Public Accounts CommitteeWritten evidence from the Ministry of Defence

Question 91—111 Ministry of Defence

As there have been issues with the IT supporting our new recruitment model, we have put some additional manpower resources into the recruiting operation being delivered by Capita. This means that while we are fixing the IT issues we can deliver a manual work-around. Most of the additional manpower is from personnel hired by Capita at a cost of £3.3M to the MOD. The team has also been reinforced with 8 military personnel with no additional cost to the MOD.

Separately, the Chief of the General Staff has decided to divert some of his resource to delivering Army 2020, including around 100 regular military personnel who have been attached to the Army’s central recruiting team on a full-time basis and 800 regular military personnel who are on-call to reinforce Reserve units and provide increased presence at recruiting events that are taking place around the country. The reprioritisation of military manpower incurs no additional cost to MOD.

4 December 2013

Prepared 13th March 2014