Transparency and public engagement
433. The openness of organisations, both about
their personal information and surveillance plans and practices,
and about ways in which the public can be more effectively involved
in understanding and shaping them, is important.
434. If trust in relationships between citizens
and the state is to be maintained, public understanding of surveillance
and the way in which personal data are processed must involve
organisational transparency, starting at an early stage in the
Government's policy proposals. The Thomas-Walport Review emphasised
transparency and drew a connection with public trust. It recommended
six "good-practice steps" for organisations to take
to increase transparency, most involving clearer and better information
for the public about data sharing practices.[216]
The Government have restated their commitment "to ensuring
information sharing is undertaken in a transparent and controlled
manner".[217]
435. The House of Commons Home Affairs Committee's
report, A Surveillance Society?, recommended that "the
Home Office should work with the Information Commissioner to raise
public awareness of how the Home Office collects, stores, shares
and uses personal information."[218]
The Information Commissioner has expressed his disappointment
that the Government's response does not make any specific commitment
to this.[219]
436. We share the Information Commissioner's
disappointment that the Government have not made a specific commitment
to working with the Information Commissioner's Office to raise
public awareness. We recommend that the Government reconsider
this matter and commit to a plan of action agreed with the Information
Commissioner.
437. The Government have also drawn attention
to the Home Office's Information Charter,[220]
which is "aimed at raising public awareness".[221]
The Government now promote the publication of Information Charters,
enjoining them on all departments as a means of transparency.[222]
There are existing examples of privacy statements on departmental
websites.[223] The
Government's response to the Coleman Report, Protecting Government
Information, also cited the Charter as a transparency tool.[224]
438. The model Charter's six undertakings do
not explain key terms and issues concerning data retention periods,
the rules for sharing, and the necessity for collection. The citizen
is required to contact the department for further details. The
Charter appears to derive from the Performance and Innovation
Unit's document that was put out for public consultation in 2002.[225]
439. In the interests of greater transparency,
we support the Government's decision to require departments to
promulgate an Information Charter. However, we remain to be convinced
that the latest initiative will materially improve government
transparency and public understanding.
440. We recommend that the Government improve
the design of the Information Charter, and report regularly to
Parliament on the measures taken to publicise the Charter and
on their monitoring of the public response to it.
441. The Council for Science and Technology (CST)
have also argued strongly for the promotion of better public understanding
of information processes, including data sharing, and deeper public
engagement with government. Their 2005 report, Better Use of
Personal Information: Opportunities and Risks, recommended
"dialogue with the public and stakeholders on the full range
of benefits and risks, in particular to individual citizens as
well as to society and to government".[226]
442. The CST have outlined desirable procedures,
and commissioned focus group discussions that explored public
perceptions of the current and future use of personal data by
public bodies, as well as public attitudes. Other than on information
practices in the health sector, these discussions revealed considerable
scepticism and lack of trust, a view that privacy protection was
paramount, a demand for greater clarity in the reasons for sharing
information, and feelings of powerlessness in the face of the
state's use of personal information.[227]
443. The CST have identified deficiencies in
the way government engages with the general public's concerns
over policy developments involving the use of science and technology.
They have pressed government to adopt certain proposals which
include the early identification of emerging issues, ministerial
engagement with and commitment to public dialogue, governance
arrangements for dialogue, allocation of resources, and evaluation
and learning.[228]
We believe that the proposals are adaptable for use in surveillance
and data collection policies.
444. The Government's response stated that they
agreed "that public dialogue on science and technology must
be driven forward within an explicit framework with top-level
commitment." The Government thought that the CST's overarching
framework was "sensible", and reflected the requirements
of Cabinet Office guidance on consultation. It was conceded that
"more work is needed to embed the principles across government
and we will continue to review and revise the guiding principles
and are taking steps to open up the process of developing
policy to a wider range of voices." The Government also agreed
that "public dialogue should be undertaken within a clear
governance structure", but that "a flexible approach
is necessary."[229]
445. We support the Government's acceptance
of the Council for Science and Technology's recommendations for
public dialogue and engagement in terms that commit them to the
further development of techniques, governance structures, and
relationships both within government and with external bodies.
We recommend that the Government report to Parliament on the formal
requirements which they are placing on departments and agencies
to ensure that this commitment extends to policies and practices
involving surveillance and data processing.
