Public Administration Committee - Fourteenth Report
Time for a People's Ombudsman Service

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 1 April 2014.


Terms of Reference


1 Introduction

2 Perfecting the performance of PHSO

3 PHSO: "stuck in time"?

4 The case for open and direct access

5 Wider public benefit

6 Accountability of PHSO

7 The future: An ombudsman for England?

8 Conclusion

Conclusions and recommendations

Annex: Committee's visit to Netherlands

Formal Minutes


Published written evidence

List of Reports from the Committee during the current Parliament

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Prepared 28 April 2014