6 Future community engagement
Introduction
57. Awareness of the four Community Rights has, according
to Locality, "increased rapidly" since they were introduced.
But it said we were "a long way from a 'tipping point' in
terms of widespread public understanding".[133]
In pursuit of that tipping point DCLG told us it was "committed"
to the community rights agenda and had agreed a £15.2 million
package of support for 2015-16 based on what it had learned over
the last two years.[134]
In addition to the changes we have suggested, we expect that this
Government and in all likelihood any Government after the General
Election will promote the Community Rights, particularly if they
are modified. We therefore considered how public awareness and
use of the basket of Community Rights might be improved. We examined
three suggestions: focus on the issues people face; help member
organisations to help their members; and build community group
capacity, particularly in deprived communities.
FOCUSING ON THE ISSUES PEOPLE FACE
58. Several witnesses suggested that one way of increasing
uptake of Community Rights would be, paradoxically, to shift publicity
from the Rights themselves to the issues people are dealing with.
For example, the Plunkett Foundation said "Communication
needs to be focused on the problems that these powers solve (save
your shop, save your pub), not the process that Government would
like to see communities use."[135]
Civic Voice concurred, saying the focus needed to be on helping
people envisage the future of their area, "using the rights
and other processes available to them".[136]
This approach had already been adopted by the Social Investment
Business, which explained how it had promoted its grants as Right
to Bid and Right to Challenge funds, but then changed the programme
name to 'Community Assets and Services'. It said this focus had
been more effective as it highlighted that the rights were just
one mechanism for change: "the emphasis is correctly on the
goal not the rights themselves".[137]
SUPPORT FROM 'TRUSTED' ORGANISATIONS
59. The second suggestion, which several witnesses
made, was for more local support from community umbrella organisations.
Action with Communities in Rural England (ACRE) said that "there
needs to be a demonstrable ability of an organisation to 'reach'
all communities in request of advice" and we "can demonstrate
reach into 50,000 grassroots organisations. [...] Online guidance
with small amounts of grant funding and no ongoing face to face
support is not enough."[138]
We heard calls for "non-technical workshops", and in
oral evidence NAVCA said: "Getting people in a room and getting
some real learning, getting some honesty about what has happened
rather than glossy case studies that make things look easy, really
does help."[139]
DCLG acknowledged that information about the Rights could be conveyed
more powerfully by "trusted voices,"[140]
and in November 2014 it awarded £50,000 to the Plunkett Foundation
to extend its support to include specialist advice, study visits,
mentoring and peer-to-peer learning.[141]
BUILDING CAPACITY
60. Third, witnesses considered it important to invest
in local people's capabilities, particularly in deprived areas.
The Confederation of Co-operative Housing said,
The [community rights] programme has placed far
too high an expectation on exceptional individuals in communities
with existing community skills and commitment. Experience has
shown us that for most people such skills need to be nurtured
over time.[142]
Civic Voice said the rights needed to be promoted
locally, with more intensive work in areas of deprivation to find
people who could become leaders. It added this could be done cost-effectively
by voluntary organisations.[143]
DCLG has said that, although its new programme would continue
to provide support on a demand-led basis, it would also feature
"more targeted interventions where use or take-up of the
rights is lower".[144]
61. The Community Development Foundation suggested
one way in which group capacity could be improved: "Offer
support to community groups to take on manageable tasks in their
community, which will ultimately build their confidence, skills
and local networks." It said this approach could enable them
eventually to take up an existing Community Right.[145]
The New Economics Foundation, working with DCLG, recently conducted
workshops in Birkenhead and London with 50 members of the public,
policy makers, community organisers and local authority staff.
