Select Committee on Communities and Local Government Committee Minutes of Evidence


Examination of Witnesses (Questions 240-259)

RT HON HAZEL BLEARS MP AND MR LIAM BYRNE MP

22 APRIL 2008

  Q240  Anne Main: That suggests you have a number in mind that you find acceptable and will top up or reduce according to whatever economic migrants are coming in from the EU. That suggests you have a sort of figure.

  Mr Byrne: No, what we have is a system for looking at what the economy needs in any one particular year and a system for monitoring what the wider impact on public services is so that we are able in any given year to come to a conclusion about whether the points score for non-EU migrants needs to go up or go down.

  Q241  Anne Main: You have touched on the restaurant trade and concern about the points-based system across Chinese restaurants, Bangladeshi communities and so on and they have been talking about to me about this as well. It could be that we will need a whole load of Bangladeshi chefs for the curry houses which we all love in our high streets but if we have enough from the EU countries we will not be able to do that.

  Mr Byrne: No-one has said it would be an easy decision.

  Q242  Chair: I suspect that almost all MPs have been to their local Bangladeshi restaurants to assess the extent of the problem. Can I pick up on a remark one or other of you made about the council tax and ask two questions. One is whether any data is available on whether, in particular, A8 migration has actually increased the council tax base of the communities into which they have gone? I say that because, anecdotally, A8 migrants seem to live in houses of multiple occupation, which would suggest that however many you cram in you do increase the council tax base. The second issue is that there has been a suggestion—I am not quite sure whether it is from the LGA or whether it is from Tony Travers—floated that maybe a way of getting additional finance into authorities which have experienced a very rapid population growth might be to allow some authorities to retain all the council tax of some of the ethnic population. Are you considering that?

  Hazel Blears: I am not aware of any specific data in relation to particular areas. This is part of the need to improve our data and our figures and that is why we have this big programme of work going on. Tony Travers comes up with a number of innovative suggestions about how local authorities might have more control over the taxes that they raise and this is clearly one of them. I continue to work with the Local Government Association on making sure that we do manage the impact of migration in their communities, not just for local authorities, but for the health service, for schools and for a whole range of public services as well. I am not specifically looking at this option at the moment. I have no doubt that the LGA will want to discuss various issues around finance with me as we take forward those discussions.

  Q243  Anne Main: Have you considered establishing a contingency fund to assist local authorities who have experienced rapid migration because, if they are not reflected in national statistics, this could help integration more if the funding was there?

  Hazel Blears: The Local Government Association suggested several months ago that there should be a fund I think for £250 million for various authorities to bid against. We have not adopted that approach because what has been really important is to give local authorities the stability and predictability of having a three year settlement. If you were to create a contingency fund that money has to come from somewhere. That could have meant undoing the three year settlement that had been worked out. Local government themselves have welcomed the predictability and stability of that three year settlement. As I said earlier in one of my replies, that gives local authorities another real terms increase over the next three years of something like £9 million to cope with a whole range of contingencies. In addition to that, we have the £50 million funding going out to support cohesion, particularly in communities across the country, and we have the possibility of the transitional impact fund from the Citizenship Green Paper. I think that is a better approach than simply having a pot of money which the LGA themselves were prepared to admit that they do not have the specific evidence, data and ability to be able to quantify this, and to some extent I think that that kind of approach is a very temporary, short term approach. What is important is to improve the data, make sure that when we do the next three year settlement and the next CSR we get that embedded in mainstream public services because this change is going to be with us for quite a long time to come.

  Q244  Anne Main: Therefore do you think it would be advisable to have a national strategy then for integration, leaving aside funding pots directed at certain groups? Do you think there should be some strategy to try and improve integration?

  Hazel Blears: That is a wider question beyond the funding. Obviously we have had the report from Darra Singh and the Commission for Integration and Cohesion which I thought was an extremely useful report. I have read his evidence that he gave to this Committee. I was pleased that Darra thought, I think his phrase was, "the glass was more half full than half empty" in terms of the Government response. We have agreed to follow up all 57 recommendations from the Commission and indeed we are getting on with implementing very many of them. I think that has been a very useful piece of work. What we do need to look at further, and Darra talked about this, is not simply having cohesion, but having a stronger emphasis on integration on bringing people together. I think the measures we have taken around translation, around speaking English, around the funding for various voluntary sector groups to try and ensure that we are moving not just to support people in the same conditions as when they come to this country, but move them on a journey so that they become fully active citizens in their own communities, is going to be one of the most pressing challenges over the next few years. I therefore think that we have more to do but I think the basis set out in that report gives us a very strong foundation.

