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(1) | Section 23A of the Local Government Act 1974 (c. 7) (annual reports) is |
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(2) | In subsection (1), after “functions” insert “(an “annual report”)”. |
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(a) | for “The report” substitute “The annual report”; |
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(b) | for “their own report” substitute “their annual report”. |
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(4) | In subsection (3), for “the report submitted by them under subsection (1) |
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above” substitute “the annual report”. |
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(5) | After subsection (3) insert— |
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“(3A) | The Commission must lay a copy of the annual report before |
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(6) | Omit subsections (4) and (5) (comments on Commission’s annual report). |
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Before section 25 of the Local Government Act 1974 insert— |
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“24A | Power to investigate |
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(1) | Under this Part of this Act, a Local Commissioner may investigate a |
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(a) | which relates to action taken by or on behalf of an authority to |
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which this Part of this Act applies, |
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(b) | which is subject to investigation under this Part of this Act by |
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virtue of section 26, and |
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(c) | in relation to which subsection (2), (3) or (5) is satisfied. |
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(2) | This subsection is satisfied if, in relation to the matter, a complaint |
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which satisfies sections 26A and 26B has been made to a Local |
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(3) | This subsection is satisfied if, in relation to the matter— |
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(a) | a complaint which satisfies sections 26A and 26B has been made |
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to a member of an authority to which this Part of this Act |
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(b) | the complaint has been referred, or is treated as having been |
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referred, to a Local Commissioner under section 26C. |
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(4) | Any question whether subsection (2) or (3) is satisfied in relation to a |
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matter shall be determined by a Local Commissioner. |
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(5) | This subsection is satisfied if— |
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(a) | the matter has come to the attention of a Local Commissioner, |
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(b) | section 26D applies to the matter. |
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(6) | In determining whether to initiate, continue or discontinue an |
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investigation, a Local Commissioner shall, subject to the provisions of |
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this section and sections 26 to 26D, act in accordance with his own |
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(7) | Without prejudice to the discretion conferred by subsection (6), a Local |
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Commissioner may in particular decide— |
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(a) | not to investigate a matter, or |
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(b) | to discontinue an investigation of a matter, |
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| if he is satisfied with action which the authority concerned have taken |
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177 | Authorities subject to investigation |
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(1) | Section 25 of the Local Government Act 1974 (c. 7) (authorities subject to |
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investigation) is amended as follows. |
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(2) | In subsection (4), for paragraphs (b) and (c) substitute— |
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“(b) | to a committee or sub-committee of that authority (including a |
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joint committee or joint sub-committee on which the authority |
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| and (for the avoidance of doubt) subsections (4ZA) to (5) apply for the |
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purposes of this subsection.” |
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(3) | After subsection (4) insert— |
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“(4ZA) | Any reference to an authority to which this Part of this Act applies also |
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includes, in the case of a local authority operating executive |
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arrangements, the executive.” |
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(4) | In subsection (4A) (Greater London Authority), omit paragraphs (b) and (c). |
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(5) | Omit subsection (4B) (sub-committees of the London Transport Users |
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(a) | in paragraph (c), after “constituted” insert “by the authority”; |
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(b) | in paragraph (d), after first “school” insert “maintained by the |
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(c) | in paragraph (e), after “constituted” insert “by the authority”. |
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(7) | After subsection (5) insert— |
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“(6) | Subsection (7) has effect where an authority to which this Part of this |
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Act applies exercise a function entirely or partly by means of an |
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arrangement with another person. |
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(7) | For the purposes of this Part of this Act, action taken by or on behalf of |
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the other person in carrying out the arrangement shall be treated as |
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(a) | on behalf of the authority, and |
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(b) | in the exercise of the authority’s function. |
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(8) | Subsection (7) does not have effect where, by virtue of another |
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enactment, the action would be treated as action taken by the |
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178 | Matters subject to investigation |
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(1) | Section 26 of the Local Government Act 1974 (matters subject to investigation) |
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is amended in accordance with subsections (2) and (3). |
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(2) | For subsection (1) substitute— |
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“(1) | For the purposes of section 24A(1)(b), in relation to an authority to |
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which this Part of this Act applies, the following matters are subject to |
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investigation by a Local Commissioner under this Part of this Act— |
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(a) | alleged or apparent maladministration in connection with the |
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exercise of the authority’s administrative functions; |
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(b) | an alleged or apparent failure in a service which it was the |
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authority’s function to provide; |
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(c) | an alleged or apparent failure to provide such a service. |
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(1A) | Subsection (1) is subject to the following provisions of this section.” |
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(3) | Omit subsections (2) to (4) (procedure for making complaints). |
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(4) | In Schedule 5 to that Act (matters not subject to investigation), for paragraph 3 |
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“3 (1) | Action taken in matters relating to contractual or other commercial |
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transactions of any authority to which Part 3 of this Act applies |
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(a) | the operation of public passenger transport; |
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(b) | the carrying on of a dock or harbour undertaking; |
