Consequences of failure
30. As we noted above, there are relatively few e-petitions
systems currently established, and none, as far as we are aware,
with the features we might be looking for. If the House introduced
a system which then went wrong, it could do significant reputational
damage. Our witnesses agreed that failures in the ICT systems,
so that the public could not access or submit e-petitions, would
undermine public confidence in the system as a whole.[29]
31. The ICT systems must also be able to guarantee
the security of the information (much of which will be personal
information) which they hold. It is not, however, only (or even
primarily) because of weaknesses in the systems that such information
may be inappropriately released. As Professor Jonathan Drori CBE,
Director, Changing Media Ltd, told us
in the end if Parliament or Government has data
about people it will probably leak out and it will probably be
leaking out because of human beings doing what human beings do,
which is make mistakes. [30]
32. We have already mentioned that e-petitions are
likely to add to Members' workloads, not least because we envisage
a system in which they would have a central role, as they do with
petitions currently. We have also noted that for many Members
petitions are an obscure and unproductive procedure with which
they have no great desire to become more involved. But to be a
success the system will depend on the active involvement of all
Members whose constituents submit e-petitions.[31]
If even quite a small number of Members decided that they would
not take part, the whole system could be undermined or even discredited.
If we cannot be confident that we can establish an e-petitions
scheme which Members and the public find easy to understand and
straightforward to use, which is responsive and meets their reasonable
expectations and which is reliable and technologically robust,
we might be better not proceeding with a scheme at all.
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