Joint Committee on the Draft Charities Bill Written Evidence


DCH 344 General Enquirers Brochure

Please contact ACO if

  • you would like to know more about our work


you represent or know of a charity interested in joining us

  • you know of someone in need who might be helped by one of our members

  • you need help yourself

  • you have experience of charitable help you could share

Director: Valerie Barrow

Address: Unicorn House,

Station Close,

Potters Bar,

Herts.,

EN6 3JW

Tel: 01707 651 777 Fax : 01707 660 477

e-mail : info@aco.uk.net

Charity No. 299117

Unicorn House,

Station Close,

Potters Bar,

Herts. EN6 3JW

Tel: 01707 651777

FAX: 01707 660477

e-mail: info@aco.uk.net

web site: aco.uk.net

Incorporating OBFA



Web site: joblinks.org.uk



Introducing .....................




................. a really helpful

organisation

How he£pful?

People in need often don't know where to look for help. Some don't even know that help is available at all. And many charities which exist to provide practical assistance, expert advice and financial support find it difficult to reach all of those who are eligible for their help. ACO, the Association of Charity Officers, exists to put charities in touch with people in need and people in need in touch with charities.

Getting help can be very complicated. Charities have often been established to provide assistance for specific groups, and finding a way to those which are relevant in any particular instance may be difficult. On the other hand many people in need are pleasurably surprised to discover that there is an appropriate charity for their particular need ready and able to help.

ACO has built up a membership of over 200 charities who have come together to share and co-ordinate elements of their activities. Together they provide financial and other forms of help for people of all ages and from all sections of the community. Many have a special concern for specific groups - children and young people, widows and single parent families, older people, or people with physical disabilities, learning difficulties or mental health problems. Specialised charities distribute many millions of pounds and help large numbers of people; many are eager to locate additional eligible beneficiaries.

Who can ACO he£p?

ACO's detailed information on charities, their objectives and their eligibility criteria is particularly useful for organisations and individuals who do not themselves have to hand all of the information on possible sources of help.

  • Citizen's Advice Bureaux
  • Social Services and Social Work Departments
  • Health Authorities and Trusts, Primary Care Trusts
  • Churches and other religious groups
  • Social workers, doctors, health visitors, nurses and other health and social welfare professionals
  • Voluntary workers advising people in need
  • Individual members of the public

What sort of he£p?

The help charities can offer takes many forms - financial grants, regular allowances, debt counselling, sheltered housing, residential accommodation, nursing homes, rehabilitation, friendly visiting, care or support at home, information and advice on a range of problems - in fact just about any area on which people in need may need help.

Charities take care that their assistance does not affect people's statutory benefits. In fact they can often help people in need to exercise their statutory rights and obtain allowances to which they are entitled. ACO itself has no funds for grant aid, but it regularly puts people in touch with charities which have.

Who's eligible for he£p?

Charities operate in a variety of different ways. Some are focussed on particular groups; others have a general remit. Some are national, others local or regional. Some were set up to help specific professions or occupational groups. So to put people in need in touch with a relevant charity as quickly as possible, it may be helpful for ACO to ask for detailed information about the possible applicant:

  • area of residence
  • place of birth
  • family background and responsibilities
  • career and work history
  • service in the armed forces
  • past or present membership of a trade union or professional association
  • religious affiliations

Any of these may be relevant in assisting ACO in making a link to an appropriate charity.

Towards more effective he£p

ACO helps its network of members to co-operate and share information. This sort of partnership cuts down on the workload and ensures that the maximum possible help gets to people in need with the minimum of bureaucracy.

ACO works towards high standards in the work of its member charities. It promotes training for staff, volunteers and trustees, provides regular advice and information on policy and operational issues, and helps to access expert services like legal, financial and property advice, management consultancy and public relations.

ACO campaigns on behalf of charities and people in need. It is regularly consulted by government departments and agencies and by enquiry and review bodies. The strength of its membership makes it an effective corporate voice for the charitable sector.


 
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Prepared 20 August 2004