Select Committee on Transport Twelfth Report


5  Conclusion

22.  The opening of Terminal 5 revealed serious failings on the part of both BAA and British Airways. Like both organisations, we acknowledge the inevitability of 'teething problems' but deeply regret that so many were allowed to bring the operation of Heathrow's newest terminal to a halt. Nevertheless, we are glad that our inquiry has enabled the BAA, British Airways and Unite to describe how they are working together to make Terminal 5 a success.

23.  We note the Competition Commission's publication of its provisional findings in its inquiry into BAA. This reinforces the view we have previously expressed, that BAA is a monopoly that needs to be broken up.

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