Contents
2 Communication issues with patients
Delays, cancellations and a lack of access to key medical services
Communication of medical guidance (including “shielding” information)
Communication issues with patients: conclusions
3 Waiting times and managing the backlog of appointments
Reduction in elective surgery, mental health services cancer services and dental treatments
Dentistry and the impact of the pandemic
Waiting times and managing the backlog: conclusion
4 Issues facing NHS and care staff: PPE and testing
Personal protective equipment (PPE)
Staff access to the most appropriate type of PPE
Response from the Government and NHSE/I
Routine testing of all NHS and care staff
5 Issues facing NHS and care staff: fatigue and “burnout”
NHS and care workforce wellbeing during the pandemic
Support for BAME NHS staff members
6 The NHS: Lessons learnt and building for the future
Long-term support for accident and emergency departments
A “beefed-up” 111 dial service
Technology and digital alternatives (“telemedicine”)
Assessing the future of telemedicine
Conclusions and recommendations
List of Reports from the Committee during the current Parliament
Published: 1 October 2020