The work of the Immigration Directorates: Calais - Home Affairs Contents


2  Exit checks

32. In our last report, we commented on the Government's progress towards delivering on its pledge to deliver 100% exit checks by 31 March 2015. Data on air passengers is generally good. However, data is not so good for rail and ferry passengers, partly because of the ticketing systems and partly because customers can decide to travel, buy a ticket and check in very near to departure. Each year, 10 million passengers travel through Eurotunnel on the Shuttle, 10 million passengers via Eurostar, and 12-13 million people on ferries through Dover.[57] Few of these passengers undergo exit checks.

33. Both Sir Charles Montgomery, Director General of Border Force, and James Brokenshire MP, Minister for Immigration and Security, have told this Committee that the pledge would be met. In November, Mr Brokenshire said that the Home Office was working with Eurotunnel, Dover Harbour Board, and transport operators at Dover, to deliver the objective of exit checks by 31 March 2015 and ensure:

    We have an effective mechanism in place that gives us the advance passenger information or gives us the passport details that are taken at point of exit, to be able to provide us with better information on who is leaving the country, to inform our work around over-stayers and elsewhere.[58]

On 10 February, the Minister repeated his assertion that the pledge would be met, but one week late, and with caveats. He said:

    We are, as the programme is moving forward, seeking to take 100% of those within the scope of the programme. The reason I frame it in those terms is that there are certain exceptions. It does not cover, for example, the common travel area. […] We remain confident that we will be delivering exit checks on 8 April.[59]

34. The focus has always been on commercial traffic, because the overwhelming majority of travellers choose to come and go using commercial transport. The slippage of the date when the system goes live, by a few days, is a sensible move which will avoid the new system being activated just before the busy Easter weekend.[60] However, the caveat that the Government now intends to deliver 100% exit checks only for "those within the scope of the programme" is rather more concerning. It means that passengers travelling to the Republic of Ireland, and movements involving non-commercial aviation and maritime traffic, will not be covered by exit checks. The Financial Times reported an interview with James Brokenshire which suggested exit checks would not apply to EU migrants.[61] By confining the scope of the programme, the Government has introduced a grey area around which travellers might not be caught by exit checks. The Government must provide this Committee, no later than 27 March 2015, an exhaustive list of those categories of travel which will be including within the scope of 100% exit checks and of those which will not. The Government should also provide an estimate of the percentage of all travellers who will and will not fall within the scope of the programme.

Exit checks for rail and maritime travellers

35. At the moment, the percentage of the millions who pass through Eurotunnel who are subject to exit checks is 0%. On 8 April, this is expected to increase to 100%.[62] The transport carriers, whose staff would be carrying out the exit checks, told us that they had concerns about the way exit checks were being introduced, the lack of time given to prepare, how the checks would be supervised, what roles and powers their staff would have, what equipment would be needed, what data they would collect and where it would be sent. They would trial possible systems in November 2014. We asked the private transport companies about the level of co-operation they had received from the Home Office and the UK Border Force, the lessons learned from the trials, and if their concerns about the implementation of exit checks had been met. We received a letter from John Keefe, Eurotunnel, on 6 March and from Tim Reardon, UK Chamber of Shipping, on 3 March 2015.

36. Tim Reardon told us that the trials had been carried out by the three ferry operators which use Dover. They compared the time duration for a normal check-in process as carried out at present, the duration of a check-in that included swiping the passports of the occupants of the vehicle, and the duration of a check-in that included swiping the passports of the occupants of the vehicle and a visual check that the occupants matched the passports.[63]

37. Exit checks in the trials almost doubled the time for the average car check-in. With lorries, the exit check almost trebled the average time for check in at one ferry company (unfortunately, the ferry company that carries the most freight traffic). Computer modelling of the process suggests that there will be significant queues on days when overall car numbers exceed 7,500, which happened on 25 days in 2013, and 21 days in 2014. Exit checks on the busiest day of 2014 would have created a queue of vehicles over 8.5km long. As of 3 March, discussions as to how to manage such queues were unresolved. In his letter of 6 March, John Keefe, Director General, Eurotunnel, said:

    Our principal concern in this market is the likelihood of significant delays occurring on peak holiday departure days when traffic is heavy, shuttle load factors are high and cars carry 5-7 people per vehicle.[64]

He also raised concerns about implementing 100% checks on lorry drivers and freight traffic:

    Forecasts show an increase of 30% in traffic over the coming 5 years. Manual exit checks will not be able to cope with the increased levels of traffic and congestion is likely

38. On 10 February, Sir Charles told us that they had been testing the mobile and static operator systems, to ensure the systems the transport companies used would be compatible with those of Border Force.[65] As of 3 March, Tim Reardon pointed out that the written outline for the exit checks scheme was received on 29 August 2014, but the technical specification to enable development of the exit checks software with their existing systems was not received before 19 December 2014. This is three months before the system has to be working and one month after the trials had been completed.

