Select Committee on Science and Technology Written Evidence


Memorandum by the Child Exploitation and Online Protection Centre

INTRODUCTION

  Further to its publication on Personal Internet Security in August 2007, The House of Lords Select Committee (Science and Technology), has invited comments on the Government's response to that report (published by the Home Office in October 2007). In doing so, this reply will consider the primary issues pertaining to the online risks posed to children and adults.

COMMENT ON THE INCREASED USE OF THE INTERNET

  The expansion in the use of the Internet has brought about many positives to young people and their parents, both from an educational and business perspective as well as social interaction through Social Networking sites, instant messaging, gaming and with the increase in the internet and mobile phone convergence, young people are presented with an ever increasing diverse opportunity to learn, explore, to meet new people and have fun. This capacity for interaction between young people throughout the world will continue to increase as technology progresses. There is a digital knowledge gap between parents and children and this could go some way to explain some of the concerns over safety on the internet.

  In general terms, the Government felt that the report implied that there was a "loss of public confidence in the use of the internet" and that "lawlessness was rife." Whilst the report from the House of Lords did not explicitly state this, the report is in danger of drawing conclusions about the extent of crime that is committed on the internet and the level of anxiety from members of the public that are not supported by facts and figures. Whilst the report acknowledges the lack of research and data collection of risks and the types of crimes committed, conclusions must not be drawn without supporting evidence.

  The internet is a fabulous tool, the use of which will only continue to expand and I welcome the Government's acknowledgement of the importance of ensuring personal security against the risks posed to users on the internet. I am in agreement with the Government in that it is not only the responsibility of the individual to take steps to ensure their safety. There must be a multi-faceted approach between government, educators, law enforcement, industry and child protection experts to ensure the personal security of any user of the internet; it is not the sole responsibility of any one of those groups. Education is one of the key factors to empowering children and adults to learn about potential dangers and to know what to do if they have concerns. Whilst the Get Safe Online initiative includes advice on fraud and the protection of personal details, CEOP's "thinkuknow" education campaign, has developed a series of specific programmes for five to seven year olds, eight to eleven year olds and twelve to seventeen year olds. There is also specific advice for parents. The provision of advice in a way that engages not only children but their parents is vital.

  I also support the Government's view that the use of the internet as a tool for committing crime must be taken seriously, and that it is important for users to have confidence in their security on the internet. I appreciate that the Government does not want to "impose additional burdens on business", but feel it is important that those who are in the business of providing internet services and hosting services must continue to work more closely together as part of this multi-faceted approach, with Government and law enforcement to identify steps to increase safety online. To an extent this is already happening and there are some excellent examples of this approach in the partnership work undertaken at CEOP. Industry should put children's welfare at the heart of their products and services whilst making future developments in technology possible.

  Within the current framework of self-regulation, CEOP is/should be working in partnership with industry to provide knowledge and insight of how their services are being misused and as an instrument of crime. When this is combined with industry's technical skills and user engagement expertise they can take this insight drawn from law enforcement into practical business-driven solutions aimed at minimising the risks and harm to children and developing confidence in their brands from parents, carers, educators and the children themselves.

  CEOP endorses the majority of comments made by the Government in responding to the report on Personal Internet Security and the emphasis that is placed on the close working collaboration of interested parties, including industry, government, law enforcement and academia. Further to this, it wishes the Committee to note the following points:

    —  We endorse the view that there need to be improvements in how data is collected in relation to e-crime. However, we feel that experts involved in such data collection must include law enforcement and prosecuting bodies. We agree with the Government that data collection should be in reference to the type of offences that can be committed but should include information into how the internet is used as a tool to commit crime. The remit of this proposed group would also need clarification as to what the purpose of such data collection would be.

    —  We support the Government's view that there is a need for interested parties to have clear focus for the need for personal safety. Whilst the report's recommendation (no.4) states that there is a need for the Government to develop a more holistic understanding of the responsibility for personal security, we believe this is one recommendation that should be directed to all interested stakeholders. All parties need to be more open minded to make personal safety a priority.

15 April 2008



 
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