Chapter 1: Introduction
About this inquiry
Digital technology and COVID-19
Box 1: What do we mean by hybrid?
The need for a new strategic approach
Box 2: What do we want to see in a hybrid strategy?
Chapter 2: Overarching themes
What is digital inequality?
The scale of the problem
Box 3: Digital technology and inequalities
Why this matters: the impact on wellbeing
Box 4: Digital inequality in rural communities
Skills and training
Data and research
Working in collaboration
Resilience, regulation and rights
Chapter 3: Health
The impact of the pandemic on the use of digital technology
What we have learned
Box 5: Digital consultations
Potential future uses of technology
Box 6: The cost-saving potential of digital technology
Box 7: Existing digital technology
Preparing for the hybrid world
Chapter 4: Education in schools
Potential future uses of technology and preparing for a hybrid world
Chapter 5: Work
What jobs will be available in the hybrid world?
Box 8: The hybrid world and gender inequality
Box 9: Resources for home working
Reducing barriers for disabled people
Potential future uses of technology and preparing for the hybrid world
Box 10: What is platform and gig work?
Box 11: The regulation of gig work
Digital monitoring and surveillance
Technology as an enabler of an ‘always on call’ culture
Chapter 6: Social interaction
Box 12: Social interaction, health and wellbeing
Box 13: Digital technology and social interaction in rural communities
Box 14: Self-isolation, loneliness and reintegration
Summary of conclusions and recommendations
Appendix 1: List of Members and declarations of interest
Appendix 2: List of witnesses
Appendix 3: Acronyms and abbreviations
Evidence is published online at https://committees.parliament.uk/committee/460/covid19-committee and available for inspection at the Parliamentary Archives (020 7219 3074).
Q in footnotes refers to a question in oral evidence.
© Parliamentary copyright 2021