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(c) | the provision of entertainment; |
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(d) | the provision and operation of industrial establishments; |
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(e) | the provision and operation of markets. |
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(2) | Sub-paragraph (1) does not include transactions for or relating to— |
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(a) | the acquisition or disposal of land; |
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(b) | the acquisition or disposal of moorings which are not |
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moorings provided in connection with a dock or harbour |
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(3) | Sub-paragraph (1)(a) does not include action taken by or on behalf of |
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the London Transport Users Committee in operating a procedure for |
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examining complaints or reviewing decisions. |
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(4) | Sub-paragraph (1)(e) does not include transactions relating to— |
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(a) | the grant, renewal or revocation of a licence to occupy a pitch |
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or stall in a fair or market, or |
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(b) | the attachment of any condition to such a licence.” |
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179 | Complaints and matters coming to Commissioners’ attention |
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(1) | After section 26 of the Local Government Act 1974 (c. 7) insert— |
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(1) | Under this Part of this Act, a complaint about a matter may only be |
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(a) | by a member of the public who claims to have sustained |
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injustice in consequence of the matter, |
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(b) | by a person authorised in writing by such a member of the |
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public to act on his behalf, or |
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(c) | in accordance with subsection (2). |
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(2) | Where a member of the public by whom a complaint about a matter |
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might have been made under this Part of this Act has died or is |
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otherwise unable to authorise a person to act on his behalf, the |
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(a) | by his personal representative (if any), or |
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(b) | by a person who appears to a Local Commissioner to be suitable |
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26B | Procedure for making complaints |
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(1) | Subject to subsection (3), a complaint about a matter under this Part of |
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(b) | before the end of the permitted period. |
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(2) | In subsection (1)(b), “the permitted period” means the period of 12 |
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(a) | the day on which the person affected first had notice of the |
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(b) | if the person affected has died without having notice of the |
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(i) | the day on which the personal representatives of the |
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person affected first had notice of the matter, or |
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(ii) | if earlier, the day on which the complainant first had |
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(3) | A Local Commissioner may disapply either or both of the requirements |
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in subsection (1)(a) and (b) in relation to a particular complaint. |
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26C | Referral of complaints by authorities |
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(1) | This section applies where a complaint about a matter is made to a |
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member of an authority to which this Part of this Act applies. |
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(2) | If the complainant consents, the complaint may be referred to a Local |
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(a) | the member of the authority to whom the complaint was made, |
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(b) | any other member of that authority, or |
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(c) | a member of any other authority to which this Part of this Act |
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applies which is alleged in the complaint to have taken or |
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authorised the action complained of. |
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(3) | Subject to subsection (4), a referral under this section must be made in |
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(4) | A Local Commissioner may disapply the requirement in subsection (3) |
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in relation to a particular referral. |
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(5) | If a Local Commissioner is satisfied that the complainant asked a |
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member of an authority mentioned in subsection (2) to refer the |
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complaint to a Local Commissioner, he may treat the complaint as if it |
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had been referred to him under this section. |
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(6) | In this section, references to a member of an authority include— |
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(a) | in relation to a National Park authority, a member of any of the |
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councils by whom a local authority member of the authority is |
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(b) | in relation to a joint board, a member of any of the constituent |
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authorities of the joint board; |
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(c) | in relation to a joint authority established by Part 4 of the Local |
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Government Act 1985, a member of a constituent council of that |
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26D | Matters coming to attention of Local Commissioner |
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(1) | This section applies to a matter which has come to the attention of a |
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(a) | the matter came to his attention during the course of an |
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investigation under this Part of this Act, |
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(b) | (subject to subsection (3)) the matter came to his attention— |
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(i) | before the person affected or his personal |
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representatives had notice of the matter, or |
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(ii) | in any other case, before the end of the permitted period, |
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(c) | it appears to the Local Commissioner that a member of the |
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public has, or may have, suffered injustice in consequence of the |
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(2) | In subsection (1)(b)(ii), “the permitted period” means the period of 12 |
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(a) | the day on which the person affected first had notice of the |
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(b) | if the person affected has died without having notice of the |
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matter, the day on which the personal representatives of the |
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person affected first had notice of the matter. |
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(3) | A Local Commissioner may disapply the requirement in subsection |
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(1)(b) in relation to a particular matter.” |
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(2) | In section 27 of that Act (provisions relating to complaints)— |
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(a) | for the title substitute “Members of the public”; |
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(b) | in subsection (1), for the words before paragraph (a) substitute “In this |
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Part of this Act, “member of the public” means an individual or a body |
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of persons, whether incorporated or not, other than—”; |