  Q245  Anne Main: Do you believe that the links between CLG and the Home Office and the communication is good enough to achieve what you have just described?

  Hazel Blears: Yes, I do, and I think it is improving day by day, dare I say. My Department now is taking the lead on preparing a cross-government impact plan for migration and that is working not just with the Home Office—the Home Office are fundamental partners here because of the borders and because of all the measures and their responsibility for migration as a whole—but it is really important to work with the Department of Health to look at the impact on the NHS. We are working very closely with DCSF to look at the schools' position. They obviously have the emergency grants that they can bring in to reflect very quick changes in the number of school children. We are working with DIUS around English as a second language, trying to refocus the provision of English as a second language towards cohesion, so that cross-government approach I think is fundamental to getting it right here and making sure that we work with the local authorities when we work on our cross-government plan.

  Q246  Anne Main: You have mentioned an awful lot of bodies then and departments. Do you think there would then be a case for having a single body that was a national body for integration for migrants?

  Hazel Blears: That was one of the recommendations from the Commission. We have not accepted the recommendation to simply have a new body. What we have said is that we want to do some further work, let us look at the business case. Is it right? What I do not want to do is to add extra layers of bureaucracy with more bodies that then have to be serviced. I want to make sure that we can spend our money on actually making a difference on the ground, but we are willing to explore whether or not that might be a useful way of taking this work forward. What we do not want is simply to create a plethora of administrative bodies because we have to make sure that we make a difference.

  Q247  Andrew George: You mentioned earlier that you congratulated the local authorities in Cornwall for a number of things which included being able to rebut myths in relation to migration. I noted that you rejected the recommendation of the Commission on Immigration and Cohesion to set up a rapid rebuttal unit to counter myths about migrants. Why is it that Government feels that it is not its role to rebut the myths? Is it because you believe that the Government is not in the best position and that it should be done by others?

  Hazel Blears: On much of this agenda it is important that it is done very locally and it will be different in different places, different approaches will work. Those communities will be unique and I think Darra Singh agreed with that in his Commission's report and that therefore the one-size-fits-all and having a national rebuttal approach is not necessarily the right thing to do. A lot of places have done myth-busting leaflets. Some of them have worked; some of the evidence is that in certain circumstances it can be counterproductive because, unless the information comes from a source that you are actually going to be able to depend on, and clearly is absolutely being independent in some ways, then you can add to some of the difficulties and conflicts that are out there. I think it is a more complex picture than simply the Government issuing ten points of why you are wrong. I think you need a dialogue with people about this. You need to build relationships, you need to build trust and the best way of doing that is for the settled community to come into regular contact with the new community doing practical things at a local level rather than simply issuing what could be seen as propaganda on this very sensitive agenda.

  Mr Byrne: I would underline that point. In preparation for the publication of the Green Paper I spent three or four months going around the country meeting quite large groups all over the UK talking about what are the British values that we want to put at the heart of immigration reform? What consistently came back to me was a sense that people in this country want to be more welcoming; they actually want the Government and local authorities to do a little bit less. Very often people would say we bend over backwards to welcome people into this country and what people were actually saying is that they wanted government and local authorities to do a little bit less and they wanted to create more space in which they personally could take on a bit more of that job of extending a great British welcome.

  Q248  Andrew George: A lot of the myths are also expressed at a national level as well through national tabloid newspapers and others, so you cannot simply say that the local authorities have a responsibility to respond to that as well. Surely there is a role for government there?

  Hazel Blears: You can do this in a whole range of ways. The recent report from the Commission on Equality and Human Rights looking at allocation of social housing, their interim findings are that people are not given an unfair advantage from migrant communities and over 90 per cent of the people coming to this country in the last few years are in the private rented sector, many of them are not eligible for social housing and where they are they are treated in exactly the same way in terms of their needs and allocation process. I think that it is really helpful that you have a body like that looking at the evidence and then reaching their own conclusions. I think there is a responsibility on all of us to make sure that the facts are out there, but I think it is at local level through building those relationships that you get beyond headline rebuttal into something that is far more meaningful for people. I think that is the challenge for us.

