Health - Fourth Report
Complaints and Raising Concerns

Here you can browse the report together with the Proceedings of the Committee. The published report was ordered by the House of Commons to be printed 13 January 2015.


Contents


Terms of Reference

Summary

1 Introduction

2 Complaint handling

3 The second stage: the Health Service Ombudsman

4 Professional regulators and complaints

5 Treatment of staff raising concerns

Conclusions and recommendations

Formal Minutes

Witnesses

Published written evidence

List of Reports from the Committee during the current Parliament


 
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Prepared 23 January 2015