Select Committee on Transport Written Evidence


Memorandum from London TravelWatch (TS 14)

  As you know, London TravelWatch is the official representative body for the travelling public of London.

  We have noted with interest your Committee's decision to hold an inquiry into "steps taken to protect the travelling public from terrorist violence", and welcome this initiative. We have studied your Committee's preliminary report on UK Transport Security, published last month, and keenly await the findings of its further work on this topic.

  Passengers in London (including those on flight PA103, which took off from Heathrow before exploding over Lockerbie) have had the misfortune to be the victims of such actions more frequently and on a more savage scale than anywhere else in Britain. So we are acutely aware of the importance of doing all that is reasonably practicable to deter and forestall them.

  But, at the same time, we recognise that a difficult balance has to be struck between the need to secure the safety of passengers and staff and the need to ensure that the transport systems continue to function with a minimum of inconvenience and delay. They are the arteries which make possible the economic and social vitality of our city, and any avoidable congestion of them must be prevented. Indeed, it is precisely because of the damage which flows from interruptions to the free flow of transport that those who wish to launch attacks on us all make the transport systems their first choice of targets.

  As a lay body, we are not in a position to offer informed comment on the specific matters listed in your Committee's notice, since these are addressed primarily to the role of the Government and to the lessons learned by both it and the industry from the experience of other countries which have also experienced such attacks. But there are two basic principles which we believe should be observed in the development of counter-terrorist programmes, and which we commend to your members' attention.

  First, we believe that the eyes and ears of the millions of daily users of London's road and rail networks are a vital resource. Passengers must continue to be given every encouragement and opportunity to report suspicious objects and patterns of behaviour, and their alertness should be regularly reinforced by appropriate announcements, posters, etc. This campaign should be coupled with one reminding them of the need to ensure that they do not inadvertently cause alarms and delays through innocent actions which could be capable of misunderstanding, eg by leaving bags unattended on vehicles or at terminals.

  Second, we believe that counter-terrorist systems and procedures should be as unobtrusive and unobstructive as possible. No reasonable person could object to the installation of passive detector equipment of the kind now commonly found at the doors of shops or public libraries to prevent theft (any more than there is any objection to the now-widespread use of CCTV through the transport industry). Nor is there likely to be much complaint about the presence of sniffer dogs, if they are kept under proper control.

  But, equally, it would be impracticable to introduce into mass transit systems the kind of security checks (including bag scanners and body searches) now installed at the public entrance to the Palace of Westminster. It has been the clear view of London Underground in its discussions with us that none of the detector technology now on the market is suitable for use at the entrances to its stations or on its trains. As a member of Comet (a world-wide consortium of major urban metro operators), London Underground is aware of the global state of this art, and we have no grounds on which to challenge or disbelieve its judgement.

  At its invitation, we have recently met Transec (the security division of the Department for Transport) to discuss its plans for the forthcoming trialling of explosives detecting equipment at a number of locations on the rail system, starting with the Heathrow Express platforms at Paddington. The purpose of these trials is to assess how well equipment which is already in use in other, more closely controlled environments (such as the departure gates at Waterloo International and many airports) performs in the challenging context of ordinary railway stations where it may be affected by dust, variations in temperature, electromagnetic radiation, etc. Passengers will be invited at random to submit themselves and their luggage to scanning, but participation will be entirely voluntary. Part of the purpose of the test will be to discover not only whether the various devices to be tested are capable of detecting explosives reliably when they are present but also whether the number of "false positive" readings can be kept to a level sufficiently low as to be manageable.

  As far as we have been able to ascertain, such equipment has not been deployed for routine use in any mass transit system in the world, and we would have considerable reservations regarding any proposal to introduce in it London unless the obvious problems of delay and congestion can be overcome. We agree that it is important that the Department and the public transport industry should be in the forefront of any potentially useful developments in this field, and we will observe with interest the outcome of these trials (and a parallel programme of qualitative research to passengers' attitudes and perceptions). But, for the time being, we feel that it is necessary to reserve judgement on whether and when—if ever—the technical state of this art will be such as to make the general introduction of detectors onto stations (and even, potentially, onto vehicles) a realistic possibility.

December 2005





 
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