Select Committee on Business and Enterprise Written Evidence


Memorandum submitted by the National Specialist Contractors Council

  1.  Please find attached a submission from the National Specialist Contractors Council (NSCC), the umbrella organisation representing Specialist Building Contractors operating in the UK Construction Industry. It is these trade contractors that employ and train the construction workforce and carry out the majority of construction work on site. NSCC represents 29 specialist trade organisations which collectively represent almost 8000 Specialist Contractors. The 29 specialist trade organisations are at the end of the submission.

  2.  The NSCC submission covers three key issues:

    A.  Payment Practices in the UK Construction Industry.

    B.  Integration of the supply chain.

    C.  Skills in the Specialist Sectors.

3.A  PAYMENT PRACTICES IN THE UK CONSTRUCTION INDUSTRY

  (a)  There is a deep-seated culture among main contractors of delaying, reducing or simply avoiding payment to their sub-contractors.

  (b)  This culture is driven by their business models as cash managers which in turn are driven by the procurement process in the industry; this is outdated and does not recognise the structural changes of the last 30 years.

  (c)  Main contractors enjoy a degree of dominance and power which is no longer merited by their contribution to and investment in the construction process.

  (d)  In the modern construction industry it is Specialist Contractors who are the real engines of change. They are major investors, employing the majority of the skilled workforce, training most of the apprentices, investing in plant, process improvements and manufacturing facilities, driving research and development, and implementing the improvements in health and safety which everybody wants to see. Most of these businesses are Small Medium Enterprises (SMEs) with a desire to grow and improve; they cannot do this effectively if they are starved of cash. It is a sad but unavoidable fact that when a business is starved of cash, the first things to suffer are training, R & D and investment in both new staff and equipment.

  (e)  The development of the industry depends to a large extent on the investment, commitment and ingenuity of the thousands of SMEs that make up the specialist sector. Improving their certainty of timely and correct payment can only help to boost their contribution.

  (f)  Real improvement will only come through a change in culture in the industry—this needs to be brought about by a combination of coercion and encouragement.

  (g)  Legislation is a necessary first step. The current position is simply too easy to exploit. History shows us that voluntary reform is at best slow and at worst non-existent:

    —  The DTI proposals for amending the Construction Act (in principle) should be adopted as they will create greater clarity as to how much is owed to whom and when it is payable. This will allow payees (of all tiers, not just first line sub-contractors) to use the remedies of adjudication and suspension more readily when they are being unfairly treated. Whilst a Fair Payment Charter has been introduced by OCG, the Construction Act is the underpinning legislation.

  (h)  Clients also need to provide a more positive incentive to encourage cultural change. In principle:

    —  Contractors should be given a realistic chance of enhancing profits through good performance.

    —  Clients should recognise the reality of the amount of risk that a contractor can sensibly take with a profit margin of 1-3%.

    —  The supply chain should be "flattened" to encourage greater collaboration between key suppliers/sub-contractors, contractors, consultants and clients. This can be done through formal "partnering" but can be equally effective if the client leads the process and uses it as a tool for ensuring best practice.

  (i)  The Fair Payment Charter adopted by the Public Sector Construction Clients' Form (PSCCF) must be implemented and enforced from 1 January 2008:

    —  Public sector clients should be asked to publicly affirm their adoption of the Charter throughout the supply chain.

    —  Main contractors and others in the supply chain that do not implement the Charter must be called to account and precluded from future public sector contracts.

    —  Public sector contracts should consider allowing a profit margin to contractors greater than the 2.5% which is currently typical.

    —  Public sector clients should play a more active role in the project management, in particular more regular communication with the supply chain. Greater transparency across the tiers promotes trust and understanding, which are prerequisites for any meaningful performance improvements.

  (j)  A fundamental issue in relation to payment practices is the continued practice of withholding a retention from Specialist Contractors within the supply chain. Retention is a contractual mechanism whereby a proportion of all payments made to a main contractor is held back by the employer or client until expiry of the defects liability period of the main contract (usually 12 months after the completion of a project). In turn the main contractor holds a retention (usually between 3-5%) against his specialist trade contractors (often referred to as subcontractors). This results in a substantial amount of money withheld from subcontractors at any one time.

  (k)  The first half of the retention is usually paid to the subcontractor upon practical completion of the subcontract, ie when he has completed his element of the works. The second half is retained until issue of the final certificate or making good defects certificate, usually 12 months after the practical completion of the whole project. For subcontractors who carry out work early on in the project, eg piling, this can involve a wait of some considerable time (years on many projects).

  (l)  On many occasions retention monies are not automatically released to Specialist Contractors even when due. A substantial amount of monies continues to be withheld and can be extremely difficult to retrieve. A recent NSCC survey into payment practices in the construction industry demonstrated that £950 million is withheld from Specialist Contractors in retention monies; yet only 27% of contractors are ever requested to return and rectify defects.

  (m)  A Trade & Industry Committee published a report into the practice of retentions in 2002 and stated:

    "Given the doubtful benefits and the clear disadvantages of retentions, it would obviously be in everyone's interest for such an inefficient—and frequently harmful practice to disappear".

