Select Committee on Public Accounts Minutes of Evidence


Examination of Witnesses (Questions 20-39)

DEPARTMENT FOR BUSINESS, ENTERPRISE AND REGULATORY REFORM

12 NOVEMBER 2007

  Q20  Mr Mitchell: The Department was also extraordinarily grudging about putting vessels on the list. I supplied a list, which I got from the Icelandic Ministry of Fisheries, of vessels that had been spotted fishing in Icelandic waters by the Icelandic coastguard. Even then, it took several months to get those vessels, which were not on the original list, on to the list. One middle-water vessel, the Thessalonian, is still not there, although it has demonstrably been fishing in Icelandic waters. Why was that so sticky?

  Sir Brian Bender: I guess that it was just coping with the sheer complexity. I think that the Ombudsman looked to see whether the vessel that you have mentioned should have been added but did not find maladministration. I do not think that the Department has a defence on these issues. It did not cover itself with glory, because it did not stand back and plan properly for introducing a scheme like this.

  Q21  Mr Mitchell: There was a further problem regarding lack of knowledge of the industry's practices in relation to the 12 week break in service. That has caused an enormous number of problems, which are dealt with in the Ombudsman's report. At first, we were told that the 12 week break in service did not include service in prison, so we had the extraordinary case of a Hull fisherman—this would never happen in Grimsby—whose wife had been raped by another fisherman. The second fisherman got compensation because he was in prison serving a sentence for the rape, but the first fisherman did not get compensation. That prison thing was a farce.

  Sir Brian Bender: I have asked about that case, which was very odd. I understand that the issue arose because of the decision to allow gaps in service of more than 12 weeks, provided that the person had not worked outside the Icelandic industry. This is not a satisfactory answer, but the Department did not then appreciate that that would mean that time spent in prison would not create a break in service, whereas time spent working for another employer would. We were therefore faced with that farcical position. I understand that about 30 of the cases involved time spent in prison, although the overwhelming majority were for relatively minor offences. There were a couple of cases with long prison sentences—no doubt, the one you mention is one of those. However, the Department should have been informed about that and should have got it right.

  Q22  Mr Mitchell: The 12 week break was also difficult because, in Grimsby, if fishermen could not get an Icelandic trip—this was also the case in Fleetwood—they were put, by the employment office on the dock, on a North Sea or middle-water vessel. They had no alternative but to take those jobs, but it was not allowed and it became a 12 week break. That is why the Ombudsman ruled in my favour, but I was arguing that from the start and the Department was extraordinarily resistant to that argument.

  Tim Soane: The reason for the 12 week break was primarily because we were advised by the industry that a 12 week period would typically cover most of the eventualities that involve fishermen, whether it be getting a master certificate, doing a training course or not fishing for whatever other reason. So the 12 week period was settled on to include all those sorts of eventualities. The point about people having breaks of longer than 12 weeks was that there had to be some point at which you could say that the service before that period was rendered ineligible. The rules of the scheme were that if you worked in excess of that 12 week period, that would—

  Q23  Mr Mitchell: But they were still fishing; they were fishermen. They were forced to act by employment law.

  Tim Soane: But the point of the scheme was to deal with the loss of the industry from the Icelandic settlement, and if they were fishing in other boats, they were less dependent on Icelandic water fishing. That seems like a reasonable conclusion to come out of that rule.

  Sir Brian Bender: The Department was, as you well know, Mr Mitchell, trying to compensate for the effects of the cod war, not for other impacts of the decline of fisheries. That was extremely difficult in practice.

  Q24  Mr Mitchell: Well, I think that they have now come clean on, or coughed up on, the 12 week fishing period in the North Sea. Just quickly, were the Hull claims paid faster, because the Hull branch of the BFA had put a red stamp on them? That is something that is strongly felt in Grimsby. I do not know. Was that the case?

  Tim Soane: Absolutely not. The National Audit Office Report that investigated 100 claims found that to be the case. The fact is that the claims from Hull were often simpler. There was better evidence available and fewer inquiries of the fishermen were needed.

  Q25  Mr Mitchell: That is true, but, as you can see on table 4, from May 2001 you were rejecting a much higher proportion of cases. That meant that the early cases coming in from Hull got a lot more acceptances than the later cases coming in from Grimsby, because you were being tougher.

  Tim Soane: There was no change in the toughness of the application of the rules of the scheme throughout its life. Every claim was treated the same, and some claims were re-examined later in the light of the changes to the rules, which we have talked about before. There is no difference in time. It is simply the case that Hull was more dependent on Icelandic water trawling. The claims from fishermen in Hull were clearer and the evidence was clearer, and that enabled the claims to be processed more quickly.

  Q26  Mr Mitchell: Why was the Department justified in deducting from the compensation scheme in 2000 not only the ex gratia payment made in the mid-1990s—that payment was a legal obligation on the Department because it had been proved in the tribunals that fishermen were not casual but were employed and therefore entitled to the redundancy that had been withheld from them—but the interest on it. No interest was paid on the compensation, even though it was due from 25 years before.

  Sir Brian Bender: Mr Mitchell, I know that that is a subject of correspondence between you and our Ministers and that you both disagree. Our view is that it is neither unfair nor unlawful to do that. It was a matter of policy rather than law. As you know, the Ombudsman looked at the matter in 2004 and concluded that the Department was entitled to offset the interest and principal sum of the 1993 scheme payments. I am conscious that that is something that you do not agree with, but that is the Department's position. The last thing that I saw was a letter from Pat McFadden back to you.