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180 | Reports and statements of reasons |
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(1) | Section 30 of the Local Government Act 1974 (c. 7) (reports on investigations) |
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(2) | For subsection (1) substitute— |
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“(1) | If a Local Commissioner completes an investigation of a matter, he shall |
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prepare a report of the results of the investigation and send a copy to |
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each of the persons concerned (subject to subsection (1B)). |
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(1A) | A Local Commissioner may include in a report on a matter under |
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subsection (1) any recommendations that he could include in a further |
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report on the matter by virtue of section 31(2A) to (2BA). |
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(1B) | If, after the investigation of a matter is completed, the Local |
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(a) | that he is satisfied with action which the authority concerned |
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have taken or propose to take, and |
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(b) | that it is not appropriate to prepare and send a copy of a report |
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| he may instead prepare a statement of his reasons for the decision and |
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send a copy to each of the persons concerned. |
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(1C) | If a Local Commissioner decides— |
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(a) | not to investigate a matter, or |
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(b) | to discontinue an investigation of a matter, |
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| he shall prepare a statement of his reasons for the decision and send a |
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copy to each of the persons concerned. |
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(1D) | For the purposes of subsections (1) to (1C), the persons concerned are— |
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(a) | the complainant (if any), |
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(b) | any person who referred the matter under section 26C(2), |
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(c) | the authority concerned, and |
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(d) | any other authority or person who is alleged in the complaint, |
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or who otherwise appears to the Local Commissioner, to have |
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taken or authorised the action which is or would be the subject |
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(3) | In subsection (2), for “the complaint” substitute “a complaint about the matter”. |
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(4) | In subsection (2AA)(a), for “the duty imposed by subsection (1)(c) above” |
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substitute “the duty to send a report or statement to the Authority under |
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subsection (1), (1B) or (1C)”. |
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(5) | Before subsection (3) insert— |
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“(2B) | Subsections (3) to (8) apply in the case of a report under subsection (1).” |
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(6) | In subsection (3), for “the interests of the complainant and of persons other |
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than the complainant” substitute “the interests of the complainant (if any) and |
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(7) | In subsection (7), for “the interests of the complainant and of persons other |
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than the complainant” substitute “the interests of the complainant (if any) and |
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181 | Power of Commissioners to make recommendations etc |
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(1) | Section 31 of the Local Government Act 1974 (c. 7) (further provisions about |
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reports on investigations) is amended as follows. |
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(2) | For subsection (1) substitute— |
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“(1) | This section applies where a Local Commissioner reports that there has |
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(a) | maladministration in connection with the exercise of the |
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authority’s administrative functions, |
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(b) | a failure in a service which it was the function of an authority to |
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(c) | a failure to provide such a service.” |
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|
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(3) | For subsection (2B) substitute— |
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“(2B) | Where the report relates to maladministration, those recommendations |
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are recommendations with respect to action which, in the Local |
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Commissioner’s opinion, the authority concerned should take— |
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(a) | to remedy any injustice sustained by the person affected in |
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consequence of the maladministration, and |
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(b) | to prevent injustice being caused in the future in consequence of |
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similar maladministration in connection with the exercise of the |
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authority’s administrative functions. |
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(2BA) | Where the report relates to a failure in, or to provide, a service which it |
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was the function of the authority to provide, those recommendations |
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are recommendations with respect to action which, in the Local |
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Commissioner’s opinion, the authority concerned should take— |
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(a) | to remedy any injustice sustained by the person affected in |
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consequence of the failure, and |
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(b) | to prevent injustice being caused in the future in consequence of |
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a similar failure in, or to provide, a service which it is the |
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function of the authority to provide.” |
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(4) | In subsection (3)(b), for “maladministration” substitute “the maladministration |
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182 | Publication of reports etc by Commissioners |
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After section 31A of the Local Government Act 1974 (c. 7) insert— |
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“31B | Publication of reports etc by Commissioners |
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(1) | A Local Commissioner may— |
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(a) | publish all or part of a report or statement under section 30, |
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(b) | publish all or part of a report under section 31, |
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(c) | arrange for further publication of all or part of a statement |
| |
published under section 31(2D) or (2G), or |
| |
(d) | publish a summary of a matter which is the subject of a report |
| |
or statement under section 30 or 31, |
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| if, after taking into account the public interest as well as the interests of |
| |
the complainant (if any) and of other persons, he considers it |
| |
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(2) | A Local Commissioner may— |
| |
(a) | supply a copy of all or part of a report, statement or summary |
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mentioned in subsection (1) to any person who requests it, and |
| |
(b) | charge a reasonable fee for doing so. |
| |
(3) | Subsection (3) of section 30 applies to— |
| |
(a) | any part of a statement under section 30, and |
| |
(b) | any part of a summary of a matter, |
| 40 |
| that is published, or a copy of which is supplied, under this section as |
| |
it applies to a report prepared under section 30.” |
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183 | Making complaints etc electronically |
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(1) | In section 32 of the Local Government Act 1974 (law of defamation and |
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