  Q249  Andrew George: Taking that a stage further, the Commission's report identified a great deal of variability in the success of integration in terms of the measurements which they established between 38 per cent and 90 per cent in terms of the success of the immigration policy, depending in which local area one is in. The Government's Public Service Agreement 21 describes quite detailed performance indicators. I wondered to what extent the Government can deliver on its targets to improve community cohesion, given the way in which the Government appears to be perhaps micro-managing, perhaps dictating too much from the centre. Do you think that the balance is right in terms of local initiative and government direction?

  Hazel Blears: The way in which you have framed those two questions really illustrates the dilemma. Are we going to have a national rapid rebuttal unit? No, I do not think that is the right thing to do—I think we need to do that locally—but absolutely we have to, as a government, have a national framework to assist local authorities to be able to make a difference in their communities that we all want to see happen and therefore our response to the Commission's work does commit us to producing a delivery framework by the summer, bringing together analysis, evidence, best practice, helping those local authorities to take it forward. We have already issued the guidance on translation, which I think local authorities have found extremely helpful; not to say do not ever translate but think carefully, use your common sense, check whether you need to translate. Can you use translation as a way of getting people to learn English? Do it with your partners, do not repeat things and, for goodness sake, do not translate annual reports which nobody will ever read in English, let alone in other languages, so that has been very welcome. The guidance that we have issued on the funding of voluntary sector groups, again, not saying that in no circumstances will you fund a single issue group, but when you are funding groups think about how you can get them to bridge to other communities as well as looking after the particular focus that you were working with. I think all of that from a national level is hugely helpful and I take responsibility personally on this agenda that we will be absolutely supportive. The key to this for me is in those local communities which are experiencing change for them to be able to have enough flexibility to bring people together. What I am very pleased about is we have got the first cuts of the local area agreements at the moment and I think 85 local areas have chosen cohesion as one of their top 35 priorities. That is hard for local authorities because you want to do everything on education and all the rest of it, but they are saying cohesion is really important to us and we are going to make it a priority. I am optimistic that people really do see how fundamental this is to making the place a great place to live and government has a responsibility to help them to do it.

  Q250  Andrew George: Would you say that that is the reason why there is such variability in terms of the success of some local authorities in achieving greater success with cohesion than others which are clearly failing? What are the key ingredients as far as you are concerned?

  Hazel Blears: I do not simply put it down to whether or not the local authority is any good at dealing with this issue. I think there are a number of underlying factors and the analysis that the Commission's work undertook was extremely useful. They set out a kind of typology of areas that would be likely to suffer extra impact and it was the places that were not very affluent, the places that have experienced manufacturing decline, the places that were urban that were likely to have a bigger impact, and then if you look at the different nature of the numbers of people coming to different areas, some places have had a bigger challenge than other areas. If you are used to diversity, if you are an inner city, if you look at the piece on Birmingham in the Sunday papers at the weekend, very encouraging, two-thirds of people think it is great to live in such a diverse community. If you go to a place which has never had immigration then the stresses and strains will be that much greater. Yes, there are things people can learn from each other, but I do not think it is simply a matter that this local authority is excellent and this local authority is poor. Some places have different challenges.

  Q251  Andrew George: There is one very specific issue which is raised by Slough Borough Council and by others where there is a tension between the settled minority ethnic community and the newly arrived migrants, particularly where the settled minority ethnic community finds that the claim is that their jobs, wages and economic opportunities are being very much affected by the recently arrived migrants, particularly from Eastern Europe. What is the Government doing to reduce the tensions between those two communities?

  Hazel Blears: I meet with Slough regularly—it is on my agenda—including Members of Parliament as well as the local council, and rightly so. It has to be said that Slough is still a thriving economy. It is a place where people want to live, it has very high employment levels and is a very large contributor to the regional economy where they are as well. Clearly there are issues between different communities. The Mori polling that we did initially about 18 months ago said that 45 per cent of established migrant communities felt that there was too much immigration. This is an issue out there and we have to bring those communities together as much as we do the white community and the Eastern European community. This is basically a matter for all of us. We are all in this together and therefore in those particular areas it will be the local authority that is best placed to know what their communities are like. They will have data, they will have information and then how can they proactively try and bring people together and support particularly the voluntary and community sector, who are often better at this than statutory organisations. Certainly the local authorities are saying to me that the churches, the faith groups, the people who are absolutely the grassroots, can be tremendous contributors on this agenda. The challenge is how do we make sure that local authorities are in a position to support that voluntary sector activity in a more sustainable way?

