Evidence of the impact of the wait
Advance repayments and debt
Support for claimants
Improving the assessment system
2 The impact of the wait
Savings and financial resilience
Evidence from stakeholders
Mental health and wellbeing
3 Moving to Universal Credit without a change in circumstance
“Managed migration” to Universal Credit
More flexible payments
Our proposed solution
4 Starter payments in Universal Credit
The case for non-repayable initial payments
Non-repayable initial payments: possible drawbacks
Special Rules for Terminal Illness
5 Advance payments
Who takes out an Advance?
Are Advances helping claimants?
The impact of Advance repayments
Advance repayments and other debts
The changes announced in the Budget
Support for people who are struggling with repayments
The Breathing Space scheme
Learning from the private sector
Advances and the housing element
A new approach to Advances: new claim loans
6 Increased financial support
Universal Credit standard allowance and Local Housing Allowance increases
7 Support for claimants
Universal Support: the reality
Help to Claim
Universal Support: what now?
Specific claimant groups
Tracking vulnerable claimants
DWP’s work with support organisations
8 Payment timeliness
Improvements to payment timeliness
Disabled people and people with health conditions
The Work Capability Assessment
9 Tax credit debts
The problem of tax credit debts
Tax credit debt: what should be done?
What is backdating?
Why do people not claim on time?
How does the Department encourage people to claim on time?
11 Improving payments
How does the Department pay people Universal Credit?
How do monthly payments work for people?
Alternative Payment Arrangements - more frequent payments
High reversion rate from more frequent payments
12 Speeding up payments - shortening the fifth week
13 Improving the assessment system
How the monthly assessment system works for claimants
Alternatives to the monthly assessment system
How has the Department responded to proposals to change the assessment system?
Conclusions and recommendations
Published written evidence
List of Reports from the Committee during the current Parliament
Published: 19 October 2020