Examination of Witnesses (Questions 1120
WEDNESDAY 25 APRIL 2007
Q1120 Earl of Errol:
I think it would be useful if people could know where to go.
Ms Lemon: Absolutely.
Commander Wilkinson: If you look on the Fraud
Alert website already that kind of guidance is available through
that website as it is through several others. The point is to
bring them all together and communicate it well so that the public
generally understand where to go. I think the problem at the moment
is that they do not necessarily understand where to go.
Mr Hughes: The analogy with the CEOPS centre
is sensible because if you are a child and you are on these Internet
chat sites and various groups and domains that are set up then
they will have the Virtual Global Taskforce sign and it is this
push/pull: do people have to go looking for it or is it brought
to their attention? What we are looking at are ways in which we
can perhaps link those. For example, to pick up a point you were
making just now about the way that the American legislation has
gone, if you are on you banking site doing your Internet banking
then perhaps there ought to be a sign there for where you go rather
than you having to go looking for something in order to make a
report. Obviously with police force websites and SOCA's websites
we can perhaps indicate where people can go, but they have to
go looking for it, whereas if they are doing their Internet banking
and if it is on their e-mail ISP provider's site "Here's
where I go to report a crime" then that maybe the way we
need to go in the future.
Commander Wilkinson: To be fair to the ISPs,
a lot of this information is on their websites already and as
soon as you call it up on your home page the advice is there and
the warnings are there. We work closely in partnership with industry
to further that.
We have come to the end of our questions. Thank you very much
indeed for your input. It has been very valuable and very useful
to us. Should you think of anything that you think we should know
as we come now to writing our report and the recommendations,
then please let us know.
Mr Hughes: To reciprocate on that, if your clerk
wants any assistance from us then we are more than happy to provide
that in any way we can.
Chairman: Thank you all very much.