  (n)  Despite the Select Committee report and the alternatives to retentions that are available, ie retention bonds, retentions are prevalent within the industry and Specialist Contractors continue to suffer cash flow problems that frequently result in the demise of long serving contractors.

  (o)  The very existence of retentions within the construction industry has a huge impact upon NSCC members, Specialist Contractors within the construction industry, the majority of whom are small and medium sized enterprises (SMEs) and the practice of cash retentions should be eliminated throughout the supply chain.

  (p)  The PSCCF Fair Payment Charter requires retention practices to be mirrored through the supply chain; as the majority of public sector clients do not withhold a cash retention, enforcement of the Charter would go some way to achieving the elimination of cash retentions.

4.B  INTEGRATION OF THE SUPPLY CHAIN

  (a)  Many of the payment issues within the construction industry arise due to a lack of trust between the various parts of the supply chain, which in turn is a result of a lack of involvement from the supply chain.

  (b)  Specialist Contractors are the main source of technical expertise within the industry yet are still appointed too late to contribute to the design and development stage of a project therefore missing the opportunity to input their knowledge and skills and improve the construction process in terms of process, quality and cost.

  (c)  The industry, in Accelerating Change, has set a target of 50% of projects being carried out by integrated teams by the end of 2007. Due to a lack of engagement by clients and main contractors this target will not be achieved and a great opportunity for the public sector to realise substantial savings is being missed, and the best practice, usually learned from the public sector making improvements, is not being transferred throughout the industry.

  (d)  If the construction industry and its clients wish to see a real improvement in efficiency, quality and costs then the early involvement of the specialist trade contractors and the integration of the entire supply chain must be implemented as standard practice.

  (e)  Central government has pledged that integrated teams are the preferred method of working and this should be enforced wherever public funds are used for construction projects.

5.C  SKILLS IN THE SPECIALIST SECTOR

  (a)  Specialist trade contractors are the main employers of the skilled construction workforce and with support from ConstructionSkills, investment in training in the specialist sector is at long last increasing. However more still needs to be done.

  (b)  Specialist apprenticeships are being developed in some of the specialist trades yet as these do not follow the traditional apprentice route, due to the more focused skill base required, funding has to be arranged on a case by case basis.

  (c)  There is a shortage of specialist assessors for many trades; this is due to a variety of reasons one of which is the lack of investment in the assessor infrastructure. NSCC is encouraging the training of specialist assessors and currently has to apply for funding for each sector to train a sufficient number of assessors. This issue is seriously inhibiting the progress towards achieving a fully qualified workforce by 2010.

  (d)  A barrier to many Specialist Contractors taking on trainees or apprentices is the lack of forward orders, the industry still looks very short term yet an apprentice or trainee requires a long term investment which many SME employers find difficult to commit to. Clients in both the public and private sectors can help to overcome this problem by working more closely with their supply chains to plan work over the coming years. Integrated supply chains give Specialist Contractors the confidence to invest long term in the training of their workforce.

  (e)  The NSCC is working towards achieving a fully qualified workforce by 2010. Clients in the public and private sectors have committed to using contractors that hold CSCS carded workforces, yet this is still not happening in practice, which is causing consternation amongst the Specialist Contractors that have invested in qualifying their workforces.

  6.  The UK construction industry is responsible for 9% of the GDP with a turnover of £114 billion, and is the employer of almost 3 million people. It is an asset to this country and is capable of contributing even more if the industry supply chain is provided with the opportunity to deliver workmanship of the highest quality. 90% of construction work is carried out by the supply chain, the organisations and people we represent. Without Specialist Contractors the industry would not be capable of delivering the buildings and infrastructure society requires to function. It is vital that every part of this substantial industry is provided with a business environment that enables it to grow, develop and deliver.

NSCC MEMBER ORGANISATIONS
ACIFCAssociation of Concrete Industrial Flooring Contractors
AISAssociation of Interior Specialists
ASAAssociation of Sealant Applicators Ltd
ASFPAssociation for Specialist Fire Protection
ATLASAssociation of Technical Lightning & Access Specialists
BBSABritish Blind and Shutter Association
BDABritish Drilling Association
CFAContract Flooring Association
DSADrilling and Sawing Association
FASETFall Arrest Safety Equipment Training
FBSCFederation of Building Specialist Contractors
FeRFAResin Flooring Association
FPSFederation of Piling Specialists
FRAFlat Roofing Alliance
GGFGlass and Glazing Federation
INCAInsulated Render & Cladding Association
MACMastic Asphalt Council
NASCNational Access & Scaffolding Confederation
NFRCThe National Federation of Roofing Contractors Ltd
NFTMMSNational Federation of Terrazzo Marble & Mosaic Specialists
PDAPainting and Decorating Association
RIDBARural & Industrial Design & Building Association
SAEMASpecialist Access Engineering and Maintenance Association
SAPCASports and Play Construction Association
SFGBStone Federation Great Britain
SMWBAScottish Master Wrights and Builders Association
SPRASingle Ply Roofing Association
SWASteel Window Association
TTAThe Tile Association

May 2007





 
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Prepared 16 July 2008