Letter from Anthony Smith, Chief Executive,
Passenger Focus. Response to Rail 2020, Seventh Report of Session
2012-13
Thank you for your letter dated 18 March. I apologise
for the delay in responding but we have been discussing the issue
you raised with the Rail Delivery Group.
The Rail Delivery Group is commissioning research
on passenger and stakeholder views of retail facilities on stations
and trains. We have contributed to the brief for that research
in the evaluation of the tender bids and will comment on the final
report. This is, I suggest, the most effect way can work in this
respect.
Both the Rail Delivery Group and ourselves look forward
to presenting this work to you in future.
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