Select Committee on Public Accounts Minutes of Evidence


Supplementary memorandum submitted by the Department for Culture, Media and Sport and the Department for Business, Enterprise and Regulatory Reform

Question 77 (Geraldine Smith): Details of the government consultation on the role of integrated digital television sets in achieving digital switchover

  In February 2001, ITV Digital (then ONdigital) convened a meeting of all the major manufacturers of integrated digital televisions (iDTVs) to which Patricia Hewitt, the then Minister, was invited. The manufacturers collectively pressed for legislation to require that from a date, such as 1 January 2004, all new tv sets sold in the UK should be iDTVs. They argued that this would shift the costs of digital receiving equipment from the broadcaster (through set top boxes provided as part of the subscription package) to the viewer.

  Our legal advisers told us that the UK could not restrict the sales of television sets that comply with European standards and therefore it was not possible for the UK unilaterally to forbid the sale of analogue-only sets. However it would be possible for the European Commission to bring forward such a proposal if it were considered to be proportionate and non-discriminatory to achieving common European goals. We raised this issue informally with the Commission and succeeded in securing a discussion of the role that idtvs might play in achieving switchover at the meeting in January 2002 of the Digital Broadcasting Experts Group. On that occasion only France expressed interest. We also encouraged ITV Digital and the manufacturers to explore the level of support which such a measure might secure from their European counterparts.

  In January 2002 the first Digital Television Action Plan owned jointly by Government and industry stakeholders included a commitment to "Comprehensively investigate with industry and European Commission issues surrounding the transition to exclusive sales of integrated digital TVs". The demise of ITV Digital in late March 2002 caused us to hold back on the launching the formal consultation so that the revised state of the market could be taken into account. The consultation was published on 27 June 2002, and 15 responses were received by the closing date of 27 September 2002. The consultation document and the non-confidential responses continue to be available at http://www.digitaltelevision.gov.uk/consultations/con—role—integrated—dtv.html

  Stephen Timms announced the conclusions in a press release of 27 February 2003 which said:

  "The majority of responses did not support enforcing the sole production and sale of iDTVs but reflected the idea that consumers should have clear, explanatory information. The Government, with industry and stakeholders, is considering a number of measures, including:

    —    clear labelling of TV sets setting out what equipment consumers will need to receive digital signals; and

    —    a consumer information initiative.

  The Digital TV Market Preparation Group, a task group of the Digital TV Action Plan, in consultation with the industry and other stakeholders, has already looked at the need for an information initiative.

  The aim of any future information will be to set out clearly the choices for consumers, either to buy a digital adaptor or an integrated digital TV, in preparation for the digital switchover.

  It will inform consumers that analogue TV sets will require a digital adaptor to receive TV broadcasts after the analogue signal is switched off."

  The work on clear labelling and a consumer information initiative was taken forward primarily through the "digital tick" logo, launched in September 2004 and registered by the Secretary of State for Trade and Industry as a Certification Mark. The "digital tick" is promoted extensively by Digital UK as part of its seven year £200 million campaign to inform consumers about switchover. Over 1,000 products are now accredited under the "digital tick" scheme as being designed to work through switchover, and consumer awareness of it has reached 65%. In addition, we welcome the package of measures announced by leading manufacturers and retailers in September 2007 following their meeting with Stephen Timms to address issues of analogue TV sales. These measures include accelerating conversion of all TV product lines to digital; moving to all-digital product lines of televisions and recorders in each region in the 12 months leading up to switchover in that area; and greater use of clear consumer information in stores. There has significant movement in the TV sales market over the past year from analogue to digital. In January 2007 less than half (45%) of all TVs sold were digital, but by January 2008 that had improved to 80% of all TVs sold being digital.

Question 102 (Dr John Pugh): The Departments' calculations used to reach the £5.1 billion customer benefit figure

  There are two main areas of benefits to consumers used in the Cost Benefit Analysis:

1.  Benefits to consumers living in areas not served by Digital Terrestrial Television (DTT) before switchover—£2.72 billion

  This is based on the willingness of consumers to pay for new television channels, estimated by survey in 2004. Before switchover 80% of households can, if they choose, receive through an aerial the digital versions of those public services that are available nationwide to analogue viewers—BBC1, BBC2, ITV1, Channel 4 (S4C in Wales), Teletext. Switchover will allow 98.5% of households to receive these services through an aerial, together with other services carried on the two multiplexes carrying these services.

2.  Benefits to consumers from new services provided in the spectrum freed up by switchover—£1.67 billion

  Again this is based on the willingness of consumers to pay for new television channels. The actual services provided in the spectrum may well not be television of any kind, but this was taken as the service with which consumers were most familiar and could most readily indicate a monetary value.

  There are two elements:

    —    Services to be provided in the interleaved spectrum—£0.66 billion.

  This is the 32 frequency channels that are retained nationally to support the six DTT multiplexes, but of which only six frequency channels will be needed at any given transmitter leaving the other 26 available to support services (provided they do not interfere with the DTT services).

    —    services to be provided in the 14 frequency channels cleared nationwide—£1.01 billion.

  This is the spectrum that will be the subject of the main digital dividend auction. Because the frequencies will be available across the UK they can readily support national services. For the purposes of the CBA these were conservatively assumed to be more television channels.

  In addition, the cost benefit analysis made the assumption that those consumers who make the switch to digital television because of switchover, rather than as a normal response to the market, nevertheless perceive a benefit. So for those consumers who make the switch to digital in the two years before switchover in their region (and who therefore cannot be in those areas who only get access to DTT at switchover, counted in Item 1 above), we have calculated a benefit of half the price of a set top box. This value contributes £0.66 billion to the cost benefit analysis.

  The total benefits to consumers in Net Present Value terms using 2004 prices for completion of switchover in 2012 is £5.05 billion

Question 129 (Mr Richard Bacon): Details of any available analysis of consumer choices in the TV retail market

  There has significant movement in the TV sales market over the past year. In January 2007 less than half (45%) of all TVs sold were digital, but by January 2008 that had improved to 80% of all TVs sold being digital. We welcome the efforts of the supply chain to achieve this, and their voluntary commitment to accelerate conversion of their sales lines to digital, including DSGi's recent announcement that it will not purchase any more analogue televisions to sell. The leading electrical multiples and supermarkets have also committed to seeing that analogue stock is moved out of regions around one year before switchover, or is bundled with a digital converter box. Any analogue TV can be converted with a digital box, but it is of course important that consumers are aware when buying an analogue TV that it will require a box at switchover. Digital UK is working with retailers to ensure that analogue TVs are clearly labelled as such, and that store staff explain switchover to customers. The imminent introduction of the Consumer Protection Regulations implementing the Unfair Commercial Practices Directive, which include an offence of misselling by omission, will assist in this.





 
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