Jackson and another (Original Appellants and Cross-respondents) v. Royal Bank of Scotland (Original Respondents and Cross-appellants)
25. The way in which the Court of Appeal dealt with the case suggests it misunderstood the effect of the rules that were identified in Hadley v Baxendale (1854) 9 Exch 341, 354. They are very familiar to every student of contract law. Most would claim to be able to recite them by heart. But it may be helpful, as background to the discussion that follows, if I were to set out the rules again here:
The first rule, prefaced by the word "either", is the rule that applies in this case. It is the ordinary rule. Everyone is taken to know the usual course of things and consequently to know what loss is liable to result from a breach of the contract if things take their usual course. But the way the second rule is expressed, prefaced by the word "or", shows the principle that underlies both limbs. It refers to what was in the contemplation of the parties at the time they made their contract.
26. As Asquith LJ said in Victoria Laundry (Windsor) Ltd v Newman Industries Ltd  2 KB 528, 539 in cases of breach of contract the aggrieved party is only entitled to recover such part of the loss actually resulting as was at the time of the contract reasonably foreseeable as likely to result from the breach. In tort, the question whether loss was reasonably foreseeable is addressed to the time when the tort was committed. In contract, the question is addressed to the time when the parties made their contract. Where knowledge of special circumstances is relied on, the assumption is that the defendant undertook to bear any special loss which was referable to those special circumstances. It is assumed too that he had the opportunity to seek to limit his liability under the contract for ordinary losses in the event that he was in breach of it.
27. The Bank's primary argument on damages was that the loss of the repeat business on which Samson based its claim was too remote. This was because it was not in the Bank's reasonable contemplation that the disclosure of the profit that Samson was making would lead to the termination by Economy Bag of its trading relationship with Samson. Their relationship, it was said, was based on mutual trust and confidence. There was no reason for the Bank to think that breach of its duty of confidence to Samson would result in any loss at all. The real reason for the loss of repeat business was Mr Taylor's anger when he detected the amount of the mark-up. This was something that could not have been predicted.
28. The trial judge rejected that argument, and the Court of Appeal did so too for the reasons explained by Potter LJ in paras 25 and 26 of his judgment. The judge proceeded to examine the figures for the profit which Samson projected on the basis of the figures relating to Economy Bag's trade in dog chews for the four years from March 1993 to March 1997 which I have set out in para 10 above. Holding that there was a significant chance that Samson's business relationship with Economy Bag would have continued for some time, but that the likelihood of its coming to an end would have increased as time passed, he attributed what he said was an appropriate sum by way of each year in which the claimants had shown that damages should be awarded as follows: 1993-1994 $27, 000; 1994-1995 $42,000; 1995-1996 $29,000; 1996-1997 $26,500. His total award, prior to the addition of interest, was $124,500.
29. The Court of Appeal applied the first rule in Hadley v Baxendale 9 Exch 341 as explained by Asquith LJ in Victoria Laundry  2 KB 528. Potter LJ said that loss of the chance or opportunity of repeat business should in principle be available, and that the issue in this case was for how long it was or should have been in the reasonable contemplation of the parties that the trading relationship would continue. In para 29 he referred to the statement by Evans LJ in Kpohraror v Woolwich Building Society  4 All ER 119, 127J-128A that the starting point for any application of Hadley v Baxendale is the extent of the shared knowledge of both parties when the contract was made. In para 31 he observed that the claim, as presented at the trial, was one for loss of business profits made up of specific transactions none of which had yet been concluded at the time of the Bank's breach. It depended on the chance or contingency that Economy Bag would act so as to enable Samson to make that profit as explained in Allied Maples Group Ltd v Simmons & Simmons  1 WLR 1602 where, at p 1614C, Stuart- Smith LJ said that the plaintiff must prove as a matter of causation that he had a real substantial chance as opposed to a speculative one. Thus far the judgment proceeded on orthodox lines, and there are no grounds for criticism.