Coach travel

39. On 10 February 2015, we were told that there will be an exception for coach parties of children aged under 16.[66] We have not been told of any other exceptions. Coach travel represents an area of concern for the transport carriers. A lorry generally has one or two passengers. A car may have four or five. A coach could contain 50 plus individuals, all over the age of 16 and all travelling independently. When asked about what to do with such coaches, Sir Charles said:

    The coach sector is the most difficult of all logistically. That has been the focus of trials and tests at each of the major ports that operate coach travel. The trials are still underway. They are continuing to refine and change practice to make sure that the regime works as smoothly as possible. I am confident we will have a solution come the go live date.[67]

Sir Charles's confidence was not shared by the Chamber of Shipping. Tim Reardon told us that

    No practicable process has been identified for conducting an exit check on coach passengers at the port.

John Keefe, Eurotunnel, said:

    For coach passengers (60 per vehicle), there is still no clear solution

Furthermore, Eurotunnel said that the Home Office have left them to find a solution, which will involve getting all coach passengers to disembark, be checked, then get back on board, which:

    For a transport system that relies on fluidity, this will cause significant delays to each coach movement and therefore carries a heavy risk of knock on delays elsewhere in the system.

Mr Reardon noted that coach traffic was not part of the trials in November (because there was no process to be trialled), and ferry operators are unaware of any of the trials relating to coach traffic of which Sir Charles had told the Committee.[68]

40. The UK Chamber of Shipping argue that exit checks on coach passengers would be better sourced from the coach operators who already have the passenger list. On the face of it, this looks feasible, but Mr Reardon told us that, in view of the opaqueness of the Home Office planning process, it was impossible to make any informed comment other than that it was unsatisfactory for this work to have been left so late. He added that:

    The impossibility of performing an exit check on coaches at check-in at Dover has been obvious, and known to the Home Office, since the outset.[69]

41. Both UK Chamber of Shipping and Eurotunnel have made it clear that they believe responsibility for any problems that result from the introduction of exit checks in early April should lie with the Home Office. Tim Reardon said:

    It has separately advised ferry operators to tell any passenger who queries the exit check that they are carrying it out as part of their business process, a response which would be untruthful as exit checks are being carried out purely at the Home Office's behest.

And John Keefe said:

    Beyond 8 April, Eurotunnel will no longer be able to mitigate the impact and will be dependent on the Home Office to ensure that Exit Checks do not create delays to travel and trade across the channel.[70]

42. The Coalition Agreement said "We support E-borders and will reintroduce exit checks." We have been told several times by the Government that it will deliver 100% exit checks for all passengers leaving the UK by the end of March 2015. However, as of February 2015, a number of significant exclusions have crept into this pledge, excluding those travelling within the common travel area with the Republic of Ireland, and under-16s travelling by coach.

43. It is becoming obvious that the Home Office cannot guarantee exit checks will be in place on 8 April 2015. Logistical problems remain around how to inspect passports for fifty individuals in a coach, who cannot be seen from the check-in booth. This has been known from the start. It is not clear if the systems that collect the passport data will be compatible with the ferry companies' existing systems. The Home Office is faced with a decision whether to push the date back further and allow for effective preparation, admit there are problems in some transport, such as coaches, which could involve introducing exit checks gradually, or assert that nothing is wrong and carry on as normal.

44. We would not be surprised if further forms of travel or categories of passenger were declared out-of-scope to allow for exit checks to be declared a success. We recommend that the Government publish a single, definitive document listing what is in scope and what is out of scope of the exit checks scheme.

45. In our previous report on the work of the Immigration Directorates we warned that, if implemented wrongly, there was a chance that exit checks could introduce delays and queues, that these will be highly visible and could have a serious impact on UK business, trade and tourism. There has been plenty of time to discuss how exit checks would be implemented. The responsibility for making sure that exit checks are introduced without any problems lies with the Home Office.


57   Home Affairs Committee, The work of the Immigration Directorates (Jan-June 2014), Qq54-63 [18 November 2014] Back

58   Home Affairs Committee, The work of the Immigration Directorates (Jan-June 2014), Q204 [18 November 2014]  Back

59   Qq67-69 [10 February 2015]  Back

60   Home Affairs Committee, The work of the Border Force, Qq98-101 [10 February 2015] Back

61   Focus shifts to visa exit checks, Financial Times, 24 November 2014 Back

62   Qq73-77 [10 February 2015] Back

63   Letter from UK Chamber of Shipping to Keith Vaz, 3 March 2015 Back

64   Letter from Eurotunnel to Keith Vaz, 6 March 2015 Back

65   Home Affairs Committee, The work of the Border Force, Q99 [10 February 2015] Back

66   Home Affairs Committee, The work of the Border Force, Q93 [10 February 2015] Back

67   Home Affairs Committee, The work of the Border Force, Q103 [10 February 2015] Back

68   Letter from UK Chamber of Shipping to Keith Vaz, 3 March 2015 Back

69   Letter from UK Chamber of Shipping to Keith Vaz, 3 March 2015 Back

70   Letter from Eurotunnel to Keith Vaz, 6 March 2015 Back


 
previous page contents next page


© Parliamentary copyright 2015
Prepared 23 March 2015