Government motoring agencies - the user perspective - Transport Committee Contents

5  Conclusion

54. By and large the Government's motoring agencies serve their users well. We would like to see a better understanding of the needs of business users. The agencies have taken on the challenge of providing digital services and have developed services that are well liked by users. The agencies need to look to the needs of businesses, enforcement agencies and others to ensure that data is being shared effectively to target unsafe and illegal driving, ensure efficient collection of taxes and to aid enforcement agencies.

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Prepared 7 October 2014