Universal Credit Project Assessment Reviews Contents

Contents

Terms of Reference

Summary

1 Introduction

Our receipt of the reviews

Our approach

2 The reviews

What is a Project Assessment Review?

What is, and is not, in the reviews

3 The progress of the UC programme

A chaotic start

Reset

A twin-track programme and slower timetable

Praise for programme amid further delays

Rolling out the digital service

Traffic light assessments

4 Recurring themes in the reviews

Timetable, scale and automation

Delays

Automation and verification

Industrialisation

Performance criteria

Engagement with local authorities

Achieving transformational change in government

5 Oversight

The review process

Business case and transparency

Future of Universal Credit

Conclusions and recommendations

Formal minutes

List of Reports from the Committee during the current Parliament





29 January 2018