30. But at the end of para 31 and the beginning of para 32, in a passage where he identified the approach that he then took to this issue, Potter LJ said:
31. In para 33 Potter LJ said that it seemed to him that there was no sufficient basis on which the judge could or should have predicated his award covering a period anything like as long as four years. In para 34 he said that the judge could and should have approached the case on the broad basis that, while it could reasonably be contemplated that the established relationship of Samson and Economy Bag would have continued for a time, and thus that some award of damages for future business fell to be made, that time should in all the circumstances be limited to a period of one year from the date of the breach, all loss thereafter being regarded as too remote. In para 35 he said:
32. Miss Andrews submitted that the Court of Appeal fell into error at this point. All that the claimant had to show was that at the time of the contract the contract-breaker should have contemplated that damage of the kind suffered would have occurred as a result of his breach. Once it had decided, correctly, that it was a natural and probable consequence of the Bank's breach that Samson would suffer a loss of repeat business, there was no cut-off point. The Bank's liability was open-ended, as it had not limited its liability by the contract to any particular period. The restriction which the Court of Appeal had imposed ex post facto on the Bank's liability cut across the rules in Hadley v Baxendale 9 Exch 341, which allocated risk between the parties at the time of the contract when they were still in a position to make provision for it in their bargain if they wished to do so.
Was the loss of repeat business too remote?
33. Mr Hapgood accepted that the proper time to which to look on the question of remoteness was the time when the parties entered into the contract. But he said that it would have been quite impossible at that stage to say what it would have taken to get Economy Bag to take action to dispose of the mark-up which was being charged by Samson. The parties' reasonable contemplation would have been that, as Economy Bag knew the identity of the supplier and where it could be contacted, no loss would flow from the disclosure to it of the amount of Samson's mark-up. The courts below, when dealing with the issue of remoteness, had fallen into the error of treating use of transferable letters of credit as a means of concealing the supplier's identity. That was not so in this case, as the seller's identity was known all along. He conceded that there had been a breach of contract. But he said that the information which was released when they provided Economy Bag with Pet Products prices could not reasonably be regarded as confidential, and that on the facts of this case there was no loss that was foreseeable.
34. I am unable to accept this argument. It is closely linked to the issue about the Bank's breach of contract which I dealt with earlier. There was no evidence that the parties contemplated at the time of the contract that knowledge of the supplier's identity and its contact details would lead inevitably to knowledge of the prices which were being charged by it. The fact that Economy Bag had the means of obtaining the information if it chose to do is beside the point. The effect of the contract that the Bank entered into was that it was obliged not to pass this information on, and Samson had an obvious and legitimate commercial interest in maintaining its confidentiality. There is no reason at all to suppose that, if it had been asked at the time of the contract, Samson would have agreed to the release of this information by the Bank to Economy Bag. I would hold in agreement both with the trial judge and the Court of Appeal, whose concurrent findings on the relevant facts I would regard as conclusive on this issue, that the loss of repeat orders from Economy Bag was not too remote. As soon as the confidential information was released there was no repeat business. The claimants are entitled to an award of damages to put them in the same position as they would have been if there had been no breach of contract. The question that remains is one of assessment. I would reject Mr Hapgood's contention that the matter is so speculative that the award should confined to one of general damages.
How is that loss to be quantified?
35. The first question is whether the Court of Appeal was wrong to limit the period for which damages were recoverable by reference to what was within the reasonable contemplation of the Bank at the time of the breach. Potter LJ said in para 31 that, whatever the judge's view was of the percentage chance that Samson would in fact in the following years have been Economy Bag's supplier of dog chews, the Bank's reasonable contemplation at the date of the breach introduced a cut-off point beyond which the Bank was not liable. He said that this was the effect of the rule as to remoteness in Hadley v Baxendale 9 Exch 341.
36. In my opinion there are two errors in this approach to the assessment of damages. This first may appear to be the somewhat technical point, that it is the date of the making of the contract, not the date of the breach, that was identified as the relevant date in Hadley v Baxendale. I say that it may appear to be somewhat technical because in this case the date of the making of the contract and the date of the breach were only about two months apart. There is no evidence that the facts that were relevant to what the Bank had in reasonable contemplation changed to any significant extent between 22 January 1993 when the letter of credit was issued and 15 March 1993 when the Bank sent Pet Products' invoice to Economy Bag. But the error was an error of principle. The choice of dates is more important than the differences, if any, in those facts. The parties have the opportunity to limit their liability in damages when they are making their contract. They have the opportunity at that stage to draw attention to any special circumstances outside the ordinary course of things which they ought to have in contemplation when entering into the contract. If no cut-off point is provided by the contract, there is no arbitrary limit that can be set to the amount of the damages once the test of remoteness according to one or other of the rules in Hadley v Baxendale has been satisfied.