It suggested:
· creating further community rights, or
promoting alternative mechanisms for community influence [
]
if the emphasis is more on helping people participate in the decisions
that affect them, and less on taking over assets and services;
and
· additional opportunities for influence
should be created (or promoted if they already exist) which are
less complex, with lower barriers to participation and with the
possibility of quick wins.[146]
DCLG has said it is "trialling new initiativesfor
example, Community Economic Development [...] to address [...]
low skills and worklessness".[147]
62. The Government has more than two years' worth
of experience to draw on as it plans the next phase of the Community
Rights programme. Witnesses to our inquiry, with first-hand experience
of the Rights, have provided a range of proposals on how to build
on these first steps and improve people's awareness and use of
the powers. Recent announcements from the Government, for example
on funding member organisations and trialling new means of community
engagement, suggest it is moving in the same direction. We urge
it to continue on this path. We recommend the Government seek
in 2015 to improve public awareness and use of the Community Rights
in the following ways. First, the focus should be on what communities
want to achieve, not a prescribed route they have to take. Second,
there should be further investment, similar to that which the
Government has provided to the Plunkett Foundation, to enable
effective community group member organisations to support local
people. Third, there should be investment in community group capacity,
particularly in deprived areas, with new forms of community engagement
that eventually should lead to communities being able to use the
existing Rights themselves.
Improved information
63. In its submission to our inquiry DCLG said it
was "very encouraged with progress to date".[148]
But it also noted that there "is no formal reporting mechanism
to establish use of the rights and our understanding of their
uptake is based on ad hoc and informal information gathering".[149]
Locality suggested take-up and use of the rights could be furthered
through "greatly improved data transparency about publicly
owned assets, public services and spend".[150]
64. We also asked Tony Armstrong, from Locality,
whether official figures could give us a better view of people's
take-up of the Rights. He said data from local authorities were
the "missing link": Locality could not aggregate that
data because local authorities were not required to report them.[151]
Research by one of our members, Simon Danczuk MP, has brought
to light some revealing information about the use of the Community
Right to Bid. Freedom of information requests were recently lodged
with 354 local authorities, 265 of which were able to provide
information. From these the following points emerged:
· 68 local authority areas have seen at
least one community group bid for an Asset of Community Value;
· 123 groups in all have shown an intention
to bid;
· 11 groups have been successful;
· 60 have been unsuccessful;
· 27 groups still have bids pending; and
· there are 25 groups for whom the outcome
of their bid is unknown.
This data shows an almost 50% failure rate among
those groups bidding for ACVs. This in itself is significant but
it prompts more questions about which groups have failed, where
they are and what caused the failure. With better data the Government,
or its contracted advice providers, could better plan their interventions.
65. We see a good case for improved information
on the take-up of Community Rights. If the Government undertakes
a strategic data-gathering exercise on how Community Rights that
have seen some take-up are being used, it should be able to target
its resources at certain groups and areas and start to understand
the reasons why some groups have succeeded and others have not.
We recommend that the Government, as part of its review of
the Community Rights later in 2015, propose that a basic level
of data be retained by all local authorities on take-up of Community
Rights. The Government should then periodically analyse that data,
first, to understand which groups are using the Rights, why those
that do ultimately succeed or fail, and how the Rights might be
reformed; and, second, to target resources more effectively, in
order to improve take-up of the Community Rights.
133 Locality (CRS 040), para 3.1 Back
134
Department for Communities and Local Government (CRS 039), p 6
Back
135
The Plunkett Foundation (CRS 011), para 24 Back
136
Civic Voice (CRS 026), para 28 Back
137
Social Investment Business (CRS 041), para 2 Back
138
Action with Communities in Rural England (CRS 017), paras 4.2,
5.3 Back
139
Civic Voice (CRS 026), para 28 [non-technical workshops], Q128 Back
140
Department for Communities and Local Government (CRS 039), p 2
Back
141
"Package of support for the great British pub", Department
for Communities and Local Government press release, 11 November
2014 Back
142
Confederation of Co-operative Housing (CRS 007), para 2.3 Back
143
Qq36-37 Back
144
Department for Communities and Local Government (CRS 039), p 6 Back
145
Community Development Foundation (CRS 015), para 5(iv) Back
146
New Economics Foundation (CRS 043), p 8 Back
147
Department for Communities and Local Government (CRS 039), p 6 Back
148
Department for Communities and Local Government (CRS 039), p 5
Back
149
Department for Communities and Local Government (CRS 039), p 2
Back
150
Locality (CRS 040), para 5.1. See also Social Investment Business
(CRS 041), para 5 Back
151
Q204 Back
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