in Autumn 2011 with
Citizens Advice, Consumer Focus, Action with Communities in Rural
England (ACRE) and the Federation of Petroleum Suppliers on the
development of buying tips for consumers using heating oil and
a Best Practice Guide for Oil Buying Groups. This publication
provides practical information to help communities to set up oil
buying groups and ideas on how to run and manage a group once
established. It also highlights some pitfalls to avoid and helps
assess what is the best option for a community.[247]
177. Collective buying groups
have the potential to reduce energy bills for our rural communities.
We are encouraged by the steps Defra has taken to support those
communities wishing make use of the benefits of collective buying
power. In order to be able to judge the effectiveness of this
approach, Defra should set out how many communities have set up
oil-buying groups since 2011-12 in its response to this Report.
233 Ev 115 [Defra]; a household is considered to be
in fuel poverty if it needs to spend more than 10% of its income
heating the home to an adequate level of warmth. Back
234
John Hills, Getting the measure of fuel poverty: final report
of the fuel poverty review, March 2012 Back
235
Ev 115 [Defra] Back
236
Ev 101 [Calor Gas] Back
237
Ev 101 [Calor Gas] Back
238
Ev 115 [Defra] Back
239
The Green Deal was launched in January 2013 and as of 27 June
2013 had helped four households. Back
240
Ev 101 [Calor Gas], and Ev 98 [Rural Services Network] Back
241
Ev w32 [ACRE] Back
242
Ev 115 [Defra] Back
243
Ev 205 Back
244
Q 341 Back
245
Ev 101 [Calor Gas], and Ev w22 [UKLPG] Back
246
Heating oil is used to heat 34% of rural homes in England, source:
Consumer Focus, Off-gas consumers, Information on households without
mains gas heating off-gas customers, September 2011 Back
247
Defra, The Cost of Fuel in Rural Areas, March 2012 Back
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