Appointment of HM Chief Inspector of Probation - Justice Committee Contents

Appendix F: Curriculum Vitae



Key Leadership & Management Qualities:-

  • a resilient, adaptable and inspiring leader with significant experience gained at senior levels
  • with high integrity and energy
  • is tenacious in dealing with issues
  • strong experience of leading a complex organisation through a landscape of major transformational change and market volatility
  • highly effective in mobilising the organisation behind agreed strategy.


October 2009-Present

Chief Executive Officer - Nacro - Crime Reduction Charity; 1500+ staff and volunteers, turnover of £50 million, 300+ projects, over 100 locations across England and Wales


Chief Executive Officer reporting directly to the Chair of Trustees with responsibility for the day to day running, the executive management and strategic direction of the organisation.

Chair key meetings of (i) leadership team, (ii) trade unions, (iii) finance, (iv) change programme board

Responsibility for delivery against key performance targets

Responsibility for meeting internal audit requirements and external inspection requirements

Strategic responsibility for external stakeholder relationships and business development

Responsibility for budget management, HR (including recruitment, sickness management, pay, industrial relations and other generic HR functions)

Lead strategic media and organisational PR responsibility


Redesign and re-launch of Nacro strategic plan and business strategy

Redesign and re-launch of business planning and budget setting processes, bringing management of the finances of the charity back under the control

Significant change programme, Vision 2015, implemented leading to delivering cost reduction of (£1.8m year on year)

Vision 2015 included a comprehensive organisation system redesign, Finance and HR centralisation, regional/area structure redesigned to meet organisational needs

Lead on significant communications and engagement strategy for staff across the organisation

Organisation wide Investors In People accreditation confirmed in November 2011

Recruitment of new senior team for the organisation

Lead on work to stabilise Nacro's reputation with key stakeholders including commissioners, ministers, media, trustees and staff

Redesign of Nacro website to sharpen business focus

Launch of Nacro's first intranet

Implementation of full job evaluation process to harmonise terms and conditions and prevent reoccurrence of historical pay drift.

April 2006-October 2009

Prison Governor - HM Prison Brixton - Adult Male Local; 800 prisoners, 400 staff, budget of £27 million


Governor - directly managing senior managers with responsibility for security, drug treatment, resettlement, residence and healthcare, diversity, HR, finance, maintenance & business change.

Chair key monthly meetings of (i) SMT (performance), (ii) SMT (strategy) (iii)Healthcare management partnership board (co-chair with Chief Exec of Lambeth PCT (iv) Lead Industrial Relations meeting with Prison Officers Association and (v) Diversity

Responsibility for security of the establishment

Responsibility for delivery against key performance targets, and meeting audit and inspection requirements

Responsibility for budget management, HR (including recruitment, sickness management, pay, industrial relations and other generic HR functions)

Media liaison and establishment PR

Member of Safer Lambeth Partnership Board


Reorganisation of the senior management structure

Development of an establishment wide approach to consultation and communication practices for staff and prisoners

Reorganisation and reconfiguration of wings and hotel function of the prison

The creation of an IDTS (integrated drug treatment services) unit

Development of violence reduction policy, leading to a halving of the assault rates for staff and prisoners at Brixton by end of 2008

The development and implementation of plans to develop a weak middle management rank

Delivering on key performance indicators and targets across a range of functions (e.g. sickness absence, mandatory drug testing, accommodation and employment for prisoners upon release).

Development of training facilities and a comprehensive overhaul of the training and development function

Investors In People accreditation confirmed in April 2009

Healthcare services contracted out by May 2008

Significant progress in challenging cultural attitudes related to a range of diversity issues. Work in this respect has been externally recognised by the Commission for Racial Equality.

November 2003-April 2006

Prison Governor - HM Prison Coldingley - Adult Category C Training Prison - 400 prisoners, 200 staff, budget of £14 Million


Command of, and full management responsibility for Coldingley Prison

Prison in need of significant performance improvement across a wide range of work areas. Heavily criticised in 2 previous HMCIP reports.

Key Achievements

Full HMCIP inspection November 2005 recorded significant improvements across the board at Coldingley. Grade 1 for safety and grade 2 for all other areas.

Re-shaped and re-structured management responsibilities to focus the prison on key resettlement work

Devised the STEPs resettlement project aimed at developing partnerships with employers leading to employment on release for offenders

Launched the rail training resettlement project under the STEPS umbrella linking work and training opportunities directly to potential employers

Systems to manage re-categorisation, ROTL and risk assessment procedures fully reviewed and new systems implemented

Sickness levels managed directly, leading to a reduction of long-terms sickness levels, cut by 50% in 24 months.

April 2001-November 2003

Deputy Prison Governor, HM Young Offender Institution Feltham - Juvenile and Young Offenders


Support to the Governor in turning around a key failing establishment

In Charge of the Establishment on a regular basis in absence of the Governor

Broad policy implementation responsibility

Management of Governors Secretariat, Central Detail, Personnel, Training, IT and Psychology

Responsible for Business Planning, Equality, Diversity and Audit Compliance

Key Achievements

Successful challenge of staff culture and attitudes in a high profile establishment with a history and reputation for delivery failure

Turned around a very negative industrial relations climate that had previously sought to prevent, block and stifle initiative and progress

Having inherited a severe shortage of staff at Feltham, set about creating a recruitment and internal training structure that has directly turned the recruitment crisis on its head. Feltham was fully staffed by the end of that process

A significant improvement in areas of key delivery. For instance, purposeful activity at Feltham was increased from 11 hours per week to 28 hours for young offenders and 41 hours for Juveniles.

The improvements and achievements at Feltham during that period of time was acknowledged independently by HMCIP, Youth Justice Board, Board of Visitors, Ministers and the Prisons Board

March 2000-April 2001

Secondment-Prison Governor (Grade 2B) - Assistant Private Secretary to Paul Boateng, Prison and Probation Minister -Home Office, Queen Anne's Gate, London SW1H 9AT


Responsible for all Prison Service matters within Minister's office

Plan, coordinate Ministerial visits to Prison establishments and accompany Minister on those visits

Co-ordinate Ministerial meetings, attend relevant meetings and take mins when required

Liaison between Prison Service and Minister/Home Office


2002 -2004 Masters (Mst) in Criminology and Prison Studies -

University of Cambridge - Graduated Spring 2004

1997-1998 Diploma in Criminal Justice - UCE, Birmingham

1996-1997 Certificate in Management Studies - Wosley Hall, Oxford


Fellow of the RSA

Trustee of the Eisenhower Foundation, Washington DC

Trustee of the Prison Radio Association


Sport, Music, Politics, Travel

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Prepared 11 October 2013