  Q27  Mr Mitchell: One final quickie: I want to check whether two names have been paid. A problem has been raised from Grimsby. I do not want to give out the names here, so I will give you a note. Perhaps you can tell me whether they have been paid.

  Sir Brian Bender: Of course.

  Q28  Mr Dunne: Can I be clear about the timing of this whole episode? It says on page 24 that the last case was paid in July 2006. Is that the end of it as far as the Department is concerned, subject to the Ombudsman's inquiry?

  Sir Brian Bender: Subject to the decision Ministers make in response to the Ombudsman's recommendation that we should look at whether or not to run some aspect again.

  Tim Soane: And we have always maintained that if a claimant were to bring forward new evidence—for example if they discovered some lost records that might have affected their claim—we would obviously look at the case again. In principle, however, it finished at that point.

  Q29  Mr Dunne: I am glad that you raised the issue of records. One of the things that comes through from this Report is the difficulty for individuals in establishing whether they have a case or not. You had to go to the Inland Revenue, as it then was, to get corroborating details of individuals' national insurance contributions and other payments. How long does the Inland Revenue have to retain records by law?

  Paula Diggle: I think it is six or seven years, but I can check that for you.

  Q30  Mr Dunne: Obviously, there used to be a seven-year requirement, and now it is six years.

  Paula Diggle: I will check that for you.[2]

  Tim Soane: It is worth saying that we would have asked for the National Insurance records in order to reduce the amount of the claim. That would not have been in support of the claim, but only in order to deal with circumstances in which there was a break of more than 12 weeks and—

  Q31  Mr Dunne: And where you could prove that other work had been undertaken?

  Tim Soane: Correct.

  Q32  Mr Dunne: That was to reduce the cost to the Department. I understand. However, my point is that it is extremely hard to substantiate a claim going back over a decade. Have you undertaken an estimate of the cost to those undertaking such claims or appeals?

  Tim Soane: We have not.

  Sir Brian Bender: Unless there was evidence that the claim was wrong, we erred on the side of paying it. That is implicit in a later paragraph in the NAO Report. If you understand my point—we did not crawl over the details and ask for more and more evidence.

  Q33  Mr Dunne: Although, in some cases, it took many years to reach a conclusion.

  Sir Brian Bender: Oh yes.

  Q34  Mr Dunne: What was happening in those intervening years, if you were not crawling over more evidence?

  Sir Brian Bender: We were trying to get more evidence. My point is that where there was doubt, we gave the former fishermen the benefit of the doubt. For example, in one or two cases—this comes out later in the report—we actually paid them before they got their national insurance records.

  Q35  Mr Dunne: The number of successful appeals seems to be very small. If I read table 7 on page 15 correctly, only five decisions were changed on appeal out of 18 already paid, and none of those rejected were changed. That does not give the impression that you were erring on the side of the generous. It gives the opposite impression.

  Tim Soane: In a sense, it could prove that we were erring on the side of the generous. Had we been erring in the opposite direction, you would have expected more appeals to have been upheld, because we would have investigated further, found more information and then paid that person more. As it is, the low number of appeals is commensurate with us having erred on the side of generosity.

  Q36  Mr Dunne: Approximately one third of the cases of those sampled by the NAO were appealed.

  Sir Brian Bender: That is true.

  Q37 Mr Dunne: Was any compensation paid for the cost of taking those to appeal? Do we have a sense of what it would have cost an individual to appeal a case?

  Tim Soane: The appeal mechanisms were not onerous on those appealing. The first course of appeal was to an official in the Department, who was separate from the redundancy payment service, and was simply a review of the case papers and a check to see whether the case officer had done the calculations and interpreted the evidence correctly. If the outcome was unsatisfactory for the claimant, we had a further appeals mechanism to an independent person whom we had appointed. Again, that was done with a fairly light touch; it was not like a court of appeal. It was done in a relatively straightforward way. So the evidence that had been presented as part of the claim was re-examined at each of those two stages in order to see whether an error had been made.

  Q38  Mr Dunne: When you applied to the Inland Revenue for access to the historical records, did you have to go through a procedure? Have lessons been learned that could apply in other cases?

  Tim Soane: Yes, we had to ask each of the individual claimants to authorise the Inland Revenue to release the information to us. That happened as a result of a machinery of Government change: previously, those administering the scheme had been in the same Department and, therefore, had access to those records as a matter of interdepartmental information exchange. When they became separate Departments, different legal arrangements applied and that information was not available. If we ran a similar scheme again in another Department, we would put on the application form an authorisation for us to have access to the records, so that we could make that happen as a matter of course.

  Q39  Mr Dunne: Has that lesson been learned across Government? If not, could you encourage other Departments to consider it?

  Sir Brian Bender: Certainly, if that has not been learned, we need to encourage it. I think that the general question about the potential conflict between data protection and data sharing is under very active consideration in Government, and it is more common now to encourage individual citizens to tick a box—or not, if they do not want the material shared—so that they can get what they want, unless they are obsessed with protecting their privacy. I think that the lesson has been more generally shown, but we are happy to reinforce it with help from the Treasury.


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