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Royal Bank of Scotland branch closures Contents

Contents

1 Introduction

2 Closure programme

Reasons for the closures

Impact on staff

Partial delay to the closure programme

Further closures?

3 Government involvement

4 Access to Banking Standard

Impact Assessments

Consultation process

Lending Standards Board

5 Alternative banking methods

Online banking

Targets for transferring customer to online services

Mobile branches

Community bankers

6 Post Office banking services

Capacity of the Post Office network

Conclusions and recommendations

Formal minutes

Witnesses

Published written evidence

List of Reports from the Committee during the current Parliament



Published: 27 May 2018