Court Service: Business Plan 2004–05
The Parliamentary Under-Secretary of State, Department for Constitutional Affairs (Baroness Ashton of Upholland): My honourable friend the Parliamentary Under-Secretary of State (Christopher Leslie) has made the following Written Ministerial Statement.
The following table sets out the targets that have been set for the Court Service for 2004–05. Copies of the Court Service business plan for 2004–05 have been placed in the Libraries of both Houses.
| Headline Targets | Target 2004–05
|
| To support local criminal justice boards in meeting their targets, including: |
|
| Reducing proportion of Crown Court ineffective trials; | From 24 per cent to 17 per cent by March 2006
|
| Ensuring cases are disposed of promptly (measured as a percentage of Crown Court defendants and appellants whose cases are heard within target time); | 78 per cent
|
| Reducing period from charge to sentence for persistent young offenders; and | 71 days
|
| Increasing sitting days in the Crown Court, (in line with increase in number of crimes for which an offender is brought to justice) to 1.2 million by 2005–06. | 104,200 sitting days
|
| (Contributes to PSA 1 and 2) |
|
|
|
| Increasing year on year the level of satisfaction in four key areas of service delivery | To increase:
|
| Knowledge of court staff at the public counter
|
| Knowledge of court staff on
|
| the telephone
|
| Speed of resolution of
|
| complaints
|
| Helpfulness of written replies
|
|
|
| (Contributes to PSA 4) |
|
| Reducing issue of non-family claims in the civil courts | From a baseline of 1,790k in 2002–03 to 1,580k by March
|
| 2006
|
| Reducing proportion of non-family cases allocated for hearing and resolved by a hearing | From a baseline of 48.9 per cent in 2003 to 47 per cent by March 2006
|
| Reducing the number of non-family hearings | From a baseline of 71,300 in 2003 to 64,700 by March 2006
|
| Increasing the proportion of contact and ancillary relief orders made by consent | From a baseline of 70.6 per cent in 2003 to 73.4 per cent by March 2006
|
26 Oct 2004 : Column WS42
Public Guardianship Office: Annual Report and Accounts 2003–04
Baroness Ashton of Upholland: The Public Guardianship Office's annual report and accounts for 2003–04 have been laid before Parliament today. This document gives full details of the agency's performance and expenditure for that year. Copies of the report have been placed in the Libraries of both Houses.
