HMRC performance 2019–20 Contents

---

Contents

Summary

Introduction

Conclusions and recommendations

1 COVID-19 support schemes administered by HM Revenue & Customs

COVID-19 support schemes and the exclusion of some taxpayers

Lack of certainty about the support schemes

2 The impact of COVID-19 on HMRC’s operations

HMRC’s estate strategy

HMRC’s workload

3 IT modernisation and financial estimates

HMRC’s IT infrastructure

HMRC’s financial estimates

Formal minutes

Witnesses

Published written evidence

List of Reports from the Committee during the current Parliament