Rail 2020: Rail Delivery Group and Passenger Focus responses to the Committee's Seventh Report of Session 2012-13 - Transport Committee Contents


Third Special Report



On 18 March we published our Ninth Special Report of 2012-13, Rail 2020: Government and Office of Rail Regulation Responses to the Committee's Seventh Report of 2012-13.[1]

We also wrote to Passenger Focus and Rail Delivery Group seeking responses to specific recommendations from our Seventh Report of 2012-13, Rail 2020.[2] We asked Passenger Focus for a response to recommendation 12 and Rail Delivery Group for a response to recommendations 12 and 24:

  • Recommendation 12: We recommend that the Rail Delivery Group, working with Passenger Focus, develop and publish a clear strategy for improving retail facilities on stations and trains.
  • Recommendation 24: The Rail Delivery Group has an opportunity to step up to the plate and show its effectiveness by spearheading the swift implementation of innovative ticketing technology throughout the rail system - certainly by 2020, preferably by 2015. We call on the RDG to respond to this recommendation by explaining its plans in this area and providing a clear timescale for implementation.

We publish their responses with this Special Report.



1   HC 1059, published on 18 March 2013 Back

2   HC 329, published on 4 January 2013 Back


 
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Prepared 29 May 2013