2 Methods of working
6. In this chapter, we consider how we have approached
our work over the course of the Parliament. We set out the approach
we have taken to collecting evidence, some of the difficulties
that have arisen and also give examples of some of the more innovative
approaches we have used.
Gathering evidence
7. In most cases, our inquiries have begun with a
call for written evidence. Usually, this has been a general call,
sent out to all those who have asked to be on our circulation
list and to contacts in the media. Calls for evidence have also
been put up on our website and, since 2013, tweeted from our Twitter
account.[9] Over the last
two years, we have taken particular steps to encourage local authority
scrutiny committees to contribute to our inquiries.[10]
We understand, however, that our calls have not always reached
those working in local government scrutiny, and would encourage
our successors to explore further how links can be made.
8. We have published on our website all written submissions
that we have accepted to our inquiries. We regularly receive requests
to keep evidence private and for private meetings. While recognising
these requests are made for the best motives, we have resisted
them as they can be an impediment to our work: our reports need
to be based on evidence and we need to be able to cite evidence
that is publicly available. Unless there has been a good reason
to withhold material such as the need for confidentiality we publish
it.[11]
9. When drawing up a programme for oral evidence,
we have taken care to ensure we hear as wide a range of views
as possible within the time available to us. The composition of
panels giving oral evidence has varied depending on the nature
of the inquiry and the aims of particular sessions. For longer
inquiries, we have often taken a thematic approach, looking at
a different aspect of the inquiry in each session. We have also
found it useful to have witnesses with differing viewpoints on
the same panel, enabling us to test the strength of the conflicting
opinions and evidence.
10. As well as full inquiries, we have also held
a number of 'one-off' oral evidence sessions. These have usually
taken place in response to a particular development or announcement:
one example was the session we held with the Housing and Planning
Ministers in October 2012, after the announcement of a housing
stimulus package the previous month.[12]
In some cases, when wider issues have emerged during these sessions,
they have led to a letter to the relevant Minister[13]
or even a report.[14]
APPROACHES TO QUESTIONING
11. In 2013, we took advantage of the Committee Office's
provision of support on questioning techniques from an external
provider, in order to review not only our methods of questioning
but also the techniques that some witnesses increasingly use to
deflect questions. We found
support on questioning techniques to be beneficial and would commend
it to our successor committee, perhaps at an earlier stage in
the next Parliament than we took it.
Other approaches to evidence gathering
12. We consider that our approach to gathering evidence
ensured our inquiries were conducted transparently and in public.
What is now as importantcompared to previous Parliamentsis
that the evidence is available quickly. With the move from printing
to digital technology, we were one of the first committees to
invite people to submit evidence through an online portal. This
has enabled us to ensure that written evidence is published online
shortly after we have reviewed it in committee and reported it
to the House. In addition, we can now publish transcripts of oral
evidence sessions more quickly, and they are also usually available
to watch on the parliamentary website.
13. There are, however, limitations: not all people
are comfortable submitting evidence to a parliamentary inquiry,
and we recognise that some might be put off by the formality of
our procedures. The layout and atmosphere of the committee room
can make witnesses guarded in their responses to our questions:
moving to a more informal setting can encourage them to open up.
Moreover, as Professors George Jones and John Stewart said in
evidence to this inquiry, "the process of question-and-answer
can confine rather than extend the range of information and opinion
available to the committee".[15]
For some of our inquiries
we therefore concluded it was necessary to go beyond the traditional
approach of the witness-at-the-horseshoe. We supplemented that
method with seminars, discussion forums, social media and visits.
SEMINARS
14. At the start of some major inquiries, we held
a seminar to gather preliminary information to inform our later
work. One example came at the start of our inquiry into fiscal
devolution. We brought together a number of 'key players' to give
us their views on the issues raised by our terms of reference.[16]
The information helped to inform the lines of questioning we took
during formal, oral sessions. On a few occasions, seminars have
been hosted by external organisations, such as the Local Government
Association for our inquiry into councillors and the Royal Institution
of Chartered Surveyors for some of our housing and regeneration
inquiries. Professors Jones and Stewart in their written submission
told us that the use of seminars could be "helpful both at
the start of an enquiry and at a later stage when the Committee
is forming its views".[17]
We agree but we add a word of caution. The purpose of the seminar
needs to be clearfor example, at the start of an inquiry
we have found that a seminar that set out facts and issues objectively
was helpful but we would not be comfortable with a seminar that
was a lobbying exercise for interested groups (though we must
add that none of those we participated in fell into this category).
During our roundtable discussion, it was suggested that our successors
could also hold seminars to help determine potential topics for
future inquiries.