  Mr Byrne: I have nothing to add only to underline that I do not think this is a race issue in the way that it was debated in the 1960s. That is the great thing that has moved on in the immigration debate. If you read back over the Hansards of the 1961 Immigration bill, which is something that I did over last summer, you can see former Members of this House openly talking about the need for immigration control in terms of race. They are extremely unpleasant passages to read. I think that the immigration debate has now moved on immeasurably since then and I think it is a reflection of something Trevor Phillips said in a speech to the CRE last year that actually Britain is a very tolerant place where we are comfortable with the difference in this country, but it will be the local authorities that are in a better position to think these plans through because they are going to have that insight into their communities in a way that, frankly, ministers and civil servants will be unaware.

  Q252  Anne Main: Specifically on the myth-busting, I would like to reiterate that the settled ethnic communities, for example, in Peterborough did say to us that there was a degree of flight from the City Centre because of the churn, of the pace of change, people coming into private rented accommodation, led to them feeling this was not their community anymore. I think that is something that needs to be addressed, that London and other areas placing their communities where they cannot house themselves in rapidly changing communities elsewhere adding to the tensions. It is not always just best practice within a community; it is also best practice within neighbouring communities that will use the resources. I think that area needs to be really looked at because that came across loud and clear.

  Hazel Blears: I understand that. I do think there is a challenge as well for local authorities to be working together in their areas and working across boundaries. People do move around—as Liam said, migrants move faster than ministers—and I think it is important that local authorities have means and mechanisms to share abilities. One thing I would say about houses in multiple occupation, because this is a significant issue for us, we obviously have a licensing scheme that applies to three-storey buildings and if there is more than five people and then a discretionary scheme if it is a two-storey building and it is four people. We have a review going on at the moment about the effectiveness of those licensing schemes because there are management regulations as well. What I want to try and make sure is that the scheme that is in place is sufficiently flexible and easy for local authorities to use because one of the problems is where you get landlords who are possibly exploiting people, you get to a situation of overcrowding and that can cause difficulties for people and therefore we need to make sure that the housing and multiple occupation licensing framework is actually in the right place and a practical and useful scheme for local authorities.

  Q253  Andrew George: I note the Government claims that migration into the UK makes a £6 billion contribution to the economy. In those circumstances why is it that the Government is not able to find a portion of that, if it is making that contribution, to actually deal with the social challenges and consequences which we have been talking about?

  Mr Byrne: I think it is. Let me start with the economic contribution. The £6 billion figure is the Treasury estimate of the contribution of migration in 2006 to output. Alongside that, probably the best study in this area was by the IPPR of how much migrants pay in versus how much they take out. When the IPPR looked at the 2003-04 period, they concluded that migrants pay in about 10 per cent of taxes and take out about 9.1 per cent; in other words, they pay in proportionately more than they take out. When you look at particular parts of the economy, taking for example financial services, it is inconceivable that the City of London and Britain's financial services sector would be as successful as it is today without migration. Why is that important? That is important because financial services contribute 24 per cent of corporation tax takes. It is with that help—I put it no stronger than that—that government is able to recycle money into public services. If you look at the police, for example, the Police Service funding between 1997 and the end of CSR period has increased by something like 60 per cent; that is £3.7 billion. Not all of that money has come from resident British workers; some of it has been contributed by migrants as well. Hazel has talked about the increases that have been driven into the local government settlement too. The fact that we have a successful economy—remember that in the last decade employment has gone up, productivity has gone up and wages have gone up—that is a triple that the British economy has not pulled off for decades. It is on the back of that economic success to which migration has been a contributory factor that we are able to see the levels of public service investment that we see today.

  Q254  Andrew George: Do you not think that in those areas, for example, where new migrants are coming in to provide particularly seasonal labour gang workers—I am thinking of my own area there but are many others where there is an extremely serious shortage of local housing—in those circumstances being able to provide housing for migrant workers is an extreme challenge. Is there not a role for government in assisting in those kinds of circumstances, given the fact that you are saying that they do make a contribution to the overall economy?