37. The second error flows from the first. The Bank did not include any provision in the letter of credit limiting its liability for the loss of repeat business to any particular period. So the only limit on the period of its liability is that which the trial judge identified. This is when, on the facts, the question whether any loss has been sustained has become too speculative to permit the making of any award. He held that as time passed it was increasing likely that Economy Bag would have acquired the motive and the means to squeeze Samson's profit margins and would ultimately have ended their business relationship. Miss Andrews did not challenge this approach, although she contended that the judge should have extended his award over a longer period. It seems to me that it is amply supported by the facts of the case. Samson were in a precarious position. Mr Taylor knew who the suppliers were and he had met Mr Veerachai. He knew where he could be contacted. It was only a matter of time before the harsh reality of doing business persuaded him that he should take a closer interest in what his arrangements with Samson were costing him and ask himself whether those costs could be cut down and perhaps eliminated.
38. These errors lie at the heart of the Court of Appeal's decision to limit the Bank's liability to a period of one year. For this reason I would hold that its decision cannot stand. I would allow the appeal and set aside its assessment of the amount to be awarded to the appellants as damages.
39. Miss Andrews said that the judge's decision to award only four years' loss of repeat business was the product of mistakes on his part when he was analysing the evidence. He was said to have attached particular weight to the fact that shortly before Pet Products' invoice was revealed to Economy Bag Samson had started to sell pet food to another organisation named M6 Cash and Carry and that it was planning to open a retail outlet in Wigan. In his view these activities might have caused Mr Taylor to regard Samson as a competitor and consequently to reduce his loyalty to it as one of Samson's customers. Miss Andrews said that this was a misunderstanding of the evidence. Mr Davies' evidence was that the product that was being sold in Wigan was a totally different product from that which they had been selling to Economy Bag. There was no challenge to this evidence, and Mr Taylor said that he knew about the plans to open in Wigan and that they would have been all right with him so long as Economy Bag was able to make a profit on its sales. As for M6 Cash and Carry, it was in the West Midlands, which was over 100 miles away from the Preston area where Economy Bag was trading. There was no evidence that Mr Taylor regarded that organisation as a competitor. But for these mistakes, said Miss Andrews, the judge would have found for a longer period than he did or would have found the opportunity of repeat business for the four years covered by his award to be more valuable.
40. In the Court of Appeal, where additional evidence was admitted to correct the position, Potter LJ said in para 20 of his judgment that it did seem to him that that the judge had misunderstood the position. Mr Hapgood for his part did not dispute the fact that the judge made these mistakes. But he said that if the appeal was allowed your Lordships should refrain from altering the figures that had been arrived at by the trial judge as he had not sufficiently explained his reasoning and the effect of the mistakes on these figures was so speculative. Mr Keith drew attention in his short address to various respects in which the judge's findings were not sufficiently transparent to enable the effect of the two errors to be identified. He said that there would have to be an entire re-assessment, and that there were various other errors in the claimant's favour which the Bank had identified which would have to be corrected if the exercise was to be done properly.
41. It is plain that your Lordships are not in a position to undertake the detailed exercise that would be needed to identify the effect on the judge's award of the various errors that have been mentioned, let alone to conduct a fresh re-assessment. In this situation your Lordships are faced with two alternatives. These are either to remit the case to the judge for a re-assessment or, taking a broad view of the matter, to regard the various errors as self-cancelling and accept the figures that were arrived at by the judge.
42. In my opinion the cost and delay that would be involved in sending the matter back to the judge are so out of proportion to the amounts involved as to make that course unacceptable. There is on the other hand, much to be said for the broad view. Mr Keith said that the calculations ought to be done properly and that it was desirable to achieve mathematical accuracy. But this expects too much of a calculation that had inevitably to proceed on various broad assumptions. As the judge put it, he had to assess damages on the basis of many possibilities which could not be individually evaluated, some of which might, if they became realities, increase the likelihood of others. I am not persuaded that, if he had appreciated he was making the various mistakes that have now been identified, he would have arrived at a result which was materially different from that which he reached when he made his award.
43. In this situation the second alternative seems to me to be the best way of doing justice between the parties in the disposal of this appeal. I would hold that the award which the judge made, on a reducing basis extending over a four year period, is as good an estimate as can now be made of the effect on Samson's profits of the Bank's breach of contract.