DISCUSSION FORUMS
15. One innovative approach has been the use of discussion
forums to ensure we reach out to a wider group of people. For
our inquiry into councillors, with the Parliamentary Outreach
service, we invited to parliament around 30 people who had been
identified through the service's database. They included serving
councillors, former councillors and, a group that was difficult
to reachpeople who had chosen not to be councillors but
to serve their communities in other ways. To ensure we each heard
from as many people as possible, we adopted a 'speed dating' approach,
with each of us separately moving between tables to hear from
small groups of participants. Notes were taken of the points made
and published as an appendix to our report, but comments were
not attributed to individuals.[18]
This ensured that the points made were on the record, whilst enabling
people to speak freely. We held a similar event during our inquiry
into the operation of the National Planning Policy Framework,
to ensure we heard from the large number of community groups and
parish councils who had submitted written submissions about the
impact of development.[19]
In his written submission to this exercise, Richard Bate, one
of our specialist advisers, referred to the benefits of this type
of approach which he said could take "various forms, with
either Committee members or other chosen individuals providing
a panel for a 'Question Time' type of event, [
] discussion
in groups, short presentations followed by views from the floor,
or other options".[20]
We found the use of discussion
forums useful and beneficial when we came to deliberation on our
report. Not only would we commend their use and that of informal
approaches but we hope our successors in the next Parliament will
develop the format.
TWITTER
16. Since 2013, we have had our own Committee Twitter
account, which we use to publicise details of evidence sessions,
reports and inquiries. We also 'live tweet' our oral evidence
sessions, summarising key aspects of the discussion. Our number
of followers has grown steadily and is now approaching 2,500including
councillors, people working in local government and the communities
sector and media professionals. A number of us retweet the Committee's
messages from our own Twitter accounts.
17. We have also used Twitter to source input to
some of our inquiries. In December 2013, we launched our first
#AskPickles exercise, taking questions via Twitter to put to the
Secretary of State, Rt Hon Eric Pickles MP.[21]
We repeated the exercise in December 2014.[22]
In both cases, we gave a subsequent account of the exercise using
Storify.[23] In our view,
#AskPickles was a success, and enabled us to have input from those
who would not usually contribute to our inquiries and to put matters
of concern to ministers on a wide range of topics that we would
not cover in an inquiry. It was recognised in the recent report
from the Speaker's Commission on Digital Democracy, which described
how, as a result of an #AskPickles question, the Secretary of
State changed the law to enable councils to circulate agendas
electronically.[24] We
would stress, however, that this approach has its limitations
and does not necessarily allow us to follow up on questions in
the way we would normally do. We
have used Twitter to source questions as a complement to some
of our regular inquiries.
18. We have also posted Vines and longer videos to
publicise our work, including one of our evidence session at The
Ivy House pub, a first we believe for a select committee, and
subsequent report on Community Rights. After using tweeted questions
in our session with Mr Pickles, we tweeted links to the YouTube
video of his response, including the Twitter handle of those who
submitted questions so they could see what impact their questions
had. London Councils in its
submission on our work suggested we build on our use of Twitter
with more detailed tweets, a live Twitter feed running during
sessions and a Storify account of them afterwards. We leave that
for our successor committee to consider.
VISITS
19. We always looked to include at least one visit
in our longer inquiries. Over the course of the Parliament, we
have made the following visits to the following places and, where
relevant, for the inquiries indicated in parentheses:
· the Olympic Park, East London to see plans
for the legacy of the 2012 Games;
· Exeter and Torbay, Devon (Localism);
· Croydon, South London (Localism);
· Greater Manchester (Regeneration and Fiscal
devolution);
· the West Midlands (Financing of new housing
supply);
· the Netherlands (Financing of new housing
supply);
· Bournemouth (Park homes);
· Lambeth, South London, (Co-operative councils);
· Sunderland, (Councillors and the community);
· Kent (The role of local authorities in
health issues);
· Stockholm, Sweden (The role of local authorities
in health issues);
· Berlin, Germany (Private rented sector);
· Leeds (Private rented sector);
· Sheffield (Local government procurement);
· City Hall, London, to meet the Mayor of
London;
· Lyon, France (Fiscal devolution);
· Gloucestershire (Operation of the National
Planning Policy Framework); and
· Nunhead, South London (Community Rights).
Increasingly during the Parliament we took some of
our inquiry evidence sessions on the road, hearing from witnesses
in Bournemouth, Cheltenham, Leeds, Manchester, Sheffield and Sunderland,
as well as the Ivy House pub in Nunhead. In addition, we have
found it beneficial to make annual visits to DCLG, as well as
visits to the Local Government Ombudsman (in preparation for our
second inquiry into the Ombudsman's work) and the Planning Inspectorate
(in preparation for our inquiry into the Operation of the National
Planning Policy Framework). We must put on record our thanks to
all those who made the arrangements for our visits and to all
those whom we met.