  Hazel Blears: Clearly there is an issue about housing supply in general terms. We estimate something like 65 per cent of growth in housing would be needed in any event, irrespective of migrants, and that is why we have a massive increase in the money that we are spending particularly on affordable and social housing—£8.4 billion over the next three years—to try and make sure that we cope not just with migration, but with the increase of the people in the settled community who are increasingly living longer, which is a good thing, and actually living in single person households. As a country we have to press on with the commitment that we have made to build three million new homes over the next few years and therefore that is what we are doing. We are working particularly with local authorities to try and bring this housing forward, both in terms of the social rented sector, working with housing associations, putting money into all of those programmes that we have—the low cost home ownership, the equity share, all of that—which is important for the country, not specifically just simply for the migrant population. 90 per cent of the migrants coming in are actually in the private rented sector. We are currently again looking at a review of the private rental sector because I do think there are issues, not particularly connected with migration, but in general terms about the quality of that sector and they will be reporting to us in October of this year. Making sure that our housing policy as a whole meets the needs of all the people of this country is an increasingly important priority for us. What you have seen in the last couple of years is that rising up the agenda with appropriate funds to back it up. £8.4 billion is by no means an insignificant sum.

  Q255  Chair: Can I ask about the £6 million that is available for the preventing extremism agenda and ask whether you think that has any relevance to community cohesion?

  Hazel Blears: Clearly the agendas of community cohesion, preventing violent extremism and the work that we are doing on faith are connected, overlapping and involve sometimes similar approaches, but I have been very clear, as has the Commission on Integration and Cohesion, that you can have very cohesive communities and sometimes you will still get some problems around violent extremism within those cohesive communities. There is specific work to be done in tackling and preventing violent extremism to keep our communities safe. Again, increasingly local authorities are recognising that and doing specific pieces of work. That £6 million which has been there in the first year for our Pathfinder is going to expand quite significantly and there will be £45 million over the next three years going to local authorities through the area-based grants to work on those issues. What I am keen to do—I know there has been some question should we ring-fence that money so that that money just gets spent on preventing violent extremism—is not only to have the money that is going specifically for that, but also local authorities now I think are seeing the challenges to their communities and may well be able to bring in other resources to try and increase the strength and the ability of their communities to deal with these issues. They are different but they are not completely separate and actually building cohesion and building strong communities where people come together—they share experiences, they do things together, they share food, they share activities—I think can have an impact on making also our Muslim communities more resilient to that violent extremist message, so there is specific work to be done. They do overlap, they are not identical and therefore I think it is important to keep a focus on the separate funds that we have.

  Q256  Chair: Is the Department monitoring the effectiveness of preventing extremism, the faith funding and the community cohesion funding and when will you review the effectiveness of those three streams?

  Hazel Blears: Clearly we have the PSA 21 which Andrew referred to earlier on which is building cohesive, active and empowered communities and that is a cross-government PSA. Underneath that we have three indicators, but two of those indicators are actually in the local authority set so we will be able to measure the cohesion side through the Places Survey which will take the place of the best value performance indicators which were previously measured. There is a very good performance framework around the cohesion. We are expecting those 85 local authorities who have put it as one of their top 35 priorities to achieve a statistically significant improvement in cohesion in their areas but we will be monitoring all local authorities because it is one of the 198 indicators, so all local authorities will be monitored on their cohesion levels. What I do not want to see is a really good improvement in the 85 who have made it a priority coupled with a national decline; I want to see everybody going forward. In terms of the preventing violent extremism moneys, clearly because this is a relatively new area of work for local authorities are now increasingly focused on it, working with their police services, again we put the money into the area-based grant but I said that after the first year of the LAA I want to take a fresh look at that to see exactly what has been done. Is it making a difference? We are working now on how we are going to be able to measure our PSA on preventing violent extremism. This is one of the most complex areas, as you can imagine, to try and get a proper measure of, but our task is, and I am determined that we will, be able to show that, particularly Muslim communities, have increased their resilience to be able to stand up and condemn and tackle violent extremism. We have got to do this cross-government with Home Office and with the FCO. Our Prevent strategy is completely a cross-government strategy but we will be ensuring that we keep a very close eye through the regional offices on where that money is being spent and the effectiveness of it.

  Q257  Mr Dobbin: We paid a very interesting visit to Peterborough and we were welcomed at the New Link Centre which is a newly opened centre for migrants. We were told that the transient migrant population were a bit reluctant to integrate because they were not going to be stopping in that particular area. How is the Government going to try and aid and help other local authorities to create those kinds of facilities—welcome centres—to finance that kind of initiative to help coordinate the integration of migrant communities?