44. For these reasons, and those given by my noble and learned friend Lord Walker of Gestingthorpe, I would allow the appeal and dismiss the cross-appeal. I would restore the order which the trial judge made as to the principal sum to be awarded to the claimants as damages. At Miss Andrews' suggestion, with which Mr Hapgood did not disagree, I would leave it to the parties to agree the rate of interest to be applied to that award in the light of the findings that the Court of Appeal made on this point. I would also leave it to the parties to agree the exchange rate to be applied to convert the award from US Dollars into Pounds Sterling once the final figure has been identified.LORD WALKER OF GESTINGTHORPE
45. I have had the advantage of reading in draft the opinion of my noble and learned friend Lord Hope of Craighead. For the reasons which Lord Hope gives I too would allow this appeal and make the order which he proposes. I wish to add a few brief observations about the so-called rule (or rules) in Hadley v Baxendale (1854) 9 Exch 341, 354.
46. In my opinion the familiar passage from the judgment of Baron Alderson, which Lord Hope sets out in his opinion, cannot be construed and applied as if it were a statutory text, nor are its two limbs mutually exclusive. The first limb, that is that the damages should be
tends to beg the question, since it makes the damages recoverable under the first limb depend on how the breach of contract is characterised. If for instance (by reference to the facts of Hadley v Baxendale itself) the breach is described simply as a carrier's failure to convey goods from Gloucester and deliver them to Greenwich within two days as promised, it is a matter of speculation what damages would arise naturally and in the ordinary course. If on the other hand the breach is described as a delay in delivering to the manufacturer at Greenwich a broken crankshaft to serve as a model for a new crankshaft urgently required for the only steam engine at a busy flour mill at Gloucester (which was standing idle until the new crankshaft arrived) then loss of business profits is seen to be an entirely natural consequence. The appropriate characterisation of the breach depends on the terms of the contract, its business context, and the reasonable contemplation of the parties (although Baron Alderson used the latter expression in relation to the second limb). He referred, at p 356, to the plaintiffs' failure to make known to the defendants:
47. This point was very clearly explained by Lord Reid in Czarnikow Ltd v Koufos  1 AC 350, 383-5. He said at page 385A:
At page 385F he continued:
48. The common ground of the two limbs is what the contract-breaker knew or must be taken to have known, so as to bring the loss within the reasonable contemplation of the parties: see para (4) in the summary by Asquith LJ (giving the judgment of the Court of Appeal) in Victoria Laundry (Windsor) Ltd v Newman Industries Ltd  2 KB 528, 539. (That judgment received a mixed reception from this House in Czarnikow v Koufos  1 AC 350: Lord Morris of Borth-y-Gest, at p 399, found it "a most valuable analysis" but Lord Upjohn, at p 423, described it as a "colourful interpretation" of Hadley v Baxendale and Lord Reid, at pp 388-90, criticised some aspects of it, but not para (4) of Asquith LJ's summary.)
49. The common ground between the two limbs of the rule has also been noted by Evans LJ (with whom Waite LJ and Sir John May agreed) in Kpohraror v Woolwich Building Society  4 All ER 119. Evans LJ said (at pp 127-128):
50. I go on to consider how these principles were applied in the present case. It took some time for the issues to be defined. Samson's pleadings were amended a good deal, and were supplemented by lengthy particulars. This was partly because of complications which arose when the defence raised points on agency and breach of fiduciary duty. It was only in the penultimate paragraph of the reply that Samson pleaded that the Bank knew or should have known:
51. In the event the judge did not make any express findings about the Bank's state of knowledge of these matters. He did make some detailed findings about a meeting attended by (among others) Mr Davies of Samson and Mr Pearce, the Chief Clerk at the Bank's Bolton Deane branch, at which the trading relationship between Samson and Economy Bag was discussed. But the judge explored these facts only in the context of the agency issue. (Two separate offices of the Bank were involved in the matter: the Bolton Deane branch and the International Business Division in Manchester; there seems to have been no argument about whether what was known at the two offices should be aggregated.) Instead the judge cited the passage from Kpohraror v Woolwich Building Society which I have already set out. He concluded that "loss of the type which [Samson] claims arises in the normal course of things," and went on to the quantification of that loss. That may have cut a few corners but it has not been the subject of serious complaint.
52. The judge's quantification of the loss was open to criticism on some points, as my noble and learned friend Lord Hope has explained. I think that the judge probably overestimated, and certainly did not underestimate, Samson's recoverable loss. But the Court of Appeal erred in principle in reaching its decision, and after all the time that has elapsed it would not be acceptable to remit the matter for a fresh assessment of damages, especially as it would on any view involve so many imponderables. The least unsatisfactory course is to make the order which Lord Hope proposes.
LORD BROWN OF EATON-UNDER-HEYWOOD