20. Richard Bate suggested that our successor committee
should undertake more visits to see for itself the application
of policy and practice.[25]
We agree as visits have given us an important opportunity to see
the impact of policies 'on the ground' and to meet a range of
people. For instance, when we visited Greater Manchester as part
of our regeneration inquiry, we were able to see places where
regeneration had been successful and others in need of regeneration,
and to discuss opportunities and obstacles with civic leaders
and local residents.[26]
Use of research
21. In addition to the evidence we have gathered,
a number of inquiries have been informed by research. We have
received research in the written submissions to our inquiries
and we have commissioned two pieces of research ourselves: one
into the nature of planning constraints and one on the labelling
of electrical products in large retail stores. We discuss our
use of research further in chapter 3.
Joint working with other Committees
22. While it is our role to scrutinise the policy,
administration and expenditure of DCLG, the nature of DCLG's functions
means that there is sometimes overlap between our work and that
of other committees. On these occasions, we have sought to keep
the other committees fully informed about what we are doing. We
have also had the opportunity to undertake joint work with other
committees. In particular, we have worked with the Political and
Constitutional Reform Committee (PCRC) on the prospects for a
constitutional settlement for local government. PCRC's Chair,
Graham Allen MP, has twice given evidence to us on this matter,[27]
and our Chair has also given evidence to PCRC.[28]
The Environmental Audit Committee contributed to our inquiry into
the draft National Planning Policy Framework, by considering the
sustainable development aspects of the proposed framework.[29]
Occasionally, where we have had particular concerns about the
use of public money, such as the mismanagement of the FiReControl
project,[30] we have
referred the matter to the Committee of Public Accounts.
23. The debate about devolution has generated a renewed
focus on the need to break down silos, especially those in which
central government departments often operate. It would be easier
for our successors to make the case for more joined-up government,
if they were leading by example, in terms of their relationship
with other select committees. We would encourage our successors
to explore opportunities for joint working and collaboration with
other select committees. In our view, there would be particular
merit in close co-operation with the Committee of Public Accounts.
Reflection: John Stevenson MP
Reflecting on my time as a member of the Communities and Local Government Select Committee I would conclude that it has been interesting and worthwhile. I felt it was a real opportunity to make a difference and try and influence policy.
As an individual MP your ability to influence can be limited. However being part of a Select Committee allows you to develop a greater knowledge and understanding of one department of Government and therefore have a better opportunity to influence Government. It also gives you a chance to gain a degree of expertise.
My particular experience was positive. Interestingly the Committee although politically mixed was quite collegiate and remarkably united around the simple fact that virtually all members were supporters of the concept of localism believing in devolution and local decision making. There were, of course, differences as to how this should be implemented.
The key part of the Committee was taking evidence and preparing reports. These helped as over time you became aware of the key issues and developed your own knowledge. There are two points I would make. I did feel that politicians giving evidence were much less effective than those actually directly involved in the subject; I also think it is important for the Committee not to take on too heavy a workload which would therefore dilute the effectiveness of reports.
I also believe that Parliament needs to see ways to incentivise members of the Committees to make a proper commitment to the Select Committee and ensure that they are well attended. This Committee was well supported but there were times when one or two members did not attend as I believe they should.
Overall I consider it to have been a positive experience and would encourage any backbench MP to get involved in a Select Committee.
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DEVOLVED ASSEMBLIES AND LOCAL GOVERNMENT
24. We have also contributed to the work of committees
in devolved assemblies and local government. Following the publication
of our report into park homes, our Chair gave evidence to the
Communities, Equalities and Local Government Committee of the
National Assembly for Wales about our findings.[31]
Our Chair has also attended meetings of the London Assembly, to
discuss our report on the role of the Assembly,[32]
and Westminster City Council's Scrutiny Commission, to discuss
our report, Councillors on the Frontline.[33]
25. There is a wider issue here brought into relief
by the Scottish referendum on independence in September 2014.