  Hazel Blears: Two things: obviously where people have a significant population then it is important that there are facilities available. Again, that will vary in different areas. Some places will not be seeing the level of changes that places like Peterborough and Boston are experiencing so we have to be flexible enough to work with them. In our ongoing discussions with the Local Government Association we will be looking at exactly the kind of thing that you have talked about, but already so far as a national government we have worked on the welcome and introduction packs that we have said that every local authority really should have as a matter of priority. We have IDeA, who are the Improvement and Development Agency, working and we have just issued a template, we have issued a pamphlet that says the best practice, how you can do an introductory pack that will reassure people but also reassure the settled community, so that is something that we can do nationally. I do not think it is a national responsibility to set up a welcome centre in each of those areas. I do again think it is for local partners but it is not just the local authority and I would make this point that the new system that we are now moving into is local authorities coordinating a range of public services, whether it is health, police, transport, housing, whatever, and that is the way that partnerships can be measured in future on their effectiveness at how they make the place a great place to live. It may well be that you have some facilities through the health service, through the PCT, some kind of community centre that exists in the voluntary sector. That is what has to be explored locally. What I was impressed with in Cornwall was this ability to get this issue as a theme throughout the Local Area Agreement which meant that every partner had to focus on it rather than simply saying: Over to you, local council, it is all your job of work to do.

  Q258  Mr Dobbin: Moving on to English language, how important is it for local migrant communities to be able to speak and understand English? What sort of representations are you making to the Department of Innovation, Universities and Skills to work with ESOL to try and achieve that?

  Hazel Blears: I could not possibly overestimate how important I think it is. I think if you are going to have a sense of people being comfortable with each other, being together, then the ability to speak a common language is really fundamental to that. If you are going to get a job, if you are going to get on, if you are going to be able to do the normal things we take for granted, then you need to be able to speak English. That is why they give the guidance on translation. That is why I have been working with John Denham to say how can we focus the English as a second language provision on really encouraging cohesion and integration? DIUS have had a consultation over the last three months and they are going to be responding to that in the summer. They are very keen to do this. I also feel quite strongly that employers should be taking a significantly bigger role in helping to fund some of the essential English language classes. The budget for ESOL has actually tripled in the last few years; it is now £300 million. We have put a huge amount of money in and because of the scale and pace of change there is still a lot of demand in the system. Employers like First Bus and Tesco are actually doing English language classes either in the supermarket or in the bus garage, people do not have to take time out and it is a better way of working. I know that DIUS are very keen to say to employers: Look, you are getting the benefit from these people coming in, doing the jobs, working hard, making you more productive, you have the responsibility to make a contribution to the costs of learning English and to do much more of it on site in a more flexible way. I think that is the way forward.

  Mr Byrne: I would add that promoting English is now becoming one of the most important values that is now driving immigration and citizenship reform. As part of the preparation for the Green Paper, speaking to people all over Britain, the ability to speak English is the first value above all others that the British public wants to see absolutely at the heart of immigration reform. That is why in the points system we have said that economic migrants will need to be able to speak English if they want to stay for any length of time. We are consulting on whether people coming in on spouse visas need to acquire some English before they can come in. In the Citizenship Green Paper we have said that people will need to improve their command of English if they want to move from becoming a temporary migrant to becoming a probationary citizen or a citizen. This hardwiring of English into the immigration reform is now absolutely fundamental to our plans for 2008.

  Q259  Mr Dobbin: How are you ensuring that English language classes are available to all, particularly to women in African and Asian communities?

  Hazel Blears: I think it would be disingenuous to say that every single person who wants to go to a class will find an abundance of provision in their local area because that clearly is not the case. Expenditure has tripled in the last few years but there has been huge demand out there so there are still pressures on the system in particular areas. That is why the consultation that DIUS have done is to say what are the priorities? Where should we particularly be targeting the provision? There is an enthusiasm to try and make sure that in providing English language provision it is not simply to people who are going to be here on a short term basis, come here, do a job and go away, but actually how do we reach the people who perhaps have been here for some time and are still not able to access the services and to become fully integrated into our communities. We also held two citizens' juries earlier this year—one in Hull and one in London—to try and get to the views of local people. If you have to make choices where do you think the priorities should be? That has helped to inform our thinking as well. If employers could make a bigger contribution that would free up some of the resource to direct it at people who genuinely cannot afford it; people who can afford it should make a contribution and we have to get the balance right here. One of the things I know that John Denham is thinking about is how to make it more flexible. If it is simply in an FE college is it in the right place where people go to? I went to a centre recently where there were women from a whole range of different ethnic backgrounds and they would go to that centre: it was local, there was childcare on site, it was in their community. I do not know whether they all would have travelled some distance to an FE college but they were reaching people who would be called hard to reach, but they were very enthusiastic. You have to have more flexible solutions as well.



 
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