The work of the UK Border Agency (January - March 2013) - Home Affairs Committee Contents


Conclusions and recommendations


Immigration Enforcement Directorate

1.  It is too early to evaluate the operational impact of the abolition of the UK Border Agency. David Wood, the interim Director General of the Immigration Enforcement Directorate told us, establishing a new corporate culture and identity will play a significant part in improving the Home Office's immigration and enforcement activities. (Paragraph 10)

2.  We are concerned that the activities formerly carried out by the UK Border Agency continue to be carried out under the defunct UKBA banner, both online and at the border. This could cause confusion and could lead the general public to come to the conclusion that nothing has really changed. We recommend that the Home Office immediately removes UKBA branding, since the agency no longer exists. (Paragraph 11)

Immigration Bill

3.  We note that there was no pre-legislative scrutiny of the proposals in the Bill, and recommend that the Home Office always make use of pre-legislative scrutiny wherever possible. (Paragraph 14)

4.  We have no objection in principle to the introduction of a charge for access to the National Health Service for those who are in the UK only temporarily and would therefore not otherwise be making a long-term contribution to the NHS. However, we recommend that the Government distinguish between those who are temporarily in the country through choice—to work, study or visit family—and those who are here through no choice of their own, such as refugees and victims of trafficking. To charge these vulnerable people for access to NHS care would be wholly wrong. We recommend the Government commission a pilot scheme to assess the feasibility of enforced health insurance for short-term visitors to the UK who require a visa. The issuing of a visa should be linked to submission of evidence of health insurance from a legitimate provider. We note that other countries such as Australia have a similar scheme in place. (Paragraph 17)

5.  The proposed new housing measures in the Immigration Bill must not produce a bonanza for unscrupulous landlords who already operate outside the law, driving more people into the twilight world of beds-in-sheds and overcrowded houses in multiple occupation. (Paragraph 25)

6.  The Committee is concerned about the implications of this proposal on millions of private landlords across the county. This additional regulatory burden, in effect requiring them to carry out immigration checks on behalf of the Home Office, is challenging. There are over 404 legitimate European identity documents alone on which landlords will have to base their decision. There is a possibility that landlords will discriminate against all immigrants regardless of their status rather than take the risk of housing a person without right to remain. There is also a possibility that unscrupulous landlords will hold tenants who are suspected of being an illegal immigrant to ransom. Therefore we recommend that as part of the Government's scrutiny of the Immigration Bill they commission an impact assessment to gauge the likely effect of these proposals on discrimination against migrants. (Paragraph 26)

Deterrents

7.  We welcome the Home Secretary's announcement on 22 October 2013 to scrap the immigration AdVans campaign. It makes perfect sense to encourage those who are in the UK illegally to leave of their own volition, and to provide them where necessary with practical support to do so. It is the most cost-effective way of removing illegal immigrants from the country and provides good value for money for the taxpayer. A more effective and less menacing message would be that the Government is willing and able to support those who are here illegally to return home if they want to. That is not to say that tough enforcement action will not be taken against those who are determined to remain here illegally, but for the target audience of potential voluntary returners, the effectiveness of the carrot is potentially undermined by the ostentatious brandishing of the stick. (Paragraph 33)

8.  It remains to be seen how many, if any, illegal immigrants left the country as a result of this campaign. Given that the pilot was only six days long we expect the Home Office to publish the results of the evaluation immediately. (Paragraph 34)

9.  Although we welcome the Government's tough stance on tackling illegal migration, we urge the Government to review its use of social media to publicise immigration raids. We have no evidence to suggest that those pictured in immigration raids may have actually committed an offence or been in the UK illegally. We recommend the Home Office review its use of social media and those who are charged with controlling its output. (Paragraph 38)

10.  Despite no firm decision having been formally announced about the immigration bonds pilot, the Committee are concerned that the damage has already been done to relationships between the UK and the 'high risk' countries. We recommend that the Home Office engage immediately with their counterparts in these 'high risk' countries to work together to find mutually acceptable solutions to deal with the issues of illegal migration. We are very sceptical of this proposals and we hope the Home Office will consult with the Home Affairs Committee before they come to any conclusion on whether to introduce this scheme and the practicalities of doing so. (Paragraph 43)

11.  Whilst the Committee welcome the progress made by the Home Office towards tackling the issue of bogus students we are concerned that only 5% of the total applicants are currently being interviewed. We reiterate our previous recommendation that we have made on numerous occasions that the Home Office make face to face interviews compulsory for all foreign students where it is practical and appropriate to do so. (Paragraph 46)

Reporting

12.  The Committee are extremely concerned about the number of allegations that are made to the Allegations Management System that are not investigated. We recommend that all allegations are actioned and checked against national databases. It is incomprehensible that only 1.5 in 100 reports of illegal immigration result in someone being removed from the country. (Paragraph 50)

13.  Numerous Government Ministers, including the Prime Minister who in a speech in October 2011 to 'report suspected illegal immigrants to our Border Agency', have reiterated the need to report immigration abuse to officials. We continue to be concerned that despite making formal allegations about immigration abuse, those who do so are not informed of the outcome of their complaint. This risks undermining confidence in the system and could lead to reluctance to report such allegations if the public perceive that no action is being taken. We recommend that the directorate respond to those who make allegations to inform them of the outcome of their investigations. (Paragraph 51)

E-borders

14.  The non-implementation of the 'Salah Action Plan' is evidence of immigration officials apparently not correctly following Ministerial instructions. The Home Secretary in the past made a commitment to ensuring that a similar situation does not occur in future. We recommend that the Government investigate this breach of protocol to understand why this has been allowed to happen again. (Paragraph 62)

