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| | Criteria
| Characteristics of AHPs that meet our requirements
| How this will be assessed
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| 2.1 | Well managed external environments
| External areas managed by the AHP are clean, safe, and well maintained and managed.
| Tenants satisfaction with the external environment surrounding their homes
Evidence of regular estate inspection and implementation of actions following visits.
Budgets of external improvements
Evidence of targeted and coordinated approach to investment in external environments.
Clear arrangements for management of external areas.
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| 2.2 | Tenancy support and prevention of homelessness
| Uses support services to maintain tenancies.
| Numbers of referrals to tenancy support schemes per year as a percentage of stock.
Numbers of referrals to statutory, voluntary and care and support organisations over the last 12 months.
Provider of specialist or generic tenancy support.
Numbers of evictions prevented per year by supporting tenants and by referral to other agencies and joint working.
Policy to show that direct assistance is provided to tenants who are victims of domestic violence or hate crime to prevent them becoming homeless.
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| 2.3 | Lettings | An AHP that will
Enter into the Council's standard nomination agreements
Enter into lettings plans
Is committed to sub-regional choice based lettings
Assists its tenants to transfer in an emergency
| Commitment to offer 100% of first lettings on new schemes and 75% of following lettings.
Examples of a lettings plan approach used by the AHP
Examples of experience with choice based lettings including sub-regional working.
Track record/percentage of lettings to Local Authority over the last two years if currently operating in the borough.
An allocations policy that includes transfers for tenants in cases of emergency such as fire, flood, domestic violence, hate crime and sexual or racial harassment.
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| 2.4 | Anti Social Behaviour
| Has clear policies and procedures for tackling anti social behaviour.
| Evidence of membership and involvement in multi-agency groups to tackle anti social behaviour.
Numbers of evictions, ASBOs and injunctions over the last 12 months.
Numbers of evictions prevented by interventions plus an example
Resourcing (staff and dedicated budgets) for anti- social behaviour work.
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| 2.5 | Aids and adaptations |
An AHP that takes a positive approach to aids and adaptations for their tenants.
Acts as an agent on behalf of their tenants providing advice, quotes and supervision of works or will allow others to do this on their behalf.
| Budget in place to fund all aids and adaptations up to a value of £1,000.
Evidence of the agency approach.
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| 2.6 | Commitment to partnership working
| An AHP that has a track record of involvement in local partnerships
| Evidence of participation and active involvement in local partnerships
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| 2.7 | Diversity | An AHP that can offer access to housing and services to the whole community
| Percentage of homes meeting lifetime homes standards as a percentage of stock.
Percentage of specially adapted homes as a percentage of stock.
Numbers of residents helped to remain in their own homes rather than moving to a residential setting over the last 12 months, plus and example.
Lettings to Black and Minority Ethnic tenants consistent with BME population in the borough or other boroughs.
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| 2.8 | Good quality development programme
| An AHP that is a development partner of the Housing Corporation
| Status confirmed with the Housing Corporation
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| | An AHP that develops new affordable homes that meet or exceed Housing Corporation Scheme Development Standards (SDS)
| Percentage of development programme requiring waivers from SDS in the last two years.
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| | Percentage of development programme that exceeded SDS in the last two years.
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| | Has a development programme that is delivered on time.
| Confirmed with the Housing Corporation
Last two Housing Corporation scheme audits
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| | Is committed to developing sustainable communities including the ability to offer a full range of tenure options to include target rent, sub-market rent, Newbuild Homebuy ( a range of shares offered and with rents at no more than 3% unsold equity, discounted sales and out right sale)
| Confirmation that constitution allows for provision of the full range of tenure types.
Evidence of use of community development workers, participation in management organisations.
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| | Is committed to creating environmentally sustainable developments.
| Percentage of programme meeting the Housing Corporation's eco homes "very good" standard and percentage of programme at eco homes "excellent" standard.
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| | Innovation in developments.
| Two case studies |
| 2.9 | Financial Capacity |
Has the financial capacity to grow whilst maintaining services to tenants.
| Track record of growth, consistent performance indicator results and tenant satisfaction over three years.
Percentage of total resources devoted to supporting development and percentage devoted to running tenant services and managing and maintaining the stock.
Strong AVR.
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| 2.10 | References | Receives good references from three local authorities
| Contacts for the Local Authority to take up references from three local authorities.
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