With devolution of responsibility for the bulk of the DCLG functions
outside England to the parliament and assemblies in Scotland,
Wales and Northern Ireland each appears to be operatingquite
reasonablywith its focus on its own arrangements. In contrast
the guidance from the Liaison Committee here at Westminster does
not appear to have kept pace with devolution. First, it is clear
that policy on matters affecting local government England will
increasingly diverge from the other countries of the UK but the
issues to be tackled may not. The committee scrutinising communities
and local government policy in each country may benefit from finding
out how a sister committee and the administration in that country
have dealt with similar issues. We were able to do this to a limited
extent on the question of whether we should recommend to DCLG
that the fees charged by letting agents to tenants should be banned
as they have been in Scotland. We sought and were provided with
written evidence from the Scottish Minister and housing organisations
in Scotland,[34] although
it would have been more useful to have met them and taken oral
evidence. Going further we were struck, after our Chair met a
delegation from the Tynwald in the Isle of Man, that our report
on fiscal devolution might have benefitted from input from the
Isle of Man and the Channel Islands, which have the equivalent
of extensive fiscal devolution. Second, the outcome of the referendum
in September 2014 was that Scotland will remain within the UK
but the governmental structure of the UK has changed in the past
15 years. With devolved matters such as local government the four
countries within the UK are developing their own structures and
arrangements. The result is that we as parliamentarians have less
and less contact with Scotland, Wales and Northern Ireland.
26. We suggest
that the Liaison Committee in the new Parliament consider revising
the guidance on core tasks to encourage greater formal and informal
contact between select committees at Westminster and their counterparts
in the parliaments and assemblies in the UK, and, if appropriate,
in the Isle of Man and the Channel Islands.
9 See Twitter: @CommonsCLG. Back
10
See, for example CLG Committee, 'Call for evidence on fiscal devolution',
27 November 2013; 'Community Rights: Terms of Reference', 9 June
2014. Back
11
For example, in our inquiry into Park Homes we redacted details
that would have identified those living in park homes who may
have been at risk of retaliatory action by site owners¯see
CLG Committee, First Report of Session 2012-13, Park Homes,
HC 177-I. Back
12
CLG Committee, Oral and Written Evidence, 15 October 2012, HC
(2012-13) 626-i Back
13
See, for example, CLG Committee, Oral Evidence, 30 January 2013,
HC (2012-13) 940-i and subsequent Letter from Committee Chair to Nick Boles MP, dated 13 February 2013. Back
14
See, for example, CLG Committee, Seventh Report of Session 2012-13,
The Committee's response to the Government's consultation on permitted development rights for homeowners,
HC 830. This followed the Committee's 15 October evidence session
on Planning, Housing and Growth. Back
15
Professor George Jones and Professor John Stewart (WSC 007) para
13 Back
16
CLG Committee, First Report of Session 2014-15, Devolution in England: the case for local government,
HC 503 Back
17
Professor George Jones and Professor John Stewart (WSC 007) para
13 Back
18
CLG Committee, Sixth Report of Session 2012-13, Councillors on the Frontline,
HC 432-I Back
19
CLG Committee, Fourth Report of Session 2014-15, Operation of the National Planning Policy Framework,
HC 190 Back
20
Richard Bate (WSC 012) para 9 Back
21
CLG Committee news story, 'Secretary of State answers the public's #AskPickles questions',
22 January 2014 Back
22
CLG Committee news story, 'Secretary of State answers the public's #AskPickles questions',
18 December 2014 Back
23
#AskPickles, Storify, January 2014 and #AskPickles, Storify, December
2014 Back
24
Speaker's Commission on Digital Democracy, Open Up, 26 January
2015, section 7.3 Back
25
Richard Bate (WSC 012) para 5 Back
26
CLG Committee, Sixth Report of 2010-12, Regeneration, HC 1014-I,
Annex Back
27
CLG Committee, Oral Evidence, 16 April 2012, HC (2010-12)
1518-I; CLG Committee, Oral Evidence, 11 March 2013, HC (2012-13)
1049-i. Back
28
Political and Constitutional Reform Committee, Oral Evidence,
20 January 2011, HC (2010-12) 656-i, Qq 267-286 Back
29
Environmental Audit Committee, Oral and Written Evidence, 1 December 2011,
HC (2010-12) HC 1480 Back
30
Public Accounts Committee, Fiftieth Report of Session 2010-12,
The Failure of the FiReControl Project, HC 1397 Back
31
The National Assembly for Wales, Communities, Equalities and Local
Government Committee, Transcript of evidence taken on 6 December 2012,
Qq 251-341; for the report see CLG Committee, First Report of
Session 2012-13, Park Homes, HC 177-I. Back
32
London Assembly, Transcript of question and answer session at meeting on 15 January 2014;
for the report see CLG Committee, Fourth Report of Session 2013-14,
Post-legislative scrutiny of the Greater London Authority Act 2007 and the London Assembly,
HC 213. Back
33
Westminster City Council, Committee agenda: Scrutiny Commission 9 April 2014;
for the report see CLG Committee, Sixth Report of Session 2012-13,
Councillors on the frontline, HC 432-I. Back
34
Correspondence from various organisations relating to letting agents' fees and charges in Scotland Back
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