Collective efforts
446. We now consider collective efforts on behalf
of the public to limit intrusive surveillance and data processing.
Non-governmental organisations (NGOs) are among those who sustain
these efforts.[230]
Our visit to Canada and the USA left us with the impression that
many civil liberties and campaign groups in those countries play
a particularly prominent and well-respected role in relation to
these issues.
447. Dr Bygrave said that they are "important
in igniting public debate." (Q 508) Large scale pressure
group campaigns involving public protest have had occasional success,
for example in influencing the Australian government to abandon
its plans for a national identity card in 1986,[231]
and in influencing the French government to modify substantially
its EDVIGE proposal for a very large and intrusive database in
2008.[232]
448. In this country, many groups, including
Liberty, JUSTICE, Privacy International and the Foundation for
Information Privacy Research (FIPR) operate across a broad front
of issues. Some, such as NO2ID, campaign on single issues such
as identity cards, whilst others, including the Enterprise Privacy
Group and the British Computer Society, aim at raising the level
of awareness and good practice among groups such as industry and
business.
449. Some NGOs assist the parliamentary scrutiny
of legislation and the work of the ICO. FIPR claims success in
improving a number of pieces of surveillance and data processing
legislation, including the Regulation of Investigatory Powers
Act 2000 (RIPA), the Health and Social Care Act 2001, the Anti-Terrorism,
Crime and Security Act 2001, and in contributing to policy criticism
on children's databases.[233]
Liberty was prominent in briefing on the Identity Cards Act. Activities
of this kind are of particular importance in the area of surveillance
and information systems, where Parliament may particularly value
the technical knowledge necessary for effective scrutiny to take
place.
450. Professor Bert-Jaap Koops, Professor of
Law and Technology at Tilburg University Institute for Law, Technology
and Society (TILT), told us:
"Pressure groups are very important because
they can play a role in debates by giving information, by highlighting
possible effects that in the general debates tend to be overlooked,
but
they are usually quite small, with a few people, often
volunteers, with limited resources, and so there are only a limited
amount of topics that they can monitor. More importantly, if the
question is: do they not fill up the democratic deficit to a large
extent? No, they never can, because they have no power. Their
function is to highlight evidence, to signal, to give information,
but they have no influence directly
they have no power
to say this measure should be not adopted, like parliaments, like
the courts and data protection commissioners have, so they could
never fill up the democratic deficit." (Q 511)
451. We believe that the Government should
involve non-governmental organisations in the development and
implementation of surveillance and data processing policies with
significant implications for the citizen.
177 Data Sharing Review Report, op. cit., para 5.14. Back
178
ibid., para. 5.8. Back
179
For example, see Manson N and O'Neill O, Rethinking Informed
Consent in Bioethics, 2007. Back
180
Data Sharing Review Report, op. cit., para 5.27, and Box, p 38. Back
181
ibid., paras 5.7-5.20. Back
182
ibid., paras 2.31-2.32. Back
183
Framework Code of Practice for Sharing Personal Information, op.
cit., pp 7-8. Back
184
Jacqui Smith MP, Speech to the Intellect Trade Association, op.
cit. Back
185
Gill M and Spriggs A, Assessing the Impact of CCTV, Home
Office Research Study 292, February 2005, pp 4-5. Back
186
National CCTV Strategy, op. cit., p 7. Back
187
Home Office, CCTV Initiative: Application Prospectus, Section
5, para 18. Back
188
Webster C, "Closed Circuit Television and Information Age
Policy Processes", in Hague B and Loader B (eds.), Digital
Democracy: Discourse and Decision Making in the Information Age,
1999, Chapter 8, pp 116-31. Back
189
5th Report (1997-98): Digital Images as Evidence (HL 64),
para 4.8, and Q 420. Back
190
MORI, Privacy and Data-Sharing--Survey of Public Awareness and
Perceptions: Research Study Conducted for Department for Constitutional
Affairs, June-July 2003, p 13. Back
191
ibid., p 14. Back
192
Appendix 4, para 57. Back
193
Flash Eurobarometer-The Gallup Organization, Data Protection
in the European Union: Citizens' Perceptions--Analytical Report,
Series #225, February 2008, pp 47-55. Back
194
ibid., pp. 7-8. Back
195
ibid., pp 78 (Table 4a), 82 (Table 6a); 84 (Table 7a). Back
196
SMSR, Report on Information Commissioner's Office, Annual Track:
2007--Individuals, September 2007, p 16. Back
197
ibid., p 13. Back
198
Data Sharing Review Report, op. cit., pp 10-11. Back
199
Appendix 4, para 16. Back
200
See para 2. Back
201
Cabinet Office and Performance and Innovation Unit, Privacy
and Data-sharing: The Way Forward for Public Services, April
2002. Back
202
6 P, Strategies for Reassurance: Public Concerns about Privacy
and Data Sharing in Government--Findings from Focus Groups, Performance
and Innovation Unit, 2001, pp iv-v. Back
203
Data Protection in the European Union: Citizens' Perceptions--Analytical
Report, op. cit., Chapter 4. Back
204
Information Commissioner's Office, Annual Report 2007/08, HC 670,
July 2008, p 13; Report on Information Commissioner's Office,
Annual Track: 2007--Individuals, op. cit., p 15. Back
205
Report on Information Commissioner's Office, Annual Track: 2007--Individuals,
op. cit., p 14. Back
206
Data Protection in the European Union: Citizens' Perceptions--Analytical
Report, op. cit., p 104 (Table 17a). Back
207
British Computer Society, BCS Data Guardianship Survey 2008,
March 2008, p 4. Back
208
Report on Information Commissioner's Office, Annual Track: 2007--Individuals,
op. cit., p 17. Back
209
1st Annual Report of the Ethics Group: National DNA
Database, op. cit., Recommendation E, p 21. Back
210
ibid., para 5.19. Back
211
ibid., pp 54-56. Back
212
ibid., pp 47-49. Back
213
ibid., p 26. Back
214
ibid., p. 50. Back
215
A Citizens' Inquiry into the Forensic Use of DNA and the National
DNA Database: Citizens' Report, July 2008. Back
216
Data Sharing Review Report, op. cit., para 8.14. Back
217
Government Response to Data Protection and Human Rights, op. cit.,
Appendix (p 11). Back
218
A Surveillance Society?, op. cit., para 162. Back
219
Information Commissioner's Office, Information Commissioner's
Formal Response to the House of Commons Home Affairs Committee
Report 'A Surveillance Society?', para 5.3. Back
220
See http://www.homeoffice.gov.uk/documents/information-charter?view=Binary. Back
221
The Government Reply to A Surveillance Society?, op. cit., p 9. Back
222
Data Handling Procedures in Government: Final Report, op. cit.,
p 23, paras 2.43, 3.8, and Annex IV. Back
223
ibid., Annex IV. For example see Department for Children, Schools
and Families, http://www.dcsf.gov.uk/copyright/pdf/psg-english1.pdf;
HM Revenue & Customs, http://www.hmrc.gov.uk/about/privacy.htm;
and Department for Transport, http://www.dft.gov.uk/about/informationcharter/
Back
224
Data Handling Procedures in Government: Final Report, op. cit.,
p 39. See Protecting Government Information-Independent Review
of Government Information Assurance, op. cit. Back
225
Performance and Innovation Unit, Privacy and Data-sharing: The
Way Forward for Public Services, op. cit., p 58. Back
226
Better Use of Personal Information: Opportunities and Risks, op.
cit., p 2. Back
227
OPM, Research into the Use of Personal Datasets held by Public
Sector Bodies--Final Report for Council for Science and Technology
(draft), October 2005, pp 2-3. Back
228
Council for Science and Technology, Policy Through Dialogue: Informing
Policies Based on Science and Technology, March 2005. Back
229
Council for Science and Technology Report, Policy through Dialogue,
Published March 2005--Government Response, September 2005. See
especially paras 4-7, 10. Back
230
Bennett C, The Privacy Advocates: Resisting the Spread of Surveillance,
2008. Back
231
Davies S, Big Brother: Britain's Web of Surveillance and the New
Technological Order, 1996, Chapter 7. Back
232
"French File EDVIGE Revised After Huge Civil Society Mobilization",
EDRI-gram Number 6.18, 24 September 2008. Back
233
See http://www.fipr.org/achievements.html Back