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Health of the Nation: Targets

Baroness Cumberlege asked Her Majesty's Government:

Baroness Jay of Paddington: On 7 July, my honourable friend the Minister for Public Health outlined our plans for the Health of the Nation in her speech to a Health Strategy Conference. A copy of the speech has been placed in the Library. We shall publish a Green Paper on Our Healthier Nation in the autumn.

10 Jul 1997 : Column WA90

Regional Service Centres: Performance Data

Lord Grenfell asked Her Majesty's Government:

    What progress the Ministry of Agriculture, Fisheries and Food have made in meeting the service delivery targets set out in Commitment to Service.

The Parliamentary Secretary, Ministry of Agriculture, Fisheries and Food (Lord Donoughue): The table below sets out the performance achieved by Regional Service Centres against the targets set in Commitment to Service, second edition.

RSC performance data (%) for financial year 1996/97 (unless otherwise specified)

Arable Area Payments SchemeMain payments99
OilseedsAdvanced payments99
Final payments99
Beef Special Premium SchemeAdvance payments (1996)98
Balance payments (1995)99
CID applications issued (1996)99
Premium paid CIDs issued (1996)99
Suckler Cow Premium SchemeBalance payments 199599
Advance payments 199699
Hill Livestock Compensatory AllowancesClaims 199697
Sheep Annual Premium SchemeClaims marketing year 1996 (See 1. Below)97
Agricultural Improvement SchemePlan claims100
Environmentally Sensitive AreasApplications97
Environmentally Sensitive Areas Conservation PlanApplications97
Farm & Conservation Grant Scheme 1989Plan claims99
Non-plan claims (See 2. Below)58
Farm & Conservation Grant Scheme 1991Plan claims97
Farm Woodland Premium SchemeApplications94
Claims (1996)99
Injurious WeedsComplaints99
Pilot Nitrate Sensitive Areas SchemeClaims (1996)100
New Nitrate Sensitive Areas SchemeApplications (1996)93
Protection of Badgers Act 1992Licence applications99
Five Year Set Aside SchemeClaims100
Strychnine PermitsApplications97
Agricultural Wage InspectionsComplaints91
Wildlife & Countryside ActLicence applications98
CorrespondenceAnswered within 10 working days97
ComplaintsNumbers receiving response within 10 working days88


1. Final payments made by 30 April 1997.

2. The relatively high failure rate for F&CGS 1989 non-plan claims is due to a large number of claims being received in the month before the scheme closed, making it impossible to meet the charter target in many cases.

General Notes:

(i) The total percentage has been calculated by setting the entire number of applications or claims cleared within the target time, against the total number received. Applications and claims not cleared due to reasons beyond our control (incorrect information supplied by applicant, etc.) are not included as failures to meet target.

(ii) The Farm & Conservation Grant Scheme (1991) Plan applications, the Farm Diversification Grant Scheme (Capital Items) Claims, and the Farm Diversification Grant Scheme (Feasibility & Marketing) Claims have all been omitted from the table, as the numbers involved are de-minimis.

(iii) 3 complaints were referred to the MAFF Adjudicator during the year.

2 of these complaints were resolved, the other was referred to the Minister.

1 complaint from a previous year has been referred to the Parliamentary Commissioner for Administration and is currently under investigation.

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