15.  We see no reason, given that passenger information is already collected on departure, that exit checks could not be implemented immediately. The situation whereby you only show your boarding card on departure and not your passport could be readily remedied if passport scans were implemented at the entrance to security clearance. We are concerned that the timetable for procurement is vague and unrealistic, noting that a short procurement process will favour the current suppliers IBM and Serco. We remain deeply concerned that the e-borders programme will not be operational by 2015. It is worth nothing that Australia, South Africa and Saudi Arabia have all had this e-borders technology in place for a number of years, but the UK still has not. We should be at the forefront of this process. We recommend the Government publish the timetable for the procurement of the e-borders programme immediately. We will continually revisit this issue as part of our scrutiny of the immigration service and will return to it in detail when the Permanent Secretary Mark Sedwill, gives evidence to the Committee in December this year. (Paragraph 63)

Deportation

16.  It is completely unacceptable that, even after the death of Jimmy Mubenga, the Home office continues to receive dozens of complaints each year about potential breathing difficulties caused by the use of physical force in immigration detention centres and on removal flights. We recommend that future contracts for the provision of immigration detention and escorted removal services should include punitive financial penalties where contractors' staff are found to have used unauthorised restraint techniques. (Paragraph 67)

Parental responsibility at the border

17.  We recommend that the Government publish, before the end of the Parliament, an analysis of the risks and benefits of including an option for parents' names to be recorded in their children's passports. We also recommend that Border Force publish on its website and at ports of entry clear guidance on the circumstances under which adults travelling with children might be required to prove that they have parental responsibility, and the documentary proof that they might be required to produce. (Paragraph 69)

Key indicators of the Agency's performance

18.  The Agency has continued to make slow progress in removing the 2006 cohort of foreign prisoners, - the number of foreign national ex-offenders living in the community decreased by 100 in the first quarter of 2013. The length of time taken to deport an ex-FNO is still 129 days, or over 4 months. We cannot understand why it takes so long to deport an ex-FNO. In the first quarter of this year, there was an increase in the number of failed removals to 289, or 25% of the total number of removals. These problems must not be allowed to go unchecked. The progress by the agency to tackle the backlog of ex-FNOs living in the community is far too slow. The Home Office should seek to speed up this process. (Paragraph 71)

19.  When the controlled archives closed the Agency had 33,900 backlog asylum cases and 7,000 backlog immigration cases that it needs to conclude. Most of the individuals concerned will have waited many years to find out the result of their applications. We reiterate our recommendation that the Home Office must now prioritise the conclusion of their cases and work fast to give them a swift decision. (Paragraph 73)

20.  We are concerned to see yet another increase this quarter in the number of asylum cases waiting more than six months for an initial decision. This has been on the rise since the end of 2011. The number of applicants still waiting for an initial decision after six months rose by 63% in 2012. The time taken to process asylum applications is an issue which we have considered in more detail in our inquiry into asylum. If such increases in delay continue, there will be scepticism whether the administrative change from UKBA into the present arrangement will make any difference. (Paragraph 74)

21.  We have documented the Agency's shocking level of customer service in our previous reports on its work. Although processing of applications in Tiers 1 and 2 has improved in this quarter, there has been a decline in the number of Tier 2 and 5 applications processed on time. When Sarah Rapson gave evidence to us, she emphasised the need for UK Visas and Immigration to adopt a more customer-focused approach to its work. That is clearly something that is urgently required and we hope that the re-organisation of immigration and visa services will provide the framework in which it can happen. But nobody in the Home Office should be under any illusion that the re-organisation will in and of itself deliver service improvements. We reiterate our previous recommendation that these backlogs must be cleared as a matter of urgency. (Paragraph 75)

22.  We welcome the reduction in size of the Migration Refusal Pool. We are concerned that this is not happening quickly enough. When the Government announced the contract with Capita, worth up to £40million over four years, we expected the numbers in the backlog to decrease significantly. We reiterate our previous recommendation that the way to prevent the backlog from growing is to check applicants as soon as they are refused, rather than wait months to do so. Otherwise the backlog will never be cleared. (Paragraph 78)

23.  The Committee remain to be convinced of the worth of sending SMS messages to suspected illegal immigrants in getting them to leave the country. The Committee wrote to Capita to request information about the contract. Capita referred the Committee to David Wood, Interim DG of Immigration Enforcement, who missed the deadline for responding to the letter. Despite numerous calls to his office, this information has not been received. Mr Wood has failed to keep to his promise to write back to the Committee on this subject. The Committee now expects that the Home Office publish immediately the terms of the contract with Capita and the number of illegal immigrants who have left the country as a result of this campaign. (Paragraph 79)

24.  It is absurd that at a time when the Government has promised to create a 'hostile environment for illegal immigrants' that there has been a significant decline in the proportion of post-license visits that were unannounced in all sponsor Tiers. We reiterate our previous recommendation that the Home Office must undertake 100% unannounced visits on sponsors where it suspects non-compliance. This is the most effective way of dealing with bogus student applications. (Paragraph 80)

Border Agency Backlogs

25.  The Committee welcomes the reduction of 70,438 in the number of cases in the backlogs. However, we note that the majority of cases in this reduction, 51,013, is on cases waiting to be loaded onto the computer. In real terms that means that the backlog of cases awaiting resolution has only been reduced by 19,421. The Home Office still do not appear to be getting to grips with this issue. The backlog is still at an astonishing 432,029, which will mean at current levels it will still take over 5 years to clear, notwithstanding the addition of new cases or the discovery of new backlogs. The Committee reiterate our previous recommendation made on numerous occasions that the backlogs must be cleared as a matter of priority. (Paragraph 81)


 
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Prepared 8 November 2013