Delivering core NHS and care services during the pandemic and beyond Contents



1 Introduction

2 Communication issues with patients

Delays, cancellations and a lack of access to key medical services

Communication of medical guidance (including “shielding” information)

Communication issues with patients: conclusions

3 Waiting times and managing the backlog of appointments

Reduction in elective surgery, mental health services cancer services and dental treatments

Elective surgery

Mental health services

Cancer services

Dental services in England

Dentistry and the impact of the pandemic

Financial challenges

Leadership from NHSE/I

Response from NHSE/I

Waiting times and managing the backlog: conclusion

4 Issues facing NHS and care staff: PPE and testing

Personal protective equipment (PPE)

Staff access to the most appropriate type of PPE

PPE and BAME NHS staff

Response from the Government and NHSE/I

Routine testing of all NHS and care staff

Testing and social care

Testing and NHS staff

Testing and scientific advice

5 Issues facing NHS and care staff: fatigue and “burnout”

NHS and care workforce wellbeing during the pandemic

Mental health support

Support for BAME NHS staff members

6 The NHS: Lessons learnt and building for the future

Long-term support for accident and emergency departments

A “beefed-up” 111 dial service

Technology and digital alternatives (“telemedicine”)

Assessing the future of telemedicine

The independent sector

Conclusions and recommendations

Formal minutes


Published written evidence

List of Reports from the Committee during the current Parliament

Published: 1 October 2020