The Retail Sector
135. In contrast to the EU wholesale sector,
there has been less integration of the EU retail banking sector.
Witnesses largely attributed this to "different languages"
(BBA Q 116) and "different consumer behaviour and legal
frameworks" (Barclays p 198). We suspect that protectionism,
at least in some Member States, also played a part.
136. The fragmented nature of the EU retail banking
sector was also confirmed by the Commission's investigation into
the EU retail banking sector which found that national competition
barriers were widespread and that costs to companies and consumers
were unnecessarily high. In addition to concluding that the sector
was generally fragmented along national lines, the Commission
also found a number of other factors (such as price rigidity and
customer immobility) suggesting that competition in the EU retail
banking market may not be working effectively.[36]
137. In terms of market-led developments, due
to practical difficulties arising from organic growth (e.g. the
establishment of branches in another Member State) or the provision
of cross-border services (i.e. the bank and customer being located
in different Member States), cross-border banking consolidation
is expected to be the most effective means to integrate further
the EU retail banking sector, subject to the principles of fair
competition.[37]
138. As cross-border consolidation has, however,
to date been driven by opportunities offered in specific markets,
such as Banco Santander's purchase of Abbey, rather than by changes
in EU legislation, some witnesses indicated that the Commission
and, where applicable, NRAs should focus on "removing barriers
which prevent or restrict market entry or the development of effective
competition for retail products" (Barclays p 200).
139. The Commission has already taken some action
to create such a level playing field. For example, in response
to the resurgence of economic protectionism across the EU, as
well as launching proceedings against a number of Member States,[38]
the Commission has also revised the regulatory framework for the
review of EU banking mergers to limit the discretion of NRAs.
On 13 March 2007, the European Parliament and the Commission reached
a compromise on a proposed directive limiting the duration of
any review to 60 days and requiring NRAs to publish the grounds
of any decision. It remains to be seen whether the directive will
be sufficient to remove any hindrances to cross-border banking
consolidation.
140. However, more needs to be done by the Commission
to ensure that banks have equal access to other markets. There
is particular support from market participants for the Commission's
proposals in its final findings on the EU sector inquiry and the
White Paper on Mortgage Credit to provide increased access to
credit databases.[39]
141. Although there is support for facilitating
access to markets, some witnesses have urged the Commission to
undertake thorough analysis before initiating any legislative
proposals. In this respect, previous regulatory initiatives in
the EU retail banking sector have been criticised for failing
to assess benefits for consumers as part of the legislative process.
The Consumer Credit Directive, for example, failed to "tackle
key elements such as taxation, recovery process and protection
of collateral harmonisation" that would have led to lower
prices and higher quality of services and an "increase in
cross-border activity" (Santander p 232). No impact assessment
was undertaken as part of the regulatory process and a post-adoption
study by the Commission has concluded that the Consumer Credit
Directive will not achieve an internal market.[40]
142. Angela Knight suggested that "too often
there is a leap to, 'What can we do? Where shall we do it? There
must be this barrier or that barrier. Let's create a directive.'"
(Q 118). Rather, consumer research should be carried out
first. However, the regulatory approach alone is considered insufficient.
Barclays stated that "We believe that a single market cannot
be created through legislation alone and we welcome the increasing
use of competition policyand other non-legislative tools
as a means of opening markets" (p 199). This approach
can be seen in enforcement actions against individual banks under
Articles 81 or 82 of the EC Treaty and the review of financial
services mergers falling within the scope of the EC Merger Regulation.
143. There are some signs that the Commission
has listened to the calls from market participants. As part of
the response to the consultation on the Green Paper on Retail
Financial Services, the Commission has demonstrated a willingness
to undertake further analysis and consultation before proposing
any initiatives.[41]
For example, the Commission recognised that further studies are
needed in relation to product tying and the access to and availability
of credit data. In addition, as advocated by the BBA, the Commission
has encouraged a market-led solution in order to encourage switching
between banks similar to the UK banking code.
Conclusions for Financial Services
144. Well-functioning financial markets play
a significant role in delivering a range of benefits for individuals
in the EU.[42] At
a macro-economic level, the Committee believes that completing
the Single Market in financial services is a crucial part of the
Commission's overriding objective of achieving more and better
jobs in a more innovative and attractive Europe. Deep, liquid,
dynamic financial markets will also ensure the most efficient
allocation and provision of capital and services throughout the
European economy. The Single Market in financial services is intended
to provide increased competition and greater financial stability.
145. In addition, if investors can invest throughout
the EU on the basis of clear and comparable information from securities
issuers and without unnecessary red tape or additional costs compared
to the cost of investing in their own Member State, then that
investment is more likely to be allocated on the most efficient
basis in terms of anticipated returns. In turn, if businesses
have access to more abundant and cheaper capital, they can finance
expansion more easily and produce their goods and services more
efficiently, which ultimately means lower prices for consumers.
Well-functioning markets will also optimise the value of savings
and pensions for individuals.
146. Single Market measures to date have largely
targeted the wholesale sector and there is, among market participants
and stakeholders, a clear desire for a regulatory pause. Such
a pause will allow the impact of the measures to date to be assessed.
The Commission should use such a pause to focus on its monitoring
role and encourage the timely and consistent implementation of
EU directives.
147. Although integration in the EU retail banking
sector is less advanced due to the characteristics of the sector,
it is important for any initiatives to have a consumer-oriented
approach in order to deliver tangible benefits to end-users by
opening access to national markets. As part of this approach,
research and consultation must be the starting points before legislative
proposals are launched. The Commission has recognised that
further studies and consultation should be undertaken before proposing
any legislative proposals.
148. Following such research and consultation
the Commission should be more willing to develop a combination
of market-led and regulatory instruments to be pursued in order
to further the integration of the EU retail banking sector.
27 'Initiatives in the area of retail financial services',
Accompanying document to the Communication from the Commission
to the European Parliament, the Council, the European Economic
and Social Committee and the Committee of the Regions, SEC(2007)
1520. Back
28
Financial Services: Implementing the framework for financial markets:
Action Plan, Communication from the Commission. Back
29
FSAP Evaluation: Part I: Process and implementation, Commission
(p 3). Back
30
'Green Paper on Retail Financial Services in the Single Market',
Commission, COM(2007)226. Back
31
'Initiatives in the area of retail financial services', Accompanying
document to the Communication from the Commission to the European
Parliament, the Council, the European Economic and Social Committee
and the Committee of the Regions, SEC(2007) 1520. Back
32
MiFID came into effect on 1 November 2007. Back
33
The Commission has already taken action against Member States
for failing to take sufficient measures to implement MiFID (see
Commission Press Release IP/07/547 'Commissioner McCreevy urges
Member States to ensure rapid implementation of Markets in Financial
Instruments Directive ("MiFID"), 24 April 2007); see
also FSAP Evaluation: Part I: Process and Implementation', (Annex
B), for details of transposition of FSAP directives as at 15 January
2007. Back
34
See Commission MEMO/07/439 'Markets in Financial Instruments Directive
(MiFID): Frequently Asked Questions', 29 October 2007. Back
35
The Commission is expected to deliver a report to Ecofin in early
2008 on the Code's impact and enforceability. Back
36
See Commission Press Release IP/07/114 'Competition: Commission
sector inquiry finds major barriers in retail banking', 31 January
2007. Back
37
See the UK response to the Green Paper on Retail Financial Services
(paragraph 12). Back
38
See Commission Press Release IP/05/1595, 'Free movement of capital:
Commission opens an infringement procedure against Italy in the
issue of acquisition of stakes in domestic banks', 14 December
2005, and European Commission Press Release IP/06/227, 'Mergers:
Commission launches procedure against Poland for preventing Unicredit/HVB
merger', 8 March 2006. Back
39
See, for example, the responses of Barclays, Royal Bank
of Scotland and the British Bankers' Association to the Green
Paper on Retail Financial Services. Back
40
See UK response to the Green Paper on Retail Financial Services. Back
41
'Initiatives in the area of retail financial services', Accompanying
document to the Communication from the Commission to the European
Parliament, the Council, the European Economic and Social Committee
and the Committee of the Regions, SEC(2007) 1520. Back
42
See, for example, Green Paper on Financial Services Policy (2005-2010)
(Annex I). Back