House of Commons - Universal Credit implementation: monitoring DWP's performance in 2012-13

Work and Pensions Committee - Fifth Report
Universal Credit implementation: monitoring DWP's performance in 2012-13

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 2 April 2014.

Contents

Terms of Reference

Summary

1 Introduction

Scrutiny of progress with UC development

This report

2 Progress with Universal Credit implementation

Original timetable for UC implementation

Changes to implementation timetable announced in 2013

Changes announced in July 2013

Changes announced in October 2013

Changes announced in December 2013

Implications of delayed implementation

Cost implications

Administration of Housing Benefit

3 Problems with UC implementation and IT development

The NAO's assessment

IT expenditure and the "twin track" approach

The IT write-off ("impairment")

Digital (or "end-state") solution

IT support for UC development

4 Support for vulnerable claimants

Local Support Services Framework

5 DWP's cooperation with the scrutiny process

Timing of DWP announcements on UC

Timeliness of provision of information to the Committee

Provision of information to the public

List of conclusions and recommendations

Formal Minutes

Witnesses

Published written evidence

List of Reports from the Committee during the current Parliament