Introduction
1. We welcome the Committee's interest in the motoring
agencies and the important work they do to keep people safe on
our roads. Our vision is for motoring services that put the consumer
and business at the heart of what they do.
2. The Department for Transport published its response
to the Motoring Services Strategy in 2013 which set out our strategic
direction and aims. Since then we have achieved a considerable
amount:
· We
merged the Driving Standards Agency and the Vehicle and Operator
Services Agency into one agency, the Driver and Vehicle Standards
Agency (DVSA). This enabled us to set out a clear vision for driver
and vehicle testing, and provide a more efficient and improved
delivery of motoring services to users and business.
· We invited
tenders for a new commercial model for the Vehicle Certification
Agency (VCA)
· The Reilly
Review of the Driver and Vehicle Licensing Agency (DVLA) made
recommendations for a future business strategy which will enable
digital service transformation and a step change in efficiency
for the Agency.
3. We have made good progress in achieving our aims,
but agree with the Committee that the time is right to consider
how the motoring agencies might operate in the future - building
on their successes and focusing on how we can utilise digital
capacity more widely and reduce costs and burdens on business.
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