7 Border Agency Backlogs
| No. of cases
Q1 2012[84]
| No. of cases
Q3 2013
| No. of cases
Q4 2013
| No. of cases
Q1 2014
| No. of cases
Q2 2014
| No. of cases
Q3 2014
| Difference from a year ago
| % change
|
| Live asylum cohort |
21,000 | 29,986
| 28,391 | 25,876
| 23,974 | 21,363
| -8,623 | -29%
|
| Live immigration cases |
| 6,824 |
6,450 | 6,437
| 5,808 | 4,930
| -1,894 | -28%
|
| FNOs living in the community
|
3,900 | 4,169
| 4,153 | 4,247
| 4,428 | 4,702
| 533 | 13%
|
| Migration refusal pool |
150,000 | 182,251
| 179,932 | 175,839
| 173,562 | 173,514
| -8,737 | -5%
|
| No of cases still to be loaded on CID
| | 9,490
| 24,845 | 2,928
| 3,255 | 6,456
| -3,034 | -32%
|
| Temporary and permanent migration pool
| | 131,515
| 88,398 | 85,436
| 93,195 | 140,655
| 9,140 | 7%
|
| Total |
| 364,235 | 332,169
| 300,763 | 304,222
| 351,620 | -12,615
| -3% |
65. The backlog total remains over 351,000. The
biggest contributor to the total backlog remains the Migration
Refusal Pool currently at 174,000. In early 2012, when we started
publishing a table of outstanding cases, the Migration Refusal
Pool was at 150,000. Three years and a £4 million contract
to Capita later, the Migration Refusal Pool has increased in size.
We repeat our previous recommendations that these backlogs must
be cleared as a priority.
66. Over this Parliament, the Committee has monitored
the performance of three chief officers for immigration and visas.
We welcome the abolition of the UKBA. However, the structural
change must go hand in hand with the change of personnel in such
cases. We commend the work of the current head of UKVI, Sarah
Rapson. Under her leadership, the directorate has responded well
to the challenges posed by the Committee. We have seen improvements
to customer service, in particular the key role of the MPs account
manager. What MPs and their constituents want is simple answers
to straightforward questions such as "Where is my case in
the system?" "How long will it take?" and "When
will it be determined?" We are, at last, seeing an improvement
in this system. The good work of the international section headed
by Simon Hayes should also be acknowledged. However, this work
may well be compromised if the number of ECOs is reduced and the
overseas operations curtailed. Not everything can be done in Sheffield.
We hope that our successor Committee will continue to produce
regular scrutiny of the immigration service so that the gains
made over the last five years will not be dissipated.
84 Home Affairs Committee, Fifth Report of Session
2012-13, The work of the UK Border Agency (December 2011-March 2012),
HC 71 Back
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