COVID-19 Committee
Beyond Digital: Planning for a Hybrid World

1st Report of Session 2019-21 - published 21 April 2021 - HL Paper 263

Contents

Summary

Chapter 1: Introduction

About this inquiry

Digital technology and COVID-19

Box 1: What do we mean by hybrid?

The need for a new strategic approach

Box 2: What do we want to see in a hybrid strategy?

Chapter 2: Overarching themes

Digital inequality

What is digital inequality?

The scale of the problem

Box 3: Digital technology and inequalities

Why this matters: the impact on wellbeing

Box 4: Digital inequality in rural communities

Possible solutions

Skills and training

Data and research

Working in collaboration

Resilience, regulation and rights

Online harms

Chapter 3: Health

The impact of the pandemic on the use of digital technology

What we have learned

Box 5: Digital consultations

Potential future uses of technology

Box 6: The cost-saving potential of digital technology

Box 7: Existing digital technology

Preparing for the hybrid world

Chapter 4: Education in schools

The impact of the pandemic on the use of digital technology

What we have learned

Potential future uses of technology and preparing for a hybrid world

Chapter 5: Work

The impact of the pandemic on the use of digital technology

What jobs will be available in the hybrid world?

What we have learned

Box 8: The hybrid world and gender inequality

Box 9: Resources for home working

Reducing barriers for disabled people

Potential future uses of technology and preparing for the hybrid world

Platform working

Box 10: What is platform and gig work?

Box 11: The regulation of gig work

Digital monitoring and surveillance

Technology as an enabler of an ‘always on call’ culture

Chapter 6: Social interaction

Box 12: Social interaction, health and wellbeing

The impact of the pandemic on the use of digital technology

Box 13: Digital technology and social interaction in rural communities

What we have learned

Potential future uses of technology and preparing for the hybrid world

Box 14: Self-isolation, loneliness and reintegration

Summary of conclusions and recommendations

Appendix 1: List of Members and declarations of interest

Appendix 2: List of witnesses

Appendix 3: Acronyms and abbreviations

Evidence is published online at https://committees.parliament.uk/committee/460/covid19-committee and available for inspection at the Parliamentary Archives (020 7219 3074).

Q in footnotes refers to a question